Twilight Temple Mod/GM Abuse Update?

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  • beast21g
    beast21g Posts: 631 Arc User
    as you say remove the names from the post

    and second everyone knows that when you open a ticket support takes care in 2-4 days but in that case happened imediatly.

    Thanks for stating your part of the side
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    beast21g wrote: »
    as you say remove the names from the post

    and second everyone knows that when you open a ticket support takes care in 2-4 days but in that case happened imediatly.

    Thanks for stating your part of the side
    No, it didn't happen instantly. In fact, I haven't seen anything occur so far from my tickets. I wasn't the one that reported the pair that got banned. My ticket happened well after that occurrence. I do not know who filed a report, or what it might have said to bring them out.​​
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  • beast21g
    beast21g Posts: 631 Arc User
    beast21g wrote: »
    as you say remove the names from the post

    and second everyone knows that when you open a ticket support takes care in 2-4 days but in that case happened imediatly.

    Thanks for stating your part of the side
    No, it didn't happen instantly. In fact, I haven't seen anything occur so far from my tickets. I wasn't the one that reported the pair that got banned. My ticket happened well after that occurrence. I do not know who filed a report, or what it might have said to bring them out.​​

    in previous thread that deleted Leader of Meteora said that she made a ticket and then she went to an alt char to do a run(bh/fsp we dont know) in that time GM spawned and all of this happened.

    If you can find the hided topic good
  • arspaulina#4310
    arspaulina#4310 Posts: 347 Community Moderator
    edited June 2016
    Consistency here is so key, a copy pasta really isn't going to do. I know not everyone can hop right onto things all at once, but I'll leave that particular post alone with names for a few hours since that is going to be a hot mess to go in and fix at this time. But at end of day I'm either going to have to edit all over it, delete the post entirely or just depth this whole thread away which I really dont want to do and does a disservice. That particular post has already been seen by the proper channels, but in the effort to leave all channels open I'll leave it uneditted for a few, while better means of explaining the sides gets edited in properly. I am hoping this can be done in a timely manner. EDIT : and while people may or maynot like this particular post, I am actually caught up right now and would still like to leave the gist of the post in tact. Unless of course thread gets pulled before I can do so
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  • shimarra
    shimarra Posts: 192 Arc User
    Mods get to name and shame but no one else! No worry though because there is no collusion or "special rights".
  • jadasia
    jadasia Posts: 520 Arc User
    edited June 2016
    shimarra wrote: »
    Mods get to name and shame but no one else! No worry though because there is no collusion or "special rights".

    No naming and shaming here considering the people he is talking about is actually engaged in this very discussion.
    saxroll wrote: »
    jadasia wrote: »

    I whole heartedly believe the real cause of the issue was the complete lack of communication between the GM and the players he banned. This was his/her opportunity to de-escalate the issues and offer a resolution. And having an in-game GM standing there with all parties involved engaging in a conversation would have been a real blessing for everyone. It would have shown us that there is real support for us in-game. Unfortunately in this case it was an opportunity lost.

    How could this issue be resolved with communication? Yes, most issues can be resolved but this time there was clearly one party, which was being absolutely ridiculous. The idea of reserved afk spots is ludicrous, no amount of mending the issue will fix it if and when the demands of one party are unreasonable.

    This issue was clearly escalated because of the way the GM dealt with it. That's the point of my post. As stated I do believe that both sides felt they had a legitimate point of view from their perspective. Most likely due to the cultural differences created by one faction and its leader being from a PvP server and another faction and its leader from a PvE server. The differences within these 2 perspectives are quite apparent. We handled these types of issues between factions much differently on Lost City. It's what we were accustomed to. Just like calling twilight temple instance 'HH' instead of TT, etc. That is normal behavior for us. I can understand this and for this reason alone I can't hold anything against Kniraven and Knights or Artaeria and Meteora. The GM has an obligation to deal with this issue properly and clearly s/he did not and it ended up being what it became.

    There is a notion from people from old Sanctuary server that they have some sort of primary authority and Lost City people are secondary meaning that Lost City people are outsiders within TT server because it is assumed that LC merged into Sanctuary. Sylenthunder made that sentiment very clear in the posted private chat with Kniraven. While that is true with physical hardware in-game that sentiment is meaningless and really insulting to disrespectful. It suggested that People from old Sanctuary have some sort of priority over the in-game status of the server. This attitude really needs to cease. TT server belongs to old LC people equally as it does to old Sanctuary people. Nobody can claim priority status over another just because the other became part of the new server with the merge. One would think that after a year we could get beyond that BS. Please let's try to get beyond this BS.
    eirghan wrote: »
    Well said @jadasia

    Thanks. Nice to see you back.
    Post edited by jadasia on
  • bloodedone87
    bloodedone87 Posts: 1,883 Arc User
    Personally I do not consider the person banned being a Jesus Christ but also the way GM handled things was not right.
    If the person banned did harrased someone he should have been banned from the start. Instead GM decided to play a little bit with that player and teleport him outside of the map and than to ban him. To compare it is like police beating up a person found of doing something illegal before they arrest him/her.

    I think that if the player accused of harrasing would have been banned without the teleporting thing we would have not had this major discussion that is going on now.

    Also it does not help if the GM in case, AND I REPEAT THE WORD ,,IF,, is the same GM that have been accused several time for not doing his job properly.
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  • thenamesdomino
    thenamesdomino Posts: 545 Perfect World Employee
    This is still being discussed and looked at. We appreciate everyone's concerns in the matter, however, we have no information that we can share at present.
  • hammerdindin
    hammerdindin Posts: 8 Arc User
    @sylenthunder Where is this harassment that you call out? I have seen nothing that can constitute harassment... unless you are stretching some very broad terms. And if you start stretching those terms into the gray area then so many others can be called out as harassment. Unless someone was in pm talking horribly about one of your meteora members or in worldchat or common chat then you are stretching for a reason to get someone in trouble.
  • orinj
    orinj Posts: 460 admin
    Hi, everyone. If we haven't met yet, please allow me to introduce myself. My name is Orinj and I'm the head of the US Studio that runs PWI. My apologies for having us meet under such strenuous conditions.

    I've read through all your posts and have decided to run an independent investigation myself, with the help of our Internal Affairs group. Yup, we have an IA group, specifically for items that might fall under the category of misconduct and abuse of power.

    I promise to run a thorough, unbiased investigation on all parties involved and affected, and will provide the conclusions in a separate thread.

    Please give me a few days, and perhaps even over the weekend, to investigate all logs and claims. During this time, it would be greatly appreciated if no additional threads were made discussing the matter. But I do understand the need to vent, so if you choose to do so, perhaps we can keep it to this thread.

    In the interest of time and objectivity, I will refrain from replying further until this matter is resolved. Thank you for your patience and cooperation.
    F.E.A.R. has two meanings: Forget Everything And Run - OR - Face Everything And Rise. The choice is yours, my friend.
  • npc15
    npc15 Posts: 230 Arc User
    orinj wrote: »
    Hi, everyone. If we haven't met yet, please allow me to introduce myself. My name is Orinj and I'm the head of the US Studio that runs PWI. My apologies for having us meet under such strenuous conditions.

    I've read through all your posts and have decided to run an independent investigation myself, with the help of our Internal Affairs group. Yup, we have an IA group, specifically for items that might fall under the category of misconduct and abuse of power.

    I promise to run a thorough, unbiased investigation on all parties involved and affected, and will provide the conclusions in a separate thread.

    Please give me a few days, and perhaps even over the weekend, to investigate all logs and claims. During this time, it would be greatly appreciated if no additional threads were made discussing the matter. But I do understand the need to vent, so if you choose to do so, perhaps we can keep it to this thread.

    In the interest of time and objectivity, I will refrain from replying further until this matter is resolved. Thank you for your patience and cooperation.

    Nice to meet you! (Even if it is under unfortunate circumstances). Thanks a bunch for the update and that we know that this is being looked into and taken seriously because GM power abuse is a pretty serious issue (as people have stated) and it has been a little frustrating that there is little official word being released (besides domino's occasional short posts which are appreciated)​​
  • ruxandra24
    ruxandra24 Posts: 7 Arc User
    this game is so p2w, servers are empty, ppl talk trash everywhere about PWI and now you ban ppl for o reason? LOL why dont you just delete the game and get it over with? for years is a p2w **** and GM's are trash as well.
    THe GM's ruin a beautiful game with lack of care for players huge money diggers and obsessed with real money that they wanna get rich off this game. They make from a beautiful full of players game to an empty trash p2w game. Now they ban ppl?
    They must be really stupid or dont care that they lose without ban 90% of players that were 4-5 years ago....
    I wanted to come back but now i see is worst then 4 years ago and GM's still remain same trash as before....
  • arspaulina#4310
    arspaulina#4310 Posts: 347 Community Moderator
    Though this situation is as per stated not met under the best of conditions, I am honored to see someone of this caliber coming in and (hopefully) easing alot of the concerns players are having. Wish we were all met under better terms. I will do what I can to try and keep this thread as respectful as it can, considering the circumstances and thank you for at least allowing this thread to be left open. For the game to be healthy all parts must be working in tandum (From CS, QA, CM mods etc).

    At any rate I digress- Ill continue to watch the thread and as per usual please remain respectful to each other while voicing your concerns.
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  • daymond
    daymond Posts: 273 Arc User
    edited June 2016
    I met with multiple GMs today, which I will not name here.
    They have agreed to give the banned (and recently unbanned thanks to this community effort, thank you everyone) toons compensation for the cash shop items.

    This does not excuse the way that this was handled. A staff member should explain to someone what they are doing wrong before or when action is taken against them. Actions should not require a player to spend cash-shop items. Occupying the same space as another player does not constitute harassment, and setting such as a precedent paves the way for ridiculous/petty tickets.

    I think all that needs to happen is acknowledgement that a mistake was made.
    We're all human and mess up sometimes.

    I am happy our community has gotten the ban retracted.
    I am happy they have agreed to provide compensation to the persons unjustly banned.
    I am glad they agreed with me that overlapping your toon in the same space of another doesn't constitute harassment.
    I also had the opportunity to get answers to several questions the community has been asking about forever.
    To those who follow my Youtube Channel, I will post there later in the week.

    Thank you to the GMs who took the time to have a sit down / scheduled meeting with me.
    ​​
    Post edited by daymond on
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  • dragonkiller4ever
    dragonkiller4ever Posts: 9 Arc User
    Dissapointed the GM's judgement was disrespected, for the GM seemed to be doing nothing but the right thing to do. His actions reverted, the aggressor rewarded. This isn't justice this is peer pressure at it's best.
  • bloodedone87
    bloodedone87 Posts: 1,883 Arc User
    Even if its not consider harrasment I do not get it why would someone overlaps his toon over someone else toon? I consider it as being rude.

    Also I consider harrasment if this situation happens:

    Player A toon stand nicely in a spot and player B comes and overlaps his toon over player A toon.
    Player A sees it and moves is toon to another spot. Player B also moves his toon over player A.
    Player A moves again and player B overlaps his toon over player A again.
    And this repeats untill one of them gives up.
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  • daymond
    daymond Posts: 273 Arc User
    edited June 2016
    He wasn't overlapping anybody. If that was a rule it wouldn't apply.

    It also would pave the way for ridiculous tickets.
    Nobody is impeding anyone else's ability to do anything by standing in the same space as them. There are no collision boxes in PWI.
    ​​
    Post edited by daymond on
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  • bloodedone87
    bloodedone87 Posts: 1,883 Arc User
    daymond wrote: »
    If you watch the video he wasn't even overlapping anybody anyway, so even if that was a rule it wouldn't apply.

    If it was a rule it would pave the way for all sorts of totally ridiculous tickets.
    Nobody is impeding anyone else's ability to do anything by standing in the same space as them, there are no collision boxes, nothing.

    Maybe if you were covering their shop to prevent them from selling things I suppose you might have some semblance of a valid argument.
    ​​

    Did I said any name or did I said I was refering to this exact situation?

    To me even if nobody is impeding anyone else's ability to do anything by standing in the same space as them it is still rude to do so.
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  • daymond
    daymond Posts: 273 Arc User
    daymond wrote: »
    If you watch the video he wasn't even overlapping anybody anyway, so even if that was a rule it wouldn't apply.

    If it was a rule it would pave the way for all sorts of totally ridiculous tickets.
    Nobody is impeding anyone else's ability to do anything by standing in the same space as them, there are no collision boxes, nothing.

    Maybe if you were covering their shop to prevent them from selling things I suppose you might have some semblance of a valid argument.

    Did I said any name or did I said I was refering to this exact situation?

    To me even if nobody is impeding anyone else's ability to do anything by standing in the same space as them it is still rude to do so.

    I meant no offense, was trying to clarify.
    I'm sorry if my tone came off wrong.
    ​​
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  • keihan007#7641
    keihan007#7641 Posts: 1,190 Arc User
    daymond wrote: »
    If you watch the video he wasn't even overlapping anybody anyway, so even if that was a rule it wouldn't apply.

    If it was a rule it would pave the way for all sorts of totally ridiculous tickets.
    Nobody is impeding anyone else's ability to do anything by standing in the same space as them, there are no collision boxes, nothing.

    Maybe if you were covering their shop to prevent them from selling things I suppose you might have some semblance of a valid argument.
    ​​

    Did I said any name or did I said I was refering to this exact situation?

    To me even if nobody is impeding anyone else's ability to do anything by standing in the same space as them it is still rude to do so.

    It could be considered rude, I wouldnt personally, but so what? Hardly ban worthy. Kniraven is right, establishing premise for absurd bans is a bad thing considering how prone members of this community are to abuse GMs to solve their petty problems. For example, somebodys dont like X, spams tickets bout them for reason or another till they get banned. Or the reason is something "everybody" on server happens to be breaking on ToS, making the ban quite unfair in the grand scheme of things.

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  • anorienvarius
    anorienvarius Posts: 1 Arc User
    daymond wrote: »


    Maybe if you were covering their shop to prevent them from selling things I suppose you might have some semblance of a valid argument.
    ​​

    I've had someone stand on my shop to prevent me from selling things and nothing was ever done about it. The person still plays today.

    And just standing somewhere, doing no harm to anyone, constitutes a ban? Ridiculous.
  • konataizumichan
    konataizumichan Posts: 94 Arc User
    Toasting in epic drama bread \o/

    Also Orinj still works at PW wow o.o
  • jabq
    jabq Posts: 821 Arc User
    edited June 2016
    Toasting in epic drama bread \o/

    Also Orinj still works at PW wow o.o

    *may i get some of the drama bread? i will bring flaming dip tiger-3.gif*

    Is Orinj female? tiger-37.gif​​
    Post edited by jabq on
  • raidsreign
    raidsreign Posts: 27 Arc User
    orinj wrote: »
    Hi, everyone. If we haven't met yet, please allow me to introduce myself. My name is Orinj and I'm the head of the US Studio that runs PWI. My apologies for having us meet under such strenuous conditions.

    I've read through all your posts and have decided to run an independent investigation myself, with the help of our Internal Affairs group. Yup, we have an IA group, specifically for items that might fall under the category of misconduct and abuse of power.

    I promise to run a thorough, unbiased investigation on all parties involved and affected, and will provide the conclusions in a separate thread.

    Please give me a few days, and perhaps even over the weekend, to investigate all logs and claims. During this time, it would be greatly appreciated if no additional threads were made discussing the matter. But I do understand the need to vent, so if you choose to do so, perhaps we can keep it to this thread.

    In the interest of time and objectivity, I will refrain from replying further until this matter is resolved. Thank you for your patience and cooperation.
    nice to meet you too i do hope that whatever comes of this matter that you also look further back in to the GM's past as this is not the only time they have misused their powers as a GM
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  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    edited June 2016
    There isn't a lot I can say without violating the forum rules. They've been skirted pretty close by the rest of you already, and I've been keeping my hands off of everything except the most blatant violations.

    Again, I will clearly state, Never once did I use my power as a forum moderator in this [REMOVED]. I never once even hinted that I had additional powers, GM abilities, or was contacting anyone to elevate this. All of the statements regarding this is entirely a fabrication with the intent to hurt and harass us as (Meteora) much as humanly possible. From what I understand from folks that came from the Lost City server, that's pretty much his modus operandi.

    It is very likely that he has completely tarnished the reputation of our fine faction irrecoverably, and I cannot believe that PWE would support any of this. Meteora hasn't been a big faction on the TW grounds for a long time, but we're not exactly small or easy pushovers either. We've always held ourselves to higher standards, and anyone out there who has spent honest time with us is aware of this.

    Also, I'd like to know exactly what power it is he thinks I abused. He's never said, and his "evidence" is very lacking.

    Sylen​​
    Post edited by sylenthunder on
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  • Unknown
    edited June 2016
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  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    edited June 2016
    superfedee wrote: »
    clusterfuck.

    redact and jail yourself please.

    or let's see if double standards will happen.

    also step down.​​
    Sheesh, I figured the filter would grab it, and it was a "post and run" moment so I didn't proof it after I posted.
    I removed it, but am unable to give myself a warning/jail. (I did honestly try though.)

    Why should I step down exactly?
    Because I put threads into the forum they should be in?
    Because I merge threads when we have 20 people starting a new thread on the same subject?
    Because I give infractions where they are due, for appropriate reasons?
    Because I move threads/posts to the lower depths when they are in violation? (A lot of you assume I delete them, but I don't.)

    These are the actions of an active forum moderator. I'm not the only moderator out here either, we've got a few others. I'm just the most vocal.

    Edit: Not to mention, when things go south quickly, who do you think is the first one giving Domino and the crew a heads up?
    They aren't usually on the forums after hours. It's the team of moderators, (not just myself mind you), that get in touch with them, and let them know there is an issue.
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  • dblazen1
    dblazen1 Posts: 1,177 Arc User
    edited June 2016
    >"Update 2: We are now protesting all week long. Will GMs ban us all from their "special spot"?"

    @daymond
    Way to be childish, good job.
    You could be the bigger man and leave things as they are while PWE and orinj do their jobs, but instead you decide to act like a child.

    You're also twisting and interpreting a lot of words in your "PWE" ticket to make everything go in your favor.

    I'm really curious what PWE will eventually find out about the entire situation, and not this momentarily situation on which this entire thing is based, which makes everything look a little suspiciously too favorable to knights's case.
    But it's not a secret that people on here like to do some moderator bashing and PWE bashing (I do the latter all the time because my opinion on PWE is that it's... not very well).

    I'm not saying it's not possible for it to happen that people complain about others standing on "their" afk spot, it happens all the time, i've seen it happen on dreamweaver back in the day as well.
    I just find it hard to believe that this is the exact reason for all this kiddy drama to be happening, and i'm curious if there's more to it or not.

    I could be wrong, but people from Knights don't sound like angels either.​​
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