US West Server's Down

Both Twilight Temple and Etherblade are showing no ping and Twilight Temple is down where I play. Other server still open and playable. what is going on time for some compensation for everything that we were in and just lost out on? Or is our servers under attack?

Comments

  • rieihdius
    rieihdius Posts: 468 Arc User
    Ok guys I usually dont do lag related threads since i Know that 99% is not pwi related but the Internet. However:

    Got Dcd from server and after a trace got:

    Microsoft Windows [Versión 10.0.10586]
    (c) 2015 Microsoft Corporation. Todos los derechos reservados.

    C:\Users\Rieihdius>tracert pwiwest4.perfectworld.com

    Traza a la dirección pwiwest4.perfectworld.com [66.151.133.73]
    sobre un máximo de 30 saltos:

    1 <1 ms <1 ms <1 ms 192.168.50.1
    2 * * * Tiempo de espera agotado para esta solicitud.
    3 12 ms 10 ms 10 ms 192.168.241.146
    4 15 ms 11 ms 11 ms 192.168.241.49
    5 14 ms 9 ms 30 ms 192.168.22.242
    6 13 ms 12 ms 13 ms te4-2.ar3.SCL1.gblx.net [208.48.250.61]
    7 126 ms 129 ms 127 ms po3-20G.ar2.MIA2.gblx.net [67.16.139.18]
    8 157 ms 149 ms 147 ms xe-0-0-0-10.r05.miamfl02.us.bb.gin.ntt.net [129.250.9.117]
    9 153 ms 155 ms 154 ms ae-4.r21.miamfl02.us.bb.gin.ntt.net [129.250.3.172]
    10 153 ms 156 ms 154 ms ae-4.r22.dllstx09.us.bb.gin.ntt.net [129.250.2.219]
    11 174 ms 154 ms 155 ms ae-3.r23.dllstx09.us.bb.gin.ntt.net [129.250.5.21]
    12 164 ms 165 ms 166 ms ae-8.r23.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
    13 166 ms 168 ms 166 ms ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
    14 167 ms 166 ms 166 ms ae-0.internap.snjsca04.us.bb.gin.ntt.net [157.238.64.138]
    15 166 ms 169 ms 205 ms border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.20]
    16 168 ms 168 ms 168 ms perfectworld-10.border2.sje004.pnap.net [64.95.143.190]
    17 * * * Tiempo de espera agotado para esta solicitud.
    18 * * * Tiempo de espera agotado para esta solicitud.
    19 * * * Tiempo de espera agotado para esta solicitud.
    20 * * * Tiempo de espera agotado para esta solicitud.
    21 * * * Tiempo de espera agotado para esta solicitud.
    22 * * * Tiempo de espera agotado para esta solicitud.
    23 * * * Tiempo de espera agotado para esta solicitud.
    24 * * 168 ms 66.151.133.73

    Traza completa.

    Note that hop 2 is my ISP not replying to the tracert command.
    Not sure if is some sort of DDOS or a network problem but just leting you know.

  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    It was the ISP it looks like, and it's back up.​​
    582c1776c46eef7b527939a98b9d95a5.png

    Support Email: customerservice@perfectworld.com
    ​​
    Get the Forums Enhancement Extension!
  • rieihdius
    rieihdius Posts: 468 Arc User
    yeah can also confirm we are back in game B)

  • dianaria
    dianaria Posts: 5 Arc User
    I am still unable to log in game
  • dianaria
    dianaria Posts: 5 Arc User
    ah there we go....I"m in