Can't dual client
benjiswife
Posts: 5 Arc User
in Support Desk
Hi, I haven't been able to dual client since update. I've reinstalled both arc and pwi and verified multiple times. Second client crashes right away. Any help is much appreciated. Here is my speccy log:
http://speccy.piriform.com/results/BZM4vRznVnY5neNaTIDbxGe
http://speccy.piriform.com/results/BZM4vRznVnY5neNaTIDbxGe
0
Comments
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What happens when you run the clients without Arc?
I'll get to the Speccy in a min.0 -
I always close arc after my first client is running. So it is already closed before i try to open the second0
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No, not just closing Arc, but launching the client bypassing Arc entirely. Arc doesn't even need to be installed.0
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Honestly never done that. I'd have to learn how first to try it. Let me figure it out and I'll get back to you.0
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Ok, for your Speccy....
The motherboard is a bit hot, make sure that there is adequate ventilation for the laptop and that the fan housing isn't stuffed with dust. CPU and GPU temps are about where I'd expect them to be.
You're using McAffee AV and Firewall, but Windows Defender is enabled. Disable Defender, and be sure to exclude the client from all McAffee scans. (Instructions are in my sticky.)
After you have done this, run the Verify option from the patcher no less than 3 times.
Since you're running Windows 8, make certain that the client is set to "Run as Administrator" in the shortcut's compatibility settings.0 -
benjiswife wrote: »Honestly never done that. I'd have to learn how first to try it. Let me figure it out and I'll get back to you.
I cover that in my sticky as well. 0 -
Ok, I finally got it to work It seems i had to exclude the file from my antivirus as that was the last thing I did. I actually forgot to do that before I tried it again....Thank you so much for your help!!!!!0
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No problem. Glad you could get it running again. 0
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