Support

nacken66
nacken66 Posts: 3 Arc User
in Support Desk
So any plans on fixing your support any time sone? Keep getting An error occurred Internal Server Error.

Comments

  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    That error is form a fault in your connection to the server.

    To repair it, reset your modem/router and flush your DNS.
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  • nacken66
    nacken66 Posts: 3 Arc User
    Didnt help
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    Then you will need to keep trying. In some cases, I've had to flush my TCP/IP stack, but you don't want to be doing that on a regular basis.
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    Support Email: customerservice@perfectworld.com
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  • deschan101
    deschan101 Posts: 1 New User
    Since I cant make a new discussion thread yet, *being a new member* and this said support so I thought this would be a great place to ask. When I started up my game the first time, I had this blinky screen, literally just blinking and flashing all over the place. I got to character creation and still no change. Blinking even faster, in fact. I couldn't read the character descriptions at all so I was unable to continue. Is there a way to fix this?
  • keihan007#7641
    keihan007#7641 Posts: 1,190 Arc User
    deschan101 wrote: »
    Since I cant make a new discussion thread yet, *being a new member* and this said support so I thought this would be a great place to ask. When I started up my game the first time, I had this blinky screen, literally just blinking and flashing all over the place. I got to character creation and still no change. Blinking even faster, in fact. I couldn't read the character descriptions at all so I was unable to continue. Is there a way to fix this?

    This is windows 10 issue. To fix it you want to play in windowed mode.
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  • mosz
    mosz Posts: 247 Arc User
    deschan101 wrote: »
    Since I cant make a new discussion thread yet, *being a new member* and this said support so I thought this would be a great place to ask. When I started up my game the first time, I had this blinky screen, literally just blinking and flashing all over the place. I got to character creation and still no change. Blinking even faster, in fact. I couldn't read the character descriptions at all so I was unable to continue. Is there a way to fix this?

    if its not windows 01 youre using it can be a graphics card issue, pw is ...horribly made, its cpu not gpu intensive and often doesnt activate higher gpu processing(which it still uses for displaying stuffs..), if on a laptop force a gaming/high performance battery mode, or enter your gpu's control panel and set to gaming

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