Main account banned after years of inactivity

funkypriest
funkypriest Posts: 2 Arc User
edited August 2015 in Support Desk
Okay so my main account has been banned. I haven't logged onto this account in years due to quitting the game. I put soooo much real life money and time into this account. The username was -snip- and I had a venomancer level 75 named SFCredhead.... It says last time it was online was 2013. I honestly have no idea why I'm banned and I would love to be able to get my account back. I did submit a customer support ticket, but haven't received a response yet. Just wanting to get back into the game asap. Hopefully somebody can provide me some advice or help.​​
Post edited by opkossy on

Comments

  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    You'll need to submit a ticket for assistance on that one. (link in my sig)

    If you are unable to log into Arc due to the account being suspended, or have any issues with the ticketing page, you may also submit a ticket by emailing customerservice@perfectworld.com​​
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    Support Email: customerservice@perfectworld.com
    ​​
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  • opkossy
    opkossy Posts: 11,177 Community Moderator
    As Sylen said, you'll have to work with the ticket staff to figure that out.

    Unfortunately, bans and circumstances relating to them cannot be discussed on the forums. Which means this topic will get closed.
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