Dreamweaver / East Coast servers mass dc - currently down

irmoose

So just a few minutes ago Dreamweaver had a mass DC. Within about 5-10min it had another DC but this time the server is down and from the looks of it, possibly the whole east coast is down.

irmoose

15:10 Dreamweaver is back up. Lets see how long.

nrglg

I doubt the server was down. Maybe a node heading towards it was, but I doubt the server itself was down.

Why don't you read these and learn how to tell and bring back actual provable results. I would say 99.9% of the time the servers are not down and it's some random node in between you, a number of other people, and the server.

http://perfectworld.vanillaforums.com/discussion/764838/before-you-post-please-read-this
http://perfectworld.vanillaforums.com/discussion/770605/traceroute-pinging-the-internet-and-you

Hey, maybe there are real problems based on the link above. Wow, what a rare freakin' occurrence. ​​

irmoose

Yeah, funny.. isn't..

nrglg

I'm now monitoring the nodes between Dreamweaver and myself. It looks quite stable from here at the moment.​​

irmoose

It is. I am on it right now but, from the link above as stated, they know of an issue so lets wait.

nrglg

Well, I can monitor the nodes between myself and them. So I'm going to continue to do that.

In the future though, you should do the tests and bring back results (which we can analyse if you can't). We've seen far too many people complain about disconnection problems that are not PWE's fault. So when I see a thread like this, the first thing I think is that you're wrong unless you have the results to back it up. Obviously, due to the link above, I'm quite aware that a real problem was occurring even if I don't have any results that suggest that.​​

irmoose

I don't think I as a user need to do tests when they can find out themselves simply by a user saying hey.. we all noticed this.

I understand the rules. I wasn't complaining but stating something for them to listen to. That was all. Thanks.

nrglg

I know you weren't complaining, but note that a majority of the time disconnections are not PWE's fault in any way. So the tests do need to be done by the user (normally) to determine if it's your computer, your router, your modem, your ISP, some random node, PWE's ISP, or PWE's server.

A lot of people can be disconnected and the server can still be up and it not be PWE's fault. This can be caused by a node that connects various ISPs through the same route failing.​​

kkemz

I"m on Raging Tides and we are also having Mass DC's going on.