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Sharandar Feydark Crystals quest bug

perchloricperchloric Member Posts: 37 Arc User
edited June 2015 in Player Feedback (PC)
So I completed this quest, and was never awarded any of they Feywild Sparks. Put in a ticket, but wanted to let others know in case it was a common issue. Didn't see this one in the threads.
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  • perchloricperchloric Member Posts: 37 Arc User
    edited May 2015
    Just wondering what the avg turn around time is for things like this right now as I haven't even gotten anything saying it was received. I know they are swamped with bugs, so was curious if it is 4 days, a week, etc?
  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,403 Arc User
    edited May 2015
    perchloric wrote: »
    So I completed this quest, and was never awarded any of they Feywild Sparks. Put in a ticket, but wanted to let others know in case it was a common issue. Didn't see this one in the threads.

    You cast in the pool and talked to the lady and she did not give you any Feywild Sparks, right?
    What happened when you talk to the lady? You cannot talk to her (because that was not active)? Or, there is no reward when you talk to her?
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • perchloricperchloric Member Posts: 37 Arc User
    edited May 2015
    Talked to her after doing the pool and while she spoke to me there was no Feywild Sparks reward given.
  • perchloricperchloric Member Posts: 37 Arc User
    edited May 2015
    So .... exactly how long should I expect to keep waiting for any response on this? I have yet to even hear from anyone that they got the bug ticket.

    I am now sitting at needing 80 Feywild sparks to do the next campaign task, yet because of this bug I only have 70. Which means I can't start the clock to unlocking Malabog and getting my blades and other things moving for the boons and everything else. Been over a week now.
  • perchloricperchloric Member Posts: 37 Arc User
    edited May 2015
    So nearly two weeks now and no word.

    Are people seeing the same kind of turn around times for their bug reports?
  • thedemienthedemien Member Posts: 830 Arc User
    edited May 2015
    perchloric wrote: »
    So nearly two weeks now and no word.

    Are people seeing the same kind of turn around times for their bug reports?

    Most of people who are still in game already done Sharandar ( 2nd worst grind campaign imho). Others are too busy or don't want to waste any time for this cause of same reason - freaking boring campaign.
    Hint: Game lost at least 20% of people on steam in just a 3 weeks. Instead of raise that happened every module. So there is very few new people who are willing to do Shar when there is more borring stuff to grind
  • perchloricperchloric Member Posts: 37 Arc User
    edited May 2015
    thedemien wrote: »
    Most of people who are still in game already done Sharandar ( 2nd worst grind campaign imho). Others are too busy or don't want to waste any time for this cause of same reason - freaking boring campaign.
    Hint: Game lost at least 20% of people on steam in just a 3 weeks. Instead of raise that happened every module. So there is very few new people who are willing to do Shar when there is more borring stuff to grind

    I understand the huge drop in players. I wasn't asking if it was taking that long for just Sharandar bugs to be answered, but if people in general were waiting so long to get any response for a bug report at all.

    I think 3 weeks is just a bit ridiculous.

    *EDIT* Seems the tickets were deleted, (they don't show in ticket history) so that is why no reply ever came.
  • arabaturarabatur Member, NW M9 Playtest Posts: 778 Arc User
    edited May 2015
    Have you tried posting in the correct forum?
    Definitely not an Arc User.
  • perchloricperchloric Member Posts: 37 Arc User
    edited June 2015
    arabatur wrote: »
    Have you tried posting in the correct forum?

    Which forum do you suggest I post this into? I have kinda given up and moved on, but am curious if you feel this is the incorrect forum to have posted in.
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2015
    perchloric wrote: »

    *EDIT* Seems the tickets were deleted, (they don't show in ticket history) so that is why no reply ever came.

    If you reported those tickets as ingame bug reports, they WILL NOT show up in your ticket history. Those go directly to QA and do not receive a response.
    ROLL TIDE ROLL

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