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Forums > Home› Neverwinter Discussion › Bug Reports (Xbox One)

"Play" greyed out? Disconnected from server?

evilhoticeevilhotice Member Posts: 7 Arc User
edited April 2015 in Bug Reports (Xbox One)
I was just playing and all of a sudden it said disconnected from the server. I went back to the main menu and the "Play" is greyed out. The screen also says "No shards are available. Please try again later".
Post edited by evilhotice on

Comments

  • ponyforeverponyforever Member Posts: 20 Arc User
    edited April 2015
    evilhotice wrote: »
    I was just playing and all of a sudden it said disconnected from the server. I went back to the main menu and the "Play" is greyed out. The screen also says "No shards are available. Please try again later".

    Same here, and there's another thread where people are having the same issue. Servers are down? Was there supposed to be some kind of maintenance? I see nothing about it anywhere...
  • morgonmgcmorgonmgc Member Posts: 68
    edited April 2015
    @NeverwinterGame wrote:
    We're aware that the #NWXbox servers are down. We're working on bringing them back up. We'll keep you updated.

    https://twitter.com/NeverwinterGame/status/591045170793033728
  • zaknafyenzaknafyen Member Posts: 200 Arc User
    edited April 2015
    It appears they went down briefly again last night around 10:30pm PT. As soon as my group got to the last boss in LotMD, we all get Server Not Responding, followed by unable to connect at all for at least 20 minutes.
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