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Forums > Home› Neverwinter Discussion › Bug Reports (Xbox One)

log in problems

slasa23slasa23 Member Posts: 44
edited April 2015 in Bug Reports (Xbox One)
each time I try to log in it just keeps kicking me out then when I do get in I get server not responding at the top then kicked, cant play for a while now
Post edited by slasa23 on

Comments

  • kendrenstormkendrenstorm Member Posts: 2 Arc User
    edited April 2015
    My freinds and I are having the same problems.
  • slasa23slasa23 Member Posts: 44
    edited April 2015
    im still trying :/ any luck yet? its been hours this sucks
  • raklexforumraklexforum Member Posts: 2 Arc User
    edited April 2015
    slasa23 wrote: »
    each time I try to log in it just keeps kicking me out then when I do get in I get server not responding at the top then kicked, cant play for a while now

    Same here. Try to login, account server times out. Then if I do get in game, same thing, server not responding at the top. Submitted a help ticket. They told me to check my internet, but I have no issues with any other game/device. Also said try disabling firewall... hmmm... nope. And then they said try restarting, but I've done that every time it happened with no luck. My xbox is setup to do a full shutdown every time, not that sleep <font color="orange">HAMSTER</font> it wants to do. Whatever the issue is, it isn't on my side...
  • pandoniacpandoniac Member Posts: 4 Arc User
    edited April 2015
    Does it say "shard not found"? If so i had the same thing happen to me. I had to go to the game menu. Press Y to change user,logged out then logged back in and was able to play
  • raklexforumraklexforum Member Posts: 2 Arc User
    edited April 2015
    No, nothing about shards sadly. Seems like everyone fixes their shards. I'm tempted to reinstall, as this seemed to let me play for 24 hours before breaking again, however I've noticed this only happens to me during peak times, like in the evening when everyone is online. Sadly this is the only good game out for Xbox One right now, so everyone wants to play...
  • xblakkxxblakkx Member Posts: 1 Arc User
    edited April 2015
    I've been at it just shy of an hour running into the same issues. These servers are making the dragonball xenoverse server issue look like an afterthought. Each day that I play this game I have a lot of downtime due to trying to reconnect to the servers.
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