I have the same problem, I unistall and install the game again, and now can't pass the screen with neverwinter, hasbro and all the logos, the game just stock on that screen.
IN particular this is the key you need to add. I use an 8 second delay, and it works.
TdrDelay
Specifies the number of seconds that the GPU can delay the preempt request from the GPU scheduler. This is effectively the timeout threshold. The default value is 2 seconds.
KeyPath : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
KeyValue : TdrDelay
ValueType : REG_DWORD
ValueData : Number of seconds to delay. 2 seconds is the default value.
Comments
Same, even sent in the dxdiag and still no answer, 2 days later.
PD: sorry my bad english.
I am having the same issue.
USE AT YOUR OWN RISK AS IT INVOLVES MODIFYING YOUR REGISTRY
See this page for explanation. https://msdn.microsoft.com/en-us/library/windows/hardware/ff569918%28v=vs.85%29.aspx
IN particular this is the key you need to add. I use an 8 second delay, and it works.
TdrDelay
Specifies the number of seconds that the GPU can delay the preempt request from the GPU scheduler. This is effectively the timeout threshold. The default value is 2 seconds.
KeyPath : HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
KeyValue : TdrDelay
ValueType : REG_DWORD
ValueData : Number of seconds to delay. 2 seconds is the default value.
REMEMBER THIS IS AT YOUR OWN RISK.