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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Significant performance drop after mod 6 (lower framerate)

unangwataunangwata Member Posts: 183 Arc User
edited April 2015 in Bug Reports (PC)
Patch notes says there were fx graphics fixes and other to improve performance, but they actually cripple the game and it runs slower. I have older machine but game used to run smoothly in quest areas before update, but now it is worse and i have lower framerate everywhere.
Post edited by unangwata on

Comments

  • blackxxwolf3blackxxwolf3 Member Posts: 1,539 Arc User
    edited April 2015
    everyone has it they said they know its there and are working on a fix.
  • vestinious1vestinious1 Member Posts: 0 Arc User
    edited April 2015
    They have said we can expect this fixed tomorrow.
  • slintashslintash Member Posts: 172 Bounty Hunter
    edited April 2015
    Oddly enough the only place Im having issues is protectors enclave while everywhere else is still fine, anyone else having a similar issue?
    vestinious1 wrote: »
    They have said we can expect this fixed tomorrow.

    Not saying I don't believe you, but where is this stated? Thanks.
  • farymirfarymir Member Posts: 28 Arc User
    edited April 2015
    it appears not to be gpu performance but memory usage whe i open task manager ram usage is up to 80% after a few minutes of play an keeps climbing causing low frame rates until pc completely locks up this system
  • karaavarekaraavare Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 9 Arc User
    edited April 2015
    I have been trying to find a fix to the low fps and stutter issues on both game sounds and looks. (Not talking about lag, connection and ping is fine its performance issue not related to lag)

    So far i tried reinstalling OS twice, reinstalling latest drivers and rolling the drivers back as well(including soundcard drivers), updating DirectX 11, installing directx9ex updates, netframework updates, visual studio C++ updates and versions, running game in safe mod, deleting gameprefs file, deleting DirectX related files from game directory and making the client reinstall/recompile them, and so far i had no luck.

    The only solution to a minor problem i found was, the crash/stuck on neverwinter logo to add the custom "-d3d11Enable 0" command line.

    In addition to all of the above i have discovered that the game preference file doesn’t have the correct information about my CPU cache size (it shows as 0 while I have 4MB of cache) so i disabled multicore rendering on options and forced the game to run on single core, while the stutter on sound and game looks were gone (stutter on sound and looks usually comes from CPU on any game i played but can’t say for sure) since the system was reduced to run the game on single core it was still unplayable due to very low fps.
    If the DEVS want to look at, here is my gamepref file info and dxdiag info. (Currently running on latest AMD beta drivers 15.4 beta, amd A8-4500M 1.9gHz 4 cores can be overclocked to 2.3gHz 8gb of ram usually 7gb available for the game windows 8.1 and AMD Radeon HD 7640 + HD 7600M dual graphics laptop)

    While my system should be running this game smoothly i was never able to run above low settings, but was stable and no stutter before mod 6. Now after mod 6 i can’t even play for 5 minutes before it becomes completely impossible to move around especially during combat the stutter is there even on uncrowded empty public instances)


    PrefEntry GfxSettings.Antialiasing 1
    PrefEntry GfxSettings.AntialiasingMode NONE
    PrefEntry GfxSettings.AspectRatio 0
    PrefEntry GfxSettings.AutoEnableFrameRateStabilizer 0
    PrefEntry GfxSettings.BloomIntensity 1
    PrefEntry GfxSettings.BloomQuality 1
    PrefEntry GfxSettings.CharacterDetailLevel 1.125
    PrefEntry GfxSettings.CharacterTexLODLevel 1
    PrefEntry GfxSettings.CpuQuality 1.67018
    PrefEntry GfxSettings.CustomSettings 1
    PrefEntry GfxSettings.DefaultFov 0
    PrefEntry GfxSettings.DeviceType Direct3D9Ex
    PrefEntry GfxSettings.DisableSplatShadows 1
    PrefEntry GfxSettings.DrawHighDetail 0
    PrefEntry GfxSettings.DrawHighFillDetail 1
    PrefEntry GfxSettings.DynamicLights 0
    PrefEntry GfxSettings.FrameRateStabilizer2 0
    PrefEntry GfxSettings.Fullscreen 0
    PrefEntry GfxSettings.FullScreenHeight 768
    PrefEntry GfxSettings.FullScreenWidth 1366
    PrefEntry GfxSettings.FxQuality 0
    PrefEntry GfxSettings.Gamma 1
    PrefEntry GfxSettings.GfxFeaturesDesired 36
    PrefEntry GfxSettings.GPUAccelParticles 1
    PrefEntry GfxSettings.GpuQuality 32633
    PrefEntry GfxSettings.HasSelectedFullscreenMode 1
    PrefEntry GfxSettings.HigherSettingsInTailor 0
    PrefEntry GfxSettings.HighQualityDOF2 0
    PrefEntry GfxSettings.HWInstancing 1
    PrefEntry GfxSettings.LastRecordedCPUPerf 1.67018
    PrefEntry GfxSettings.LastRecordedMSAAPerf 0.984442
    PrefEntry GfxSettings.LastRecordedPerf 16510.1
    PrefEntry GfxSettings.LenseFlare 0
    PrefEntry GfxSettings.LightingQuality 10
    PrefEntry GfxSettings.MatQuality MID
    PrefEntry GfxSettings.MaxDebris 25
    PrefEntry GfxSettings.MaxFPS 60
    PrefEntry GfxSettings.Maximized 1
    PrefEntry GfxSettings.MaxInactiveFPS 0
    PrefEntry GfxSettings.MaxLightsPerObject 2
    PrefEntry GfxSettings.MaxReflection 0
    PrefEntry GfxSettings.MaxShadowedLights 2
    PrefEntry GfxSettings.MinDepthBiasFix 0
    PrefEntry GfxSettings.MonitorIndex 1
    PrefEntry GfxSettings.PerFrameSleep 0
    PrefEntry GfxSettings.PoissonShadows 0
    PrefEntry GfxSettings.PreloadMaterials 1
    PrefEntry GfxSettings.ReduceFileStreaming 0
    PrefEntry GfxSettings.RefreshRate 60
    PrefEntry GfxSettings.RenderScaleX 1
    PrefEntry GfxSettings.RenderScaleY 1
    PrefEntry GfxSettings.RenderThread 1
    PrefEntry GfxSettings.Scattering 1
    PrefEntry GfxSettings.ScreenXPos 0
    PrefEntry GfxSettings.ScreenYPos 0
    PrefEntry GfxSettings.SettingsDataVersion 1
    PrefEntry GfxSettings.SettingsVersion 9
    PrefEntry GfxSettings.SoftParticles 0
    PrefEntry GfxSettings.SoftwareCursor2 0
    PrefEntry GfxSettings.SSAO 1
    PrefEntry GfxSettings.TerrainDetailLevel 1.9
    PrefEntry GfxSettings.TexAnisotropy 1
    PrefEntry GfxSettings.UseFullSkinning 0
    PrefEntry GfxSettings.UseVSync2 0
    PrefEntry GfxSettings.VideoCardDeviceID 39171
    PrefEntry GfxSettings.VideoCardVendorID 4098
    PrefEntry GfxSettings.VideoMemoryMaxHMBs 0
    PrefEntry GfxSettings.WindowedHeight 768
    PrefEntry GfxSettings.WindowedWidth 1366
    PrefEntry GfxSettings.WorldDetailLevel 1.125
    PrefEntry GfxSettings.WorldLoadScale 1
    PrefEntry GfxSettings.WorldTexLODLevel 1
    PrefEntry HasSetGamma 1
    PrefEntry InitialVirtualShard 0
    PrefEntry Locale 0
    PrefEntry Login.LastShard Dragon
    PrefEntry SoundOption_Amb 0.600000
    PrefEntry SoundOption_DSP 1
    PrefEntry SoundOption_Fx 0.600000
    PrefEntry SoundOption_Main 0.046831
    PrefEntry SoundOption_Music 0.600000
    PrefEntry SoundOption_MuteVoice 0
    PrefEntry SoundOption_Notification 0.600000
    PrefEntry SoundOption_OutputDevice 0
    PrefEntry SoundOption_UI 0.600000
    PrefEntry SoundOption_Video 0.750000
    PrefEntry SoundOption_Voice 0.850000
    PrefEntry SystemSpecs.atiCrossfireGPUCount 0
    PrefEntry SystemSpecs.audioDriverName DirectSound
    PrefEntry SystemSpecs.audioDriverOutput <&Hoparlör (Realtek High Definition Audio)&>
    PrefEntry SystemSpecs.audioDriverVersion 6.3.9600.16384
    PrefEntry SystemSpecs.audioX64CheckSkipped 0
    PrefEntry SystemSpecs.ComputerName SANCTUARY
    PrefEntry SystemSpecs.cpuCacheSize 0
    PrefEntry SystemSpecs.cpuIdentifier "AMD64 Family 21 Model 16 Stepping 1, AuthenticAMD"
    PrefEntry SystemSpecs.CPUSpeed 1.896e+009
    PrefEntry SystemSpecs.DiskFree 243290419200
    PrefEntry SystemSpecs.diskTotal 290390536192
    PrefEntry SystemSpecs.fmodVersion 0
    PrefEntry SystemSpecs.hasSSE 1
    PrefEntry SystemSpecs.hasSSE2 1
    PrefEntry SystemSpecs.hasSSE3 1
    PrefEntry SystemSpecs.hasSSE4 1
    PrefEntry SystemSpecs.isDx11Enabled 0
    PrefEntry SystemSpecs.isDx9ExEnabled 1
    PrefEntry SystemSpecs.isRunningNortonAV 0
    PrefEntry SystemSpecs.isTransgaming 0
    PrefEntry SystemSpecs.isUnsupportedSpecs 0
    PrefEntry SystemSpecs.isUsingD3DDebug 0
    PrefEntry SystemSpecs.isVista 1
    PrefEntry SystemSpecs.isWine 0
    PrefEntry SystemSpecs.isX64 1
    PrefEntry SystemSpecs.macAddrString 1a-94-23-70-04-e1
    PrefEntry SystemSpecs.material_hardware_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS"
    PrefEntry SystemSpecs.material_supported_features "SM20| SM20_PLUS| SM30| SM30_PLUS| SM30_HYPER"
    PrefEntry SystemSpecs.numMonitors 1
    PrefEntry SystemSpecs.numRealCPUs 4
    PrefEntry SystemSpecs.numVirtualCPUs 4
    PrefEntry SystemSpecs.nvidiaSLIGPUCount 0
    PrefEntry SystemSpecs.OSVER0_LowVersion 2
    PrefEntry SystemSpecs.OSVER1_HighVersion 6
    PrefEntry SystemSpecs.OSVER2_Build 9200
    PrefEntry SystemSpecs.OSVER3_ServicePackMajor 0
    PrefEntry SystemSpecs.OSVER4_ServicePackMinor 0
    PrefEntry SystemSpecs.OSVER5_HostVersion 6.3.9600.16384
    PrefEntry SystemSpecs.physicalMemoryAvailable 5506023424
    PrefEntry SystemSpecs.physicalMemoryMax 7996706816
    PrefEntry SystemSpecs.RAMSpeedGBs 1.91139
    PrefEntry SystemSpecs.RenderingHacks REHA_NONE
    PrefEntry SystemSpecs.supportedDXVersion 0
    PrefEntry SystemSpecs.SVNBuildNumber 179178
    PrefEntry SystemSpecs.transgamingInfo
    PrefEntry SystemSpecs.VideoCardDeviceID 39171
    PrefEntry SystemSpecs.videoCardName "AMD Radeon HD 7640G + HD 7600M Dual Graphics"
    PrefEntry SystemSpecs.VideoCardVendorID 4098
    PrefEntry SystemSpecs.videoDriverState 0
    PrefEntry SystemSpecs.videoDriverVersion 9.14.10.1080
    PrefEntry SystemSpecs.videoMemory 2048
    PrefEntry SystemSpecs.virtualAddressSpace 4294901782
    PrefEntry SystemSpecs.wineVersion
    PrefEntry VoiceCaptureList.devices <&\r\n{\r\n deviceName "Mikrofon (Realtek High Definiti"\r\n recordLevel 40\r\n isActive 1\r\n}\r\n&>
    PrefEntry VoiceOptions.DuckOnChat 100
    PrefEntry VoiceOptions.DuckPercent 0.5
    PrefEntry VoiceOptions.InputDev 0
    PrefEntry VoiceOptions.MicLevel 40
    PrefEntry VoiceOptions.MultiMode ONEAUDIBLE
    PrefEntry VoiceOptions.MuteInactive 0
    PrefEntry VoiceOptions.NoVoice 0
    PrefEntry VoiceOptions.OpenMic 0
    PrefEntry VoiceOptions.OutputDev 0
    PrefEntry VoiceOptions.SpeakerVolume 80
    PrefEntry VoiceRenderList.devices <&\r\n{\r\n deviceName "Hoparlör (Realtek High Definition Audio)"\r\n renderLevel 80\r\n isActive 1\r\n}\r\n&>
  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    edited April 2015
    vestinious1 wrote: »
    They have said we can expect this fixed tomorrow.

    That was posted on 04-08-2015, it's now 04-17, so.... :
    slintash wrote: »
    Not saying I don't believe you, but where is this stated?

    I think they must have been using "tomorrow" in the figurative sense... You know, like how there's a "Tomorrowland" in Epcot Center? We can find the fix there for sure... in Tomorrowland. :)

    I get new releases have bugs, I anticipated it this time too. But the lack of transparency is a little off-putting. I mean, just be honest with us about what the problems are. Some players will still be flaming jerks about it, but most of us are actually reasonable individuals, some of us even have been developers (like me -- since ~ 1996 in fact), so we understand that stuff happens... but don't try to pretend it's not happening. I mean, the game was working find then mod6 came out and BOOOOM, it wasn't. Just admit there's a major issue, do your best to explain what's going on, keep players informed as to the progress, and don't stonewall the customers!

    Sekhmet@kvetchus_
    Guilds: Greycloaks, Blackcloaks, Whitecloaks, Goldcloaks, Browncloaks, Spiritcloaks, Bluecloaks, Silvercloaks, Black Dawn
    Tredecim: The Cloak Alliance
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