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Forums > Home› Neverwinter Discussion › General Discussion (Xbox One)

Code to link account

ljr69ljr69 Member Posts: 6 Arc User
edited April 2015 in General Discussion (Xbox One)
I installed Neverwinter just to try it out. At the time I couldn't be bothered to link the account as I wasn't even sure I'd continue to play the game. Now I've got into it I would like to link my account but I can't find where the code is now to allow me to link it.

Can someone tell me where I find the code please?
Post edited by ljr69 on

Comments

  • jailbirdeyjailbirdey Member Posts: 33
    edited April 2015
    ljr69 wrote: »
    I installed Neverwinter just to try it out. At the time I couldn't be bothered to link the account as I wasn't even sure I'd continue to play the game. Now I've got into it I would like to link my account but I can't find where the code is now to allow me to link it.

    Can someone tell me where I find the code please?

    When you first login at the screen where it says PLAY, on the right is OPTIONS. Click on options and you can link account there before you login next time.

    I got real lucky when I linked accounts. The company gave me a free companion and my wife brought me an adult beverage :)

    JB
    “The problem with both socialism and F2P games is that you eventually run out of other people's money.”
  • ljr69ljr69 Member Posts: 6 Arc User
    edited April 2015
    Thanks jailbirdey! Can't believe I didn't think to look there lol

    My wife didn't bring me an adult beverage. Have you refined yours?
  • erraticarsonisterraticarsonist Member, Neverwinter Beta Users Posts: 12 Arc User
    edited April 2015
    I linked mine and still haven't got my companion, guess it's time to submit a ticket.
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  • ljr69ljr69 Member Posts: 6 Arc User
    edited April 2015
    erraticarsonist wrote: »
    I linked mine and still haven't got my companion, guess it's time to submit a ticket.

    You know the companion shows up as an item in your inventory right? Not in the idle companions pane. You have to right-click and then 'bind' it before you see it in your Companions list
  • draven165draven165 Member Posts: 255 Arc User
    edited April 2015
    I am not sure where I read it but I think they have stopped linking for the time being due to issues. My son does not have the option on the login page to get a code but I did mine on day 1 just fine. If anyone knows the link to that reference please post it.
  • draven165draven165 Member Posts: 255 Arc User
    edited April 2015
    It is on the support page.

    http://support.arcgames.com/app/answers/detail/a_id/4644/~/nw-%28xbox-one%29-cs-faq

    "Account linking has been temporarily disabled to help provide a smoother in-game connection for players. We are working as quickly as possible to re-enable this feature. Thank you for your patience!"
  • nickisisnickisis Member Posts: 25 Arc User
    edited April 2015
    Me and a friend were both able to link our accounts yesterday, and both received the free companion which we have been using from level 5 onwards.

    He had tried to link a few days ago but it didn't work, I hadn't tried yet. But yesterday after logging on it prompted both of us again to link our accounts and this time it worked.
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