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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Setting to Fullscreen crashes game

griffin230griffin230 Member, Neverwinter Beta Users Posts: 88
edited March 2015 in Bug Reports (PC)
I have a new 8GB Windows 8.1 ASUS N550JK laptop with a NVIDIA GeForce GTX 850M (2GB Video RAM) and latest drivers. Using the game menu to set the display to Fullscreen from a different mode (e.g. windowed mode etc.) crashes the game with the message:

"Fatal Error: Direct3D driver returned error code (DXGI_ERROR_NOT_FOUND) while SetFullscreenState failed changing display mode.

Technical Details: 1366 X 768"

This happens if I'm using DX9 or DX11.
Post edited by griffin230 on

Comments

  • gizmo2119gizmo2119 Member, Neverwinter Beta Users Posts: 1 Arc User
    edited March 2015
    I actually have the same exact issue with a similar laptop, trying to go to 1920x1080, same exact error.
  • laserducklaserduck Member Posts: 44 Cryptic Developer
    The bug that was causing this issue has been found and will be addressed in an upcoming release. We know it's been very unpleasant, and we are sorry it took so long to address it.
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