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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Gateway Still Not Working - Timeout

rgladiatorgladiato Member, NW M9 Playtest Posts: 313 Arc User
edited March 2015 in Bug Reports (PC)
The gateway is still not working. I can log in but I can't actually select a character. It tries to load and then times out.
Nixon the TR
Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life.
o1iHDN0.png?1
Post edited by rgladiato on

Comments

  • UnknownUnknown
    edited March 2015
    This content has been removed.
  • henry404henry404 Member Posts: 690 Arc User
    edited March 2015
    Worked fine for me a couple of hours ago.

    Maybe try clearing your cache and restarting the browser?
  • mystagoguemystagogue Member Posts: 322 Arc User
    edited March 2015
    Working fine for me on both Chrome and FF.
  • rgladiatorgladiato Member, NW M9 Playtest Posts: 313 Arc User
    edited March 2015
    It's working for me now. I tried multiple computers and browsers with no luck but I'm OK now.
    Nixon the TR
    Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life.
    o1iHDN0.png?1
  • panderuspanderus Member, NW_CrypticDev, Cryptic Developer Posts: 1,007 Cryptic Developer
    edited March 2015
    I am having people investigate if one of our several gateway servers is having an issue, I just received this error this morning myself.
  • psistarprimepsistarprime Member Posts: 86 Arc User
    edited March 2015
    I was having this problem yesterday evening, but it is working fine for me today
  • lionmaruu0lionmaruu0 Member Posts: 327 Arc User
    edited March 2015
    having no problem with gateway but arc just didnt updated today and I missed my chance to get the giveway code working, it would give me error all the times tried to repair it, reinstal again and again and again, and after 5 or 6 hours I finaly could and the code was expired :|
  • rawlor9krawlor9k Member Posts: 54 Arc User
    edited March 2015
    Still having this issue. Tried restarting browser, clearing cache, direct links to professions, nada. Get:

    "Loading Timeout
    The resource you requested wasn't received in a reasonable time. You can refresh the page and try again."

    Refreshes are futile.
  • rgladiatorgladiato Member, NW M9 Playtest Posts: 313 Arc User
    edited March 2015
    rawlor9k wrote: »
    Still having this issue. Tried restarting browser, clearing cache, direct links to professions, nada. Get:

    "Loading Timeout
    The resource you requested wasn't received in a reasonable time. You can refresh the page and try again."

    Refreshes are futile.

    I'm pretty sure that when you get this kind of error the problem isn't at your end. I'm betting one of their gateway servers is still flaking out.
    Nixon the TR
    Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life.
    o1iHDN0.png?1
  • rawlor9krawlor9k Member Posts: 54 Arc User
    edited March 2015
    About an hour after I posted the gateway started working again. Still is at this point. /shrug
  • grumblesmorfgrumblesmorf Member Posts: 0 Arc User
    edited March 2015
    Still having some issues here. I am able to log in without any issues, but getting past the character select screen is pretty hit or miss. Sometimes I can sometimes I can't. Then sometimes when I make it past that to an actual character it will have trouble loading one of the pages, like the auction house will just big a big black screen or the professions overview will be blank. Right now I'm having an issue where my tasks are all completed but clicking the button to collect rewards brings up a blank popup window and doesn't complete the task. So yeah... lots of issues on Gateway today. Restarting the browser/refreshing the page seems to help but you might have to do it a few times. Kind of annoying. Is it just server load or something?
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