test content
Logo
What is the Arc Client?
Install Arc
Game crashing?
doriangreigh
Member, NW M9 Playtest Posts: 707 Arc User
Finally see a tier 4 tiamat and in a group that is going to win and what happens my game crashes totally, then the dump file wants to send everything so it wants to upload for an hour ... yeah right I want to play the game not upload crash files all day.
Then to boot, since I crashed it puts me not back where I crashed from for my win I get put in the losing tiamat totally HAMSTER me out of a win and what ever pathetic chance I might get something from a T4 drop (which in past has been absolutely nothing so I don't know why I care about that either.
I just am very disatisfied with a game with such potential and I can't even play it because everything new to do crashes or slows down to a crawl and nothing is being done about but the fact that there is a sticky saying "we acknowledge the problem" nothing about working to resolve it ... nothing about planning to fix ... just them saying yep its broken sucks for you but there are plenty of other players who can play just fine so why don't you just leave and play another game.
Then to boot, since I crashed it puts me not back where I crashed from for my win I get put in the losing tiamat totally HAMSTER me out of a win and what ever pathetic chance I might get something from a T4 drop (which in past has been absolutely nothing so I don't know why I care about that either.
I just am very disatisfied with a game with such potential and I can't even play it because everything new to do crashes or slows down to a crawl and nothing is being done about but the fact that there is a sticky saying "we acknowledge the problem" nothing about working to resolve it ... nothing about planning to fix ... just them saying yep its broken sucks for you but there are plenty of other players who can play just fine so why don't you just leave and play another game.
Post edited by doriangreigh on
0
Comments
Whenever the game crashes it offers to verify that no files are corrupted or missing. Simply select no. The crash report is compiled with the chat box which asks you to supply information of what you were doing when you crashed and only takes a second to click send if you don't type anything into the info box.
As for logging in a different instance, that has been forwarded to the developers to see if it can be changed.
OK thank you for actually acknowledging another issue.
But you are wrong, the arc thing in the bottom said "uploading dump file" which is a crash report, it was huge. I have seen the login screen verify files and this wasn't it .. this was an external window from arc saying it was uploading a file and when I clicked on it to show progress it was going to take an hour and the file size was like 1 gigabyteI think, honestly I don't remember it was a very long string of numbers.
I simply use the NW launcher and the only thing that it does which sounds similar is offer to check for file corruption after a crash. I'll let somebody else know Arc is doing some other file dump because it probably shouldn't be.
When are they going to fix this problem?? It's been on-going since day 1.
When game crashes, it tries to send a crash-dump report, containing information about crash. Funny enough crash reporter crashes too sometimes
Crash reporter sends 2 files - one containing game memory during crash - 1-2 GB, and 2nd one containing god knows what - around 10G (I just can guess it is all game files). Both files are not compressed so it takes forever to upload them.
Don't worry, I didn't crash, we won but still got ... Dragon egg. It feels even worse, because there is no one to blame - just bad luck
GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
Can we please have any Information as to what can be done to solve the situation or at least get a possitive response as that someone is looking into the matter ?
Thanks in advance.