Known Issue: Unable to Publish in Foundry

dwightmc · November 2014

Hey Everyone,

We are aware of the current issues where players are unable to publish anything from the Foundry. There is also an issue where some players are unable to play foundry quests entirely. Due to this issue we have disabled UGC Authoring and playing for the time being.

We will keep everyone updated here on this thread.

-Dwight

Update 1 (10:35 AM PST) We are continuing to investigate the issue. We will be re-enabling playing foundry quests shortly.

Update 2 (2:00PM PST) The Foundry should be back up now. Please let us know if you are still having issues connecting to the foundry. As always, we thank you for your patience and support.

malakut · November 2014

Any ETA yet?

sbert12yell · November 2014

dwightmc wrote: »

Hey Everyone,

We are aware of the current issues where players are unable to publish anything from the Foundry. There is also an issue where some players are unable to play foundry quests entirely. Due to this issue we have disabled UGC Authoring and playing for the time being.

We will keep everyone updated here on this thread.

-Dwight

Update 1 (10:35 AM PST) We are continuing to investigate the issue. We will be re-enabling playing foundry quests shortly.

Why block everyone because a few are unable to play? That doesn't make any sense. Please give us the actual reason the foundry was turned off.

Edit: On second thought I really don't care the reason just gives the ability to instantly finish the foundry dailies so we can get our AD for the day.

torvinem · November 2014

As a quick comment - i noticed reviews are not associating with the correct foundry, i don't know if this is a separate issue or not.

hustin1 · November 2014

torvinem wrote: »

As a quick comment - i noticed reviews are not associating with the correct foundry, i don't know if this is a separate issue or not.

There have been several issues:

- Reviews don't show up in the right Foundry
- A quest that was updated and re-published doesn't always appear (sometimes it's the previous version, sometimes it jumps back and forth)
- Review totals in your achievements are sometimes inaccurate
- Inability to fix the image backdrop for your quest

And this is only in addition to the dozens of other Foundry issues. It's been neglected for so long that it's losing its ability to function.

torvinem · November 2014

Thanks - publishing works again.

hustin1 · November 2014

Mine is still publishing, so from my standpoint the jury is still out. It didn't immediately fail, at least.

One problem I'm having, though, is lag -- unbelievably horrible lag. The editor freezes every once in a while and the client freezes every couple of seconds. It has rendered 3D editing totally unusable. It's better than it was yesterday in that we can perhaps publish again, but something is still very, very wrong somewhere.

mss10001a · November 2014

Publisihing still not works

hustin1 · November 2014

Just published mine but it took a couple of tries. The question I want to ask, though, is:

WHAT IS UP WITH THIS LAG????

It's 4:48pm EST. I defy any dev to go into the Foundry, play a map, and try to get anything done. For the past hour my client has been spending more time frozen than not. It freezes for a second, then it's alive for a second. The it freezes for a second, then it's alive for a second. Even when I returned to the Foundry, it took four tries just to get a text change from "1.10" to "1.11" to stick. It was like this the same time yesterday. In 3D editing mode, more often than not, changes don't stick. After making an adjustment I have to hold the mouse button down for ten seconds or so to get the server to remember the change. Moving around is impossible: my CW is teleporting all over the place. Something is still badly broken.

Unknown · November 2014

This content has been removed.

Known Issue: Unable to Publish in Foundry

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