test content
What is the Arc Client?
Install Arc

Crashing all the time!

soulfulghost92soulfulghost92 Member Posts: 0 Arc User
edited October 2014 in Bug Reports (PC)
Can someone please assist in analyzing this Crash File? I don't know what any of this means! I keep crashing on all of my toons no matter where I am at!

141016 01:59:23 13 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141016 02:12:40 105 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141016 02:27:08 139 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141016 06:59:44 744 Client[0 P[504970247@10458053 Baefire@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141017 02:10:44 280 Client[0 P[505119539@10458053 Xaphrenia Zeruy@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141017 05:46:00 33 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141019 02:13:10 1264 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141019 06:30:27 13 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141019 09:07:22 1205 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141021 07:12:34 360 Client[0 P[504970247@10458053 Baefire@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141021 12:15:40 1312 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141022 03:49:59 623 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141022 04:38:13 37 Client[0 P[503612609@10458053 Luna92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141022 06:08:42 36 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141022 06:19:06 21 Client[0 P[503612609@10458053 Luna92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141022 08:40:47 52 Client[0 P[504970247@10458053 Baefire@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141022 17:30:31 469 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141023 01:25:08 16 Client[0 P[503074019@10458053 Soul92@soulfulghost92]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141023 03:20:55 12 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
141023 03:24:40 12 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
Post edited by soulfulghost92 on

Comments

  • soulfulghost92soulfulghost92 Member Posts: 0 Arc User
    edited October 2014
    Can someone please get back to me as I'm trying to play the game?
  • ardirielardiriel Member Posts: 2 Arc User
    edited October 2014
    I am having the same problem with the same errors in the Crash.Log entries. Curiously, it is only affecting one toon.
  • soulfulghost92soulfulghost92 Member Posts: 0 Arc User
    edited October 2014
    Mine happens the most on my CW and SW. It's very frustrating as now I can't even spend more than 20 seconds at a time to do dailies without crashing. Today I can't even get through Dread Spire on my SW.... Will anyone find a fix for this?
  • lanai1369#3103 lanai1369 Member Posts: 12 Arc User
    edited October 2014
    I have been having the same problem for days now. I seem to only have the crash when i am in combat. It is very frustrating. I have had this problem before and wrote a ticket and i have done everything they asked me to in the reply's that i got before and nothing is working. My husband had to do something before so the game would work fine but i do not know what it was lol. I am getting a lil upset cause i can not play. I know my system is fine more then fine is what i was told before when i had these problems also my net is awesome so wth is going on...
    [SIGPIC][/SIGPIC]
  • tbhdk2tbhdk2 Member Posts: 78
    edited October 2014
    Same problem:

    Crash dont matter what I do several times per hour.

    Seems to be much worse in GG - where in the end of phase 2 was disconnected five times in two minutes.

    Makes game totally unplayable.
  • lanai1369#3103 lanai1369 Member Posts: 12 Arc User
    edited October 2014
    :mad:I am not getting a reply from gm either. Gerrrrrrrrrr
    [SIGPIC][/SIGPIC]
  • tbhdk2tbhdk2 Member Posts: 78
    edited October 2014
    I suddenly remembered I had same problem playing Diablo 3 years ago. And used the same fix now as I did back then - and it appears to be working now in NW just as it did then in D3.

    Following only goes for Realtek cards:

    Enter control panel in windows - hardware management, find the ether card and click properties.

    Enter the advanced settings and find the "Interrupt moderation" setting and disable it.

    While you in the advanced settings anyway disable all powersaving and sleep mode settings you can find.
  • lanai1369#3103 lanai1369 Member Posts: 12 Arc User
    edited October 2014
    Wow this seemed to work i went around killing for like 10 min and did not crash. Thank you so much everything i tried from the gm did not work. I have a question tho will this open my computer up or mess it up in anyway or do i need to do this every time i shut down? Sorry i do not know a lot about computers lol and i guess that was more then one question lol. Thank you again awesome you are :)
    [SIGPIC][/SIGPIC]
  • tbhdk2tbhdk2 Member Posts: 78
    edited October 2014
    mell1977 wrote: »
    Wow this seemed to work i went around killing for like 10 min and did not crash. Thank you so much everything i tried from the gm did not work. I have a question tho will this open my computer up or mess it up in anyway or do i need to do this every time i shut down? Sorry i do not know a lot about computers lol and i guess that was more then one question lol. Thank you again awesome you are :)

    Im no computer expert either - got the tip from one worthy of the title some years ago - But take a Google on "realtek interrupt moderation" and you will find it is in general recommended to increase performance. Though it nominally exist to increase performance it doesnt really work that way.

    And you only have to do it once - I formatted my computer and had no problems for months til a few days ago - so lost the setting from a couple of years back.
Sign In or Register to comment.