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How often do you have to log in?

zshikarazshikara Member, NW M9 Playtest Posts: 796 Arc User
edited October 2014 in General Discussion (PC)
My question for today is: how often do you have to log in to prevent your characters from getting deleted? Also is this a per character situation or per account situation? Meaning if I log into my cleric does that also prevent my rogue and fighter from getting deleted too? Or does Cryptic not delete inactive accounts anymore?

My reason for asking is because I am currently taking a break from Neverwinter since another MMO that I play has recently come out with some major new content. I am by no means quitting Neverwinter and I will be back when Mod 5 comes out (what I've read so far sounds amazingly fun!), but I have heard horror stories of people losing their characters due to inactivity. I have spent a lot of real money on this game (I bought the dragonborn pack for one, plus other goodies over time), so I don't want to lose the work I've put into this game.

Thanks in advance.
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Post edited by zshikara on

Comments

  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited October 2014
    Cryptic does not delete inactive characters. However, in the ARC Games Terms of Service, section 4.9...
    Your Account may be terminated if you do not use your Account within twelve months after the date that it was created or for any continuous period of twelve months. If you do not use your Account for any continuous period of twelve or more months, it may be terminated by us at our sole discretion.

    For the purposes of this clause, though, I'm not 100% sure if use of the forums constitutes use of your account.
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  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited October 2014
    I think no modern MMO (f2p or not) deletes an account that has been active for some time, especially if the owner invested some real money.

    They might have some "garbage collector" that deletes trial-ish accounts though (playtime < 10hrs or something alike, people who tried the game and never returned).
  • letojarred1letojarred1 Member Posts: 306 Arc User
    edited October 2014
    I think no modern MMO (f2p or not) deletes an account that has been active for some time, especially if the owner invested some real money.

    They might have some "garbage collector" that deletes trial-ish accounts though (playtime < 10hrs or something alike, people who tried the game and never returned).

    well if that <10hrs assumption is correct then I'm relieved :D I spent 2.2k hrs on this game, but I'm out of fuel now, and need to try some new things.
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  • blacksladdiblacksladdi Member Posts: 359 Arc User
    edited October 2014
    log in once every 6 months and your account is safe (with all characters as well)
  • damnataanimusdamnataanimus Member Posts: 446 Arc User
    edited October 2014
    log in once every 6 months and your account is safe (with all characters as well)

    I cannot see them deleting inactive characters as that is one less reason for a player return if they do. If you are like me for example, would you have any real reason to go through that ALL over again (gearing, chanting, petting etc) if those characters were deleted? No and I am quite sure any reasonably established player would feel the same - doesnt matter how much you like the game with how many new mmos are constantly coming out it's considerably easier (and possibly more rewarding, after all you stopped playing for a reason) to just play one of those instead xD
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  • luxarkluxark Member, Neverwinter Beta Users Posts: 1 Arc User
    edited October 2014
    I think no modern MMO (f2p or not) deletes an account that has been active for some time, especially if the owner invested some real money.

    Do not say that. A while back an MMO-operator deleted every account of a certain game if the account-owner did not fill out a form to transfer that account to a new provider within a few months. This basically deleted every account of every person who paused the game, no matter if they spend money or not.
    No idea why they did not just transfer the database.
  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited October 2014
    luxark wrote: »
    Do not say that. A while back an MMO-operator deleted every account of a certain game if the account-owner did not fill out a form to transfer that account to a new provider within a few months. This basically deleted every account of every person who paused the game, no matter if they spend money or not.
    No idea why they did not just transfer the database.

    Well, this is a different case. If you sell out, you aren't really interested to what will happen to the game in future, you just want to get rid of it as fast as possible.

    Also, usually when something like that happens, you usually get warned well ahead. It happened to DDO and Allods, IIRC. I wasn't playing at the time, but I received several emails and I filled the form even if I was pretty sure I wouldn't play again (and in fact I didn't). It took like 3 minutes to do so.
  • gcut123gcut123 Member Posts: 111 Arc User
    edited October 2014
    luxark wrote: »
    Do not say that. A while back an MMO-operator deleted every account of a certain game if the account-owner did not fill out a form to transfer that account to a new provider within a few months. This basically deleted every account of every person who paused the game, no matter if they spend money or not.
    No idea why they did not just transfer the database.

    lol at you talking about a certain game called WarRock in your post ? sounds SO similar to what happened there.

    If so, aware lol.
  • luxarkluxark Member, Neverwinter Beta Users Posts: 1 Arc User
    edited October 2014
    gcut123 wrote: »
    lol at you talking about a certain game called WarRock in your post ? sounds SO similar to what happened there.

    If so, aware lol.

    Nope, but another example that no one should be too sure about characters and accounts not getting deleted. :p
    Well, this is a different case. If you sell out, you aren't really interested to what will happen to the game in future, you just want to get rid of it as fast as possible.

    Also, usually when something like that happens, you usually get warned well ahead. It happened to DDO and Allods, IIRC. I wasn't playing at the time, but I received several emails and I filled the form even if I was pretty sure I wouldn't play again (and in fact I didn't). It took like 3 minutes to do so.

    All true and yet it would be a lot easier to just transfer the database instead of getting forms and a system to copy accounts set up.
    Also not everyone is checking all mailboxes all the time.

    DDO whas changing its provider of the EU Version to the original developer if i remember right. There was the problem, that you account- and characternames might be already used and then you are not able to just copy everything in.
    My example did not have that problem, since it was only from EU as EU to that new provider.
  • liliadnaliliadna Member Posts: 96
    edited October 2014
    luxark wrote: »
    Do not say that. A while back an MMO-operator deleted every account of a certain game if the account-owner did not fill out a form to transfer that account to a new provider within a few months. This basically deleted every account of every person who paused the game, no matter if they spend money or not.
    No idea why they did not just transfer the database.

    oh well you see when you install a game and create an account you agree with terms and conditions of both game developer and game provider. They can store your personal info for the purposes of the game. This right isn't transferable to third party therefor you need to "sign" it with new provider when such situation occurs.

    I doubt they will ever delete character/account with character that reached certain level or if you ever spent real money. Why would they? they can simply move you to "storage" where all inactive accounts should be (like 1-5MB of data for 1 account is nothing in these days) and they can make you change password or something when you want to come back which retrieve your account data from storage and put it into active disk (or some similar procedure).

    I believe this is to delete shadow accounts which was created by same person for whatever purpose (spammers, bots, for foundry achievements...) or just players that never actually entered game, just created account.
  • luxarkluxark Member, Neverwinter Beta Users Posts: 1 Arc User
    edited October 2014
    liliadna wrote: »
    oh well you see when you install a game and create an account you agree with terms and conditions of both game developer and game provider. They can store your personal info for the purposes of the game. This right isn't transferable to third party therefor you need to "sign" it with new provider when such situation occurs.

    Well, that might be true.
    But i remember that i had some providerchanges in the past and iam pretty sure i could most of the times link old accounts to one of the new provider. Why does it work there?
  • liliadnaliliadna Member Posts: 96
    edited October 2014
    luxark wrote: »
    Well, that might be true.
    But i remember that i had some providerchanges in the past and iam pretty sure i could most of the times link old accounts to one of the new provider. Why does it work there?

    who knows, maybe they had different agreement with your previous provider or they made you "sign" it when you logged into game (so much easier for the player), some companies are stupid :]
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