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Please Dev's give us more info, and with it confidence.

halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
edited August 2014 in General Discussion (PC)
So after the most recent AD exploit I have been waiting to see what is done, and what they share with us about what they are doing. I decided that before I buy the Dragonborn Legend pack I wanted to be confident this game wasnt imploding. I am disappointed to say that I am not. The recent announcement ( http://nw-forum.perfectworld.com/showthread.php?726911-Further-steps-to-a-better-Neverwinter ) really says nothing more than they did something. Which could be a 3 day ban, who knows.

The magnitude of this exploit requires more than a "steps have been taken" type of response. You CAN disclose the length of bans, the number of bans, if and how much AD has been deleted or confiscated, WITHOUT breaking your player privacy policy.

I want to buy the Dragonborn Legend pack. I have bought the Hero of the North pack (at regular price not discount), the Knight of the Feywild pack, the Hunter Ranger booster pack, and without scouring my bank transactions over 500 dollars in Zen, more likely close to 1,000 dollars. So I am not afraid to invest money into this game for something that I enjoy. I dont feel it entitles me to more than anyone who plays the game for free either.

All I want is to know that if I choose to spend money on this game that I am getting what I pay for, and now here is the important part, that those who cheat and exploit are not allowed to get the same thing for no cost except a temporary vacation from the game. Right now I cant say that, and so right now I am choosing not to spend money on the game. I still plan on playing, and hope that in the future I will again want to spend money on this game. But right now I am worried this game will be viable in a few months, or year.

I write this to let the developers know how I and many others I know feel. It is in no way a threat or Im leaving thread. I have tried to make keep my comments constructive and not violate any policy, which is hard given the topic. Please try to do the same with any responses.
Post edited by halvspak on

Comments

  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited August 2014
    From what I've heard they gave out 7 day and permanent bans , they even perma banned at least one pretty well known forum regular .Since they closed the exploit the exchange seems to have evened off (or so I read) and if that is correct I just wish they would find a way to delete or remove any exploited AD from the exchange , especially any on banned accounts .
    YourSecretsAreOurSecrets.gif
  • mrgiggles651mrgiggles651 Member Posts: 790 Arc User
    edited August 2014
    I wasted five million AD promoting the Foundry.
  • loboguildloboguild Member Posts: 2,371 Arc User
    edited August 2014
    My initial hope also was that the exploited AD would be cleared off the market, but looking at the exchange, it's pretty safe to assume it won't be the case. At least the backlog seems to be stopped, but wouldn't go as far as saying it's trending in the opposite direction now.

    Plus, Mod4 is around the corner, more people will want to have ZEN come Thursday.
  • halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
    edited August 2014
    iambecks1 wrote: »
    From what I've heard they gave out 7 day and permanent bans , they even perma banned at least one pretty well known forum regular .

    Unfortunately that is just hearsay and nothing more. I dont care about, and frankly, dont want names. I just want to know that if the crime (cheating or exploiting) is bad enough then the punishment fits. I leave it to the dev's and powers that be to determine that. We players dont need to know what levels of cheating leads to 3 day, 7 day, or perma bans. But right now the consensus is that temporary bans are the norm for pretty much all cases. It would benefit this game to know otherwise.
  • halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
    edited August 2014

    Thank you for posting the link that I posted myself in my original post, just in case someone other than yourself missed it.
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited August 2014
    halvspak wrote: »
    Unfortunately that is just hearsay and nothing more.

    Well no it isn't hearsay , ***** the leader of *** got perma banned and came on the forum to confirm it.
    YourSecretsAreOurSecrets.gif
  • ironzerg79ironzerg79 Member, Neverwinter Moderator, NW M9 Playtest Posts: 4,942 Arc User
    edited August 2014
    iambecks1 wrote: »
    Well no it isn't hearsay , ***** the leader of **** got perma banned and came on the forum to confirm it.

    That's ironic. A guy who had a really good guide for creating wealth gets banned for exploiting. Ironic, and sad. It's like getting tips for a Wall Street banker on investment, then see him on the news being arrested for embezzlement.
    "Meanwhile in the moderator's lounge..."
    i7TZDZK.gif?1
  • halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
    edited August 2014
    iambecks1 wrote: »
    Well no it isn't hearsay , ***** the leader of *** got perma banned and came on the forum to confirm it.

    Please refrain from naming players, I dont want to get thread shut down. Technically it is hearsay coming from you and not first hand from said person or the dev's. Not saying you are wrong or that info is wrong. But it is why hearsay is not allowed in court of law, it is unreliable can be hard to disprove or prove and often leads to he said she said type of arguments.
  • mrgiggles651mrgiggles651 Member Posts: 790 Arc User
    edited August 2014
    halvspak wrote: »
    Thank you for posting the link that I posted myself in my original post, just in case someone other than yourself missed it.
    I didn't miss it. I posted it because you do not realize that is their response. They gave their statment, deal with it.
    I wasted five million AD promoting the Foundry.
  • iambecks1iambecks1 Member Posts: 4,044 Arc User
    edited August 2014
    halvspak wrote: »
    Please refrain from naming players, I dont want to get thread shut down. Technically it is hearsay coming from you and not first hand from said person or the dev's. Not saying you are wrong or that info is wrong. But it is way hearsay is not allowed in court of law, it is unreliable can be hard to disprove or prove and often leads to he said she said type of arguments.

    He admitted he 'tried the exploit once' and said he expected repercussions but was surprised by the perma ban and planned to appeal it.Also I hate to drag another forum user into it but magenubbie saw the post too before it was deleted.
    YourSecretsAreOurSecrets.gif
  • tripsofthrymrtripsofthrymr Member, Neverwinter Moderator, NW M9 Playtest Posts: 1,624 Community Moderator
    edited August 2014
    I didn't miss it. I posted it because you do not realize that is their response. They gave their statment, deal with it.

    I agree that the statement is inadequate to restore my faith in the fairness of the game. Given the history of high-profile exploits, my faith is shaken. I too expect a more detailed response.

    I literally have my credit card at my desk, undecided whether to invest in a $75 pack that I don't really need in order to support a game I very much enjoy. So far, I have not made that purchase.
    Caritas Guild Founder (Greycloak Alliance)

    Sci-fi author: The Gods We Make, The Gods We Seek, and Ji-min
  • halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
    edited August 2014
    I didn't miss it. I posted it because you do not realize that is their response. They gave their statment, deal with it.

    Once again thank you for posting that they have responded. I did not realize the magnitude of your knowledge was so immense as to know that will be there ONLY response and that they cant respond further. I should have realized your brilliance when you linked in your response the link I provided my my OP. Now I will limit my responses to replies that are constructive.
  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited August 2014

    It isn't a proper response. It just says "hey, we did something, but our own rules, the ones we can and do change, and often ignore at will, and that we apply in a totally flexible way when we want to, well, those rules sadly prevent us from disclosing anything".

    It doesn't state:
    * the amount of temporarily banned accounts
    * the amount of permabanned accounts
    * the average "worth" (in character levels) of permabanned accounts
    * the total amount of AD removed from the game

    Note: nothing of what I mentioned constitutes "private data", it's just anonymous statistics.

    I mean, something like THIS is a proper response. And not a single "private data" item was disclosed as well.
  • halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
    edited August 2014
    I agree that the statement is inadequate to restore my faith in the fairness of the game. Given the history of high-profile exploits, my faith is shaken. I too expect a more detailed response.

    I literally have my credit card at my desk, undecided whether to invest in a $75 pack that I don't really need in order to support a game I very much enjoy. So far, I have not made that purchase.

    And for me time is running out, because I will either buy it for $75 or I wont buy it, not for $100. Regardless I hope they can restore faith that exploits result in a loss rather than a gain. Because right now there is absolutely zero fear to avoid exploits. If you exploit you keep everything your exploit gained you, and you lose access to the game for a few days. When the rewards for cheating weigh more than the punishment for being caught there is little deterrent not to cheat. And even less encouragement to invest real money for things that one can easily do without to play.
  • halvspakhalvspak Member, Neverwinter Knight of the Feywild Users Posts: 20 Arc User
    edited August 2014
    It isn't a proper response. It just says "hey, we did something, but our own rules, the ones we can and do change, and often ignore at will, and that we apply in a totally flexible way when we want to, well, those rules sadly prevent us from disclosing anything".

    It doesn't state:
    * the amount of temporarily banned accounts
    * the amount of permabanned accounts
    * the average "worth" (in character levels) of permabanned accounts
    * the total amount of AD removed from the game

    Note: nothing of what I mentioned constitutes "private data", it's just anonymous statistics.

    I mean, something like THIS is a proper response. And not a single "private data" item was disclosed as well.

    Yes this exactly!!
  • ironzerg79ironzerg79 Member, Neverwinter Moderator, NW M9 Playtest Posts: 4,942 Arc User
    edited August 2014
    I mean, something like THIS is a proper response. And not a single "private data" item was disclosed as well.

    Now there's a company that takes its game, economy and players seriously. I wish we could get something similar in Neverwinter.
    "Meanwhile in the moderator's lounge..."
    i7TZDZK.gif?1
  • angryspriteangrysprite Member Posts: 4,982 Arc User
    edited August 2014
    It isn't a proper response. It just says "hey, we did something, but our own rules, the ones we can and do change, and often ignore at will, and that we apply in a totally flexible way when we want to, well, those rules sadly prevent us from disclosing anything".

    It doesn't state:
    * the amount of temporarily banned accounts
    * the amount of permabanned accounts
    * the average "worth" (in character levels) of permabanned accounts
    * the total amount of AD removed from the game

    Note: nothing of what I mentioned constitutes "private data", it's just anonymous statistics.

    I mean, something like THIS is a proper response. And not a single "private data" item was disclosed as well.
    halvspak wrote: »
    Yes this exactly!!

    They never will. Neither will any other MMO or other service company. Neither will the real life police or other official or unofficial investigate organizations. Hell, most people catering to a large sum of customers would never reveal such information.

    Hence the request is a pipe-dream and the OP and others in agreement know it. The thread was just created as a point of moot, academic discussion (which is fine) - but probably should be asking people's opinions on the policy, rather than com paining about the policy. because when you complain it's just a whine. But when you ask others input it becomes meaty, thought-provoking brain fodder.

    Shrugs.

    Simple fact: Cryptic (and any services company worth its salt) is always working diligently, as fast a possible, yet feasible to quash any nefarious exploitive activity and pass appropriate judgement and comeuppance to those intentionally practicing said nefarious activity, which also require treading careful and vetting potential wrong-doers, which takes time.

    And all of that is none of your business, or mine, or anyone else's except the company performing the action and those directly involved.

    As for the 'really knowledgable person who gave excellent advice on how to earn stuff' being an exploiter who was banned: no surprise. Look at the history of the New York Stock Exchange to see exactly that. In real life. My point: So what? Who cares who the nefarious practitioners are. If it's shown beyond a doubt they are such then let the hammers and axes fall where they may.

    As for Seven-Day bans - those are simple safety nets. In case any innocents are snagged up with the alleged 'criminals'. It gives them vetting time to verify nefarious activity or not, etc.
  • ironzerg79ironzerg79 Member, Neverwinter Moderator, NW M9 Playtest Posts: 4,942 Arc User
    edited August 2014
    They never will. Neither will any other MMO or other service company.

    Did you click that link? Because that's exactly what EVE did. Click the link and read the report.
    "Meanwhile in the moderator's lounge..."
    i7TZDZK.gif?1
  • gingerbacongingerbacon Member Posts: 10 Arc User
    edited August 2014
    I can't believe someone deleted the other thread wherein i posted evidences that are ban worthy
  • akemnosakemnos Member Posts: 597 Arc User
    edited August 2014
    naming and shaming. its against the rules. Plus it would be pretty easy to make up that picture (not saying that you did) to point fingers at people.
  • gingerbacongingerbacon Member Posts: 10 Arc User
    edited August 2014
    oh well i'll spam it on twitch chat next time akro streams, + more screenshots.
  • urd01urd01 Member Posts: 80 Arc User
    edited August 2014
    "As for the 'really knowledgable person who gave excellent advice on how to earn stuff' being an exploiter who was banned......."

    As for said person being a front person of a conformity of people that I over and over have vented against in pvp seeing their poor playstyle and lack of tact when dealing with ppl around them (looking like overgeared / underskilled).

    I am not surprised at all!

    In fact I would be surprised if I see many of them ingame anytime soon....

    Someone said this person had been on the forums and admitted the ban; anyone have a printscreen of that (or the thread he was in)?
  • greensaigreensai Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 39
    edited August 2014
    That was impressive! They even mentioned a bounty for players reporting illegal activity.

    I wonder if Cryptic just got hit with this at the wrong time when most of thier resources might be tied in getting mod 4 ready??
  • hiukulimushiukulimus Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 117
    edited August 2014
    urd01 wrote: »
    "As for the 'really knowledgable person who gave excellent advice on how to earn stuff' being an exploiter who was banned......."

    As for said person being a front person of a conformity of people that I over and over have vented against in pvp seeing their poor playstyle and lack of tact when dealing with ppl around them (looking like overgeared / underskilled).



    I am not surprised at all!

    In fact I would be surprised if I see many of them ingame anytime soon....

    Someone said this person had been on the forums and admitted the ban; anyone have a printscreen of that (or the thread he was in)?


    usually thread about ban or exploit will be removed by our "nice " (kappa) moderator...

    like this thread that it has been just removed from the general discussion becasue it had some truth about some ppl exploiting and not getting banned ...
  • urd01urd01 Member Posts: 80 Arc User
    edited August 2014
    I just copy/ pasted this from the Guild <font color="orange">HAMSTER</font> (name not told here)'s webpage:

    While some members and officer corps have remained through the changing course of <font color="orange">HAMSTER</font>, new players are alwaysIt is the love of the game that binds all members of <font color="orange">HAMSTER</font>, and a few generalities about us can be made:
    <font color="orange">HAMSTER</font> is a group of respectful adult gamers. Our minimum age requirement is 18.
    •We aim to accomplish the absolute highest achievements possible within our game worlds, using whatever legitimate resources available to us. We never cheat or exploit to win.
    •We balance gaming with professional and personal life, working as security specialists, managers, graduate students, game developers, teachers, auditors, and martial artists (to name a few). Bottom line: gaming enhances our lives, but does not define them.


    Sarcasm on:
    Only their leader and a buckload of others in there cheat and exploit to win, otherwise it seems fine that homepage.....
    Sarcasm off.
  • brisedabriseda Member Posts: 100 Arc User
    edited August 2014
    I played Silkroad Online for years and this reminds me of that game, It was overrun with botters but the Chinese based company that owned it had no hands on interaction with the game itself. The policy was, buy cash shop currency, no permabans, The game is now a ghost town because the management's position seemed to be, make the most money possible in the shortest time possible. The long term longevity of the game was not considered because I don't think they cared. It's a revenue generating endeavor and banning people that spend money is counter-intuitive. Legit playing gamers have no voice because they aren't big spenders. They aren't willing to do ANYTHING to win. The people that exploit also spend real money on zen items so when they complain about banned accounts, they are heard. Those of you without a zen balance are not. It's not that these companies don't care about their game, they do. They care that it makes money. Trying to strike a balance between the paying minority and the non-paying majority has to fall in favor of those who spend, anyone in business has to agree.
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited August 2014
    please refer to the following link:

    http://nw-forum.perfectworld.com/showthread.php?726911-Further-steps-to-a-better-Neverwinter

    also, please do not address threads to staff or the developers. it is a violation of the forum rule 3.14.

    thanks.
This discussion has been closed.