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Forums > Home› NeverwinterPreview Shard (PC)› NeverwinterPreview - Bug Reports
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"Unable to authenticate:"

r4d00r4d00 Member Posts: 9 Arc User
edited May 2014 in NeverwinterPreview - Bug Reports
Hi guys,

The problem is like this:
I tried to change to the other character and the system logged me off... After that, when trying to login again, I've received just the following message:
"Unable to authenticate:"
Everything is verified under Steam (cache files and all)
Is my account hacked somehow?

Thx!!!
ODERINT, DUM METUANT!
Post edited by r4d00 on

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    kenthendkenthend Member, NW M9 Playtest Posts: 9 Arc User
    edited May 2014
    Having the same issue, but I doubt your being hacked
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    mefacemeface Member, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited May 2014
    I am also having the same issue. I tried to change my password, and it is still giving the same message. Whats the beef?
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    athradienathradien Member Posts: 1 Arc User
    edited May 2014
    same here.. what's happening?
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    r4d00r4d00 Member Posts: 9 Arc User
    edited May 2014
    tried to login now on the web gateway and they post a message of maintenance...
    "Neverwinter Gateway is currently undergoing maintenance. Please try again later."
    ODERINT, DUM METUANT!
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    kypinakypina Member Posts: 3 Arc User
    edited May 2014
    I am addicted this is really bad!!!!
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    loveawolfloveawolf Member, Neverwinter Beta Users Posts: 3
    edited May 2014
    i got the same message i change character i got drop it says Unable to authenticate. cane pw pl fix ty
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    Well apparently it's down at the moment... It really sucks because not 5 minutes before I had purchased Zen!

    I mean I know that's a once in a life time event but sheesh! But they're usually pretty fast with these things so I'm hoping it wont be too long.
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    m444nm444n Member Posts: 1 Arc User
    edited May 2014
    maybe its because of new driver updates
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    Or maybe it's because the event ended yesterday and they haven't had chance to remove it because that'd involve taking the servers down in order to do so.
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    r4d00r4d00 Member Posts: 9 Arc User
    edited May 2014
    now the client goes with this message:
    "Neverwinter is currently offline. We are aware of this issue and currently working on bringing the server back online as soon as possible."
    But the server status is up (ONLINE!?!)
    ODERINT, DUM METUANT!
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    lollernoob9lollernoob9 Member Posts: 22 Arc User
    edited May 2014
    No one can get on? In the admin post they said it was "some users"....
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    Maybe there are still people online, if they just force kicked everybody off then they'd get somewhere lol.
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    lollernoob9lollernoob9 Member Posts: 22 Arc User
    edited May 2014
    XD well....that might work
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    I swear this always seems to happen to me, I invest money in something like this and then the server goes down for however long so I can't even access the **** thing xD
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    r4d00r4d00 Member Posts: 9 Arc User
    edited May 2014
    I was also ABOUT to buy another two character slots... Postponed. LOL
    ODERINT, DUM METUANT!
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    r4d00 wrote: »
    I was also ABOUT to buy another two character slots... Postponed. LOL

    Well luckily I had only put money into my Steam account so I didn't even get the chance to transfer it to Neverwinter yet lol.
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    r4d00r4d00 Member Posts: 9 Arc User
    edited May 2014
    :D

    I only exchange AD into Zen.... They don't take my bucks! LOL
    Oh yeah!
    ODERINT, DUM METUANT!
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    r4d00 wrote: »
    :D

    I only exchange AD into Zen.... They don't take my bucks! LOL
    Oh yeah!

    Well I'd do that but I haven't mastered how to make good AD yet and I only have one lvl60 character plus I also wanted to get another War Hound since I can't transfer this one.

    Annnd now it's doing some file verification thing :confused:
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    r4d00r4d00 Member Posts: 9 Arc User
    edited May 2014
    yey, it's done!
    ODERINT, DUM METUANT!
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    vengefulfuryvengefulfury Member Posts: 0 Arc User
    edited May 2014
    r4d00 wrote: »
    yey, it's done!

    It still says that it's offline though so I don't know if I dare risking transferring to Zen yet.
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    r4d00r4d00 Member Posts: 9 Arc User
    edited May 2014
    now I had my 3rd character already...
    ODERINT, DUM METUANT!
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