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Neverwinter crashes: Fatal Error Direct 3D driver returned error code (old)
cubicaltrix
Member Posts: 1 Arc User
been having this ever since the game came out...i updated everyting..GPU..Motherboard..i tried a fresh install of windows 7... whats the problem? using 2x GTX570, intel i7 2600k..and got it cooled by a Corsair H70 watercooler
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Also getting this same error. I haven't seen it before. The game crashes after Cryptic screen has loaded and just at the start up of the Neverwinter 'splash screen'.
I was just playing successfully last night (April 4) so maybe a recent update is causing this. Very annoying as browser also crashes and graphics driver re-starts itself.
System Specs: Windows 7 (64-bit), NVIDIA GeForce G 103M (512MB), driver version = 314.22
Fatal Error: Direct3D driver returned error code
(DXGI_ERROR_DEVICE_REMOVED) while checking sync query.
Technical Details: Sync query 4 0x5a77c0 GetData == 0x887a0005 0 NF 349
D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006
Also, if you've ever edited the system properties/ advanced/ startup and recovery/ settings file because another game told you to add something in the notepad file after the last line that says /fastdetect - erase anything you added after that. Only erase it if you edited it yourself though, don't go playing with it if you didn't.
@arvaike1 - interesting solution, i will try this as I have nvidia as well, and update frequently. I'll post here if it fixes the problem, to offer other people more evidence that this is the cause.
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i'am having the same error prompt since the new patch is released, until now can't play the game. what really bums me out is i can play cryptics star trek just fine.please neverwinter any solutions for this?
Error text added here:
Fatal Error: Direct3D driver returned error code
(DXGI_ERROR_DEVICE_REMOVED) while checking sync query.
Technical Details: Sync query 4 0x5a77c0 GetData == 0x887a0005 0 NF 349
D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006
Crash report: Direct 3D driver returned error code D3DERR_DIVICEHUNG while checking sync query.
Technical details- Sync query 3 0x11061480 GetData == 0c88760874 0 F 0
edit: 1-2 thy late whit nothing thas i have change it have work
weird!!!!
The Error Code means this:
Source:http://msdn.microsoft.com/en-us/library/windows/desktop/bb509553%28v=vs.85%29.aspx
It seems it is a problem that Neverwinter is producing in combination with some graphic driver versions. I tried several Settings and the best was to set DirectX to Version 9 (you can do this in the game). The result of this setting is that instead you got kicked out of the game you get a black screen for 1-3 Seconds in which the graphic driver is newly initialize, sometimes (it's very rare) you get kicked out of the game anyway with a small Windows Error Code that the nVidia grapic driver kernell is newly initialize.
I most have this problem in new parts of the game. Sometimes i get it every 5 minutes or i only get it only 1-3 Times while playing a really long session (it's rare that i don't get this error and i can mark it in my calendar if i have a error free day).
I tested everything, installed the drivers new, Neverwinter, made benchmarks and furmark test. The graphic card is finde, my pc hardware is fine. It only occures in Neverwinter.
Edit: I would really appreciate if some of the Devs would investigate it (*pretty please*). Or tell us which drivers are needed to play neverwinter proper.
Options -> Display-> Video Card -> Choose Direct3d 9ex (or 9).
Same video card (gtx 760Twinfrost) with same error code... i tryed all possible start it as windows xp/7/8 no changes , with that new mod 5 for me its now impossible to start game with the invidia geforce experiance because game is crashing before i can get in my account...For now i start the game by ''Arc games'' i think the problem is from Cryptic and graphic card drivers arent compatible... Cryptic needs to work with other compagny to get thier persistant Crash problems done
This is also happening to me at the load screen. I am not that tech savvy and looking for a simple fix.....could anyone help?
Thanks!
Hope it helps anyone.
OMG - this actually WORKED! I deleted Direct X from my computer and restarted my computer. Downloaded the Direct X app from the Microsoft website and restarted my computer again. I loaded and logged into the game and Voila!
Thank you so much!
I asked a few days ago, but no response came to my question, if this game was mainly for AMD cards.
I have a nice NVidia card and i am experiencing graphical issues since a time, but lately they are so huge, that i had more times a huge head ache from playing it, picture falls apart, textures load slow and the new Winter Festival ice run map is very clog sometimes. I have tried to switch back to dx9 settings and have experimented with a few advanced settings to, but when i started the game again, it was/ is terrible again.
My PC is a high end and everything works ok, my system was completely re installed a few days ago and i have the latest video card driver on it, which came out yesterday, still the picture is very poor.
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I don't know whether I have nvidia or AMD or whatever, and I'm not really sure how to find out, short of searching aimlessly through every file folder in my computer, so I don't have a clue of how to fix it. If I don't get some help, I might have to give up this game.