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How to dramatically reduce gold spammers

eldartheldarth Member Posts: 4,494 Arc User
edited March 2014 in General Discussion (PC)
There are two different ways gold spammers could be dramatically reduced:

  1. Cryptic could implement a Turing test (ie CAPTCHA/"prove-you-are-human") during login.
  2. PWE could implement a Turing test during account creation.

As it stands, an account can be created programmatically and even without e-mail validation on PWE.
These accounts can then programmatically be logged into Neverwinter and spew their 3 lines of spam before getting "reported" for spamming and disabled.

This means absolutely nothing to the gold spammers because it is fully automated and costs them NOTHING.

Force a human being into either account creation or login and it would significantly slow the flood.
Post edited by Unknown User on

Comments

  • bioshrikebioshrike Member, NW M9 Playtest Posts: 4,729 Arc User
    edited March 2014
    Don't you have to get through the tutorial before you can get to PE to spam? I suppose that could be automated as well. What they could do, sort of working off of what you suggested, is to have a thing where instead of the reward being placed into your inventory at each quest during the tutorial, they could make it so you are presented with 3 different chests, each with a different color glow to them, and told to go to a random one of them to collect your reward and progress to the next quest - each failed attempt would impose a time penalty before you could try again, with the penalty getting longer for each failed attempt...
    <::::::::::::::)xxxo <::::::::::::::)xxxo <::::::::::::)xxxxxxxx(:::::::::::> oxxx(::::::::::::::> oxxx(::::::::::::::>
    "Is it better to be feared or respected? I say, is it too much to ask for both?" -Tony Stark
    Official NW_Legit_Community Forums
  • cedonlegacycedonlegacy Member, Neverwinter Beta Users Posts: 5 Arc User
    edited March 2014
    Gods no! Anything but colour please! Some of us are colour-blind.
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited March 2014
    Captcha Tests aren't as foolproof as you might think.

    In fact the sad truth is the results are so bad that is why they aren't used by most game companies. They only stop the most primitive bots in the world. It's more to stop amateur programmers than it is to stop the types of people who can automate things such as completing the tutorial.
  • nightkennightken Member Posts: 51 Arc User
    edited March 2014
    gods not on log on... I hate it when games have that... and they still have gold spammers.

    personally I say give ever one who reports a gold spammer 15 rough AD per valid report.
  • micky1p00micky1p00 Member, NW M9 Playtest Posts: 3,594 Arc User
    edited March 2014
    Imo, just need to turn nodes into mimics (really hard bitting mimics) either randomly on each instance or each node/chest has a chance to mimic. I would like see what a scripted bot will do when the skill node bites his *** off.

    no easy bot farming -> less companies that sell stuff.
  • adernathadernath Member, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited March 2014
    The problem is that one can extract these captchas and let it appear in a completely different context where humans solve it without knowledge of the original context of the captcha.
    Suggestions to improve NW:
    - Dualspec
    - Better rewarding foundry and foundry pvp maps
    - Custom PvP leagues with leaderboards instead of the current 'matchmaking'.
    - Armory
    - make jumping cost stamina (to reduce hopping in pvp)
  • rashylewizzrashylewizz Member Posts: 4,265 Bounty Hunter
    edited March 2014
    micky1p00 wrote: »
    Imo, just need to turn nodes into mimics (really hard bitting mimics) either randomly on each instance or each node/chest has a chance to mimic. I would like see what a scripted bot will do when the skill node bites his *** off.

    no easy bot farming -> less companies that sell stuff.

    This is actually a good idea
  • mconosrepmconosrep Member Posts: 0 Arc User
    edited March 2014
    micky1p00 wrote: »
    Imo, just need to turn nodes into mimics (really hard bitting mimics) either randomly on each instance or each node/chest has a chance to mimic. I would like see what a scripted bot will do when the skill node bites his *** off.

    no easy bot farming -> less companies that sell stuff.

    It woudl help but not for long as there are bots that can fight fairly well. Still would be fun.
  • ryugasiriusryugasirius Member Posts: 996 Arc User
    edited March 2014
    eldarth wrote: »
    1. Cryptic could implement a Turing test (ie CAPTCHA/"prove-you-are-human") during login.

    Captchas are really effective. Once I thought I was a human, but after they invented captchas, I can't solve them 90% of the times. Now I understand it's because I'm a robot.
  • frishterfrishter Member Posts: 3,522 Arc User
    edited March 2014
    Captcha Tests aren't as foolproof as you might think.

    In fact the sad truth is the results are so bad that is why they aren't used by most game companies. They only stop the most primitive bots in the world. It's more to stop amateur programmers than it is to stop the types of people who can automate things such as completing the tutorial.
    ^This. It's be more of a pain for legit players and wont be as effective.
    micky1p00 wrote: »
    Imo, just need to turn nodes into mimics (really hard bitting mimics) either randomly on each instance or each node/chest has a chance to mimic. I would like see what a scripted bot will do when the skill node bites his *** off.

    no easy bot farming -> less companies that sell stuff.
    And then a small minority of the people who actually do collect nodes will just stop collecting them. Especially in dungeons where the other players wouldn't wait for you and help you fight it off.
  • ironzerg79ironzerg79 Member, Neverwinter Moderator, NW M9 Playtest Posts: 4,942 Arc User
    edited March 2014
    If people didn't buy gold/diamonds/whatever from these farmers, they wouldn't exist...
    "Meanwhile in the moderator's lounge..."
    i7TZDZK.gif?1
  • mconosrepmconosrep Member Posts: 0 Arc User
    edited March 2014
    ironzerg79 wrote: »
    If people didn't buy gold/diamonds/whatever from these farmers, they wouldn't exist...

    Same way as if people didn't exploit, there would be no exploits. Wait what??????

    More sensibly, both of these possibilities: people didn't buy gold/diamonds/whatever, and people not exploiting, are equally as (un)likely.....
  • iuliandreiiuliandrei Member, Neverwinter Beta Users Posts: 143 Bounty Hunter
    edited March 2014
    ironzerg79 wrote: »
    If people didn't buy gold/diamonds/whatever from these farmers, they wouldn't exist...

    I think the priority is to kill the bots, without them the sellers won't have much to sell.
  • pingarpingar Member Posts: 3 Arc User
    edited March 2014
    The only way to deal with RMT's is to block access to the country/ies in question. When lotro had EU and Asian servers, Codemasters blocked access to the Asian countries on the EU servers and it stopped over night.
  • micky1p00micky1p00 Member, NW M9 Playtest Posts: 3,594 Arc User
    edited March 2014
    frishter wrote: »
    ^This. It's be more of a pain for legit players and wont be as effective.


    And then a small minority of the people who actually do collect nodes will just stop collecting them. Especially in dungeons where the other players wouldn't wait for you and help you fight it off.


    Well, i was referring to the open world instances and not dungeons.
    I dont see how it will stop me collecting a node while doing some dailies or leveling up, on the opposite, this game need some randomnesses.
    And the first method is easily detectable by human players (the different text, bag icon, collision)
  • hfgtfsdfshfgtfsdfs Member Posts: 688 Arc User
    edited March 2014
    Why not just ban the bots?

    Bots are doing the same thing for hours each day, everyday. Cant be that hard to recognize a pattern after a week or so.

    * Add a few random things to the tutorial. Would make it harder to create new bots.

    * Make it a bit harder to get to ALL the skillnodes in the game. Put adds there, make them climb etc.

    * Add a turing test to "players" that act suspicious. Like getting X enchants in X hours. Or opened X skillnodes in X hours.



    FOLLOW THE MONEY.
    ZengiaH@ejziponken
  • djarkaandjarkaan Member Posts: 883 Arc User
    edited March 2014
    Captcha may not be full prove but it's a step that would show they are trying (Account Creation only).

    GMs in Game would also help, never seen one...

    Bots replicate human behaviors but they can't think on their own. When the Soldier ask you to go pick up your gear, he should ask you a random math question, not just the why are you coming to Neverwinter one where the answer is meaning less, these questions and answers are randomly generated on the spot and not a table of questions and answer that can be learned. The answer must be typed in the chat window not just a multiple choice answer, wrong answer= booted from game, must log back in and answer another question to progress. Example of Questions: You have been at sea for 3 weeks! How many days is that?
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited March 2014
    They can't even keep the off the forums. And getting them out of the game is far more difficult
  • zaodonnzaodonn Member Posts: 109
    edited March 2014
    Gold Spammers and Bots are two different things, with two different solutions.

    Gold Spammers: Remove access to Zone, LFG, and Trade unless the account (not character) has more than 1 hour /played time.

    Bots: There are two methods which should be used simultaneously:
    1. Record all player activity. Look for repetition of activity.
    2. Use heuristics to differentiate player interaction with the UI vs Bot interaction. Examples might include such things as:
    - do they open inventory?
    - do they check their character sheet?
    - do they open their companion tab? (or even HAVE companions after level 16, and are those companions still rank 1?)
    - do they upgrade their gear, ever?
    - do they open the AH?
    - do they accept any daily quests?
    - do they type anything into any chat tab (guild, party, zone, say, lfm, trade)?

    There are lots of things a real person will do as they play that no bot programmer will make a bot do. IF the characters activity does NOT include any of these "tells", then its a bot.
  • iuliandreiiuliandrei Member, Neverwinter Beta Users Posts: 143 Bounty Hunter
    edited March 2014
    Gold Spammers and Bots are two different things, with two different solutions.

    But connected cause killing the bots will cripple the gold sellers.
    The best way to make a detection script for bots is to get one, test it and reverse engineer it, ofc this would be a continuous process.
  • auzfireauzfire Member, Neverwinter Knight of the Feywild Users Posts: 17 Arc User
    edited March 2014
    Actually - the only actually functional way to kill gold spammers is to make it so that you cannot use chat at all until you have paid real monies to PWE. As little as a dollar.

    Gold spamming bots can overcome anything through time and numbers - as they have those in infinite supply - but the moment they loose a dollar every time one of them gets banned - they simply can not afford to operate.

    I know of one game that had a chronic gold spammer problem, that vanished instantly the moment they did this, so I know it works.
  • killerellakillerella Member Posts: 215 Arc User
    edited March 2014
    auzfire wrote: »
    Actually - the only actually functional way to kill gold spammers is to make it so that you cannot use chat at all until you have paid real monies to PWE. As little as a dollar.

    Gold spamming bots can overcome anything through time and numbers - as they have those in infinite supply - but the moment they loose a dollar every time one of them gets banned - they simply can not afford to operate.

    I know of one game that had a chronic gold spammer problem, that vanished instantly the moment they did this, so I know it works.

    I agree, this is probably an easy way to rectify gold spamming overnight, but remember, it reclassifies the game as no longer Free To Play...kinda (just being the devils advocate here for the sake of the conversation). Did they also find a way around letting legit players eventually chat?
  • rashylewizzrashylewizz Member Posts: 4,265 Bounty Hunter
    edited March 2014
    auzfire wrote: »
    Actually - the only actually functional way to kill gold spammers is to make it so that you cannot use chat at all until you have paid real monies to PWE. As little as a dollar.

    Gold spamming bots can overcome anything through time and numbers - as they have those in infinite supply - but the moment they loose a dollar every time one of them gets banned - they simply can not afford to operate.

    I know of one game that had a chronic gold spammer problem, that vanished instantly the moment they did this, so I know it works.

    Implementing this will improve zone chat a lot. And I'm not only talking about the gold sellers
  • iuliandreiiuliandrei Member, Neverwinter Beta Users Posts: 143 Bounty Hunter
    edited March 2014
    Actually - the only actually functional way to kill gold spammers is to make it so that you cannot use chat at all until you have paid real monies to PWE. As little as a dollar.

    Out of sight, out of mind.
    While this solution would kill gold spammers, it won't stop bots and gold sellers which are the heart of the problem, you just treat the symptom.

    There are some drawbacks aswell, this game already looks money grabbing, further asking payment for use of chat may not be perceived very well.
    I personally tried out an MMO where pretty much all communication channels beside /say were blocked. It was quite frustrating since i wasn't able to ask for information or even reply to whispers, so people thought i was ignoring them.
  • thraexisthraexis Member Posts: 47 Arc User
    edited March 2014
    auzfire wrote: »
    Actually - the only actually functional way to kill gold spammers is to make it so that you cannot use chat at all until you have paid real monies to PWE. As little as a dollar.

    Gold spamming bots can overcome anything through time and numbers - as they have those in infinite supply - but the moment they loose a dollar every time one of them gets banned - they simply can not afford to operate.

    I know of one game that had a chronic gold spammer problem, that vanished instantly the moment they did this, so I know it works.

    Great idea
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