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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Gateway issues since patch

ellodrithellodrith Member, NW M9 Playtest Posts: 97 Arc User
edited February 2014 in General Discussion (PC)
Not sure if anyone else is seeing this, but since the patch anytime I try to access the Sword Coast Adventures on the Gateway I get:

You have Encountered an Error
Page Not Found
Sorry, the page you are trying to reach could not be found.

Click here to go to Character Select

And when I try to go into leadership professions list I get:

DataTables warning (table id = 'tasklist') Requested
unknown paraneter '5' from the data source for row 0

OK

and the page layout gets all screwed up.

cheers
Ellodrith

ps. not using it at this point till its fixed, don't want to mess up my stuff :)
Post edited by ellodrith on

Comments

  • kirkcaldykirkcaldy Member Posts: 166 Arc User
    edited February 2014
    You beat me to it.
    Have been trying to get into SCA for 20 mins now.
    Keeps stopping loading then this,
    Edit_2014-02-13_1.jpg

    :confused:
  • tinukedatinukeda Member Posts: 499 Arc User
    edited February 2014
    Clear your browser cache and reload the page (CTRL+SHFT+R).
    Give that a try and see how it does
  • ellodrithellodrith Member, NW M9 Playtest Posts: 97 Arc User
    edited February 2014
    tinukeda wrote: »
    Clear your browser cache and reload the page (CTRL+SHFT+R).
    Give that a try and see how it does

    Seeing the same thing after clearing and reloading, also tried stopping / starting chrome, same errors.

    cheers
    Ellodrith
  • tinukedatinukeda Member Posts: 499 Arc User
    edited February 2014
    Well that's not good.
    No problems for me, using Firefox; have you tried a different browser?
  • imsmithyimsmithy Member Posts: 1,378 Arc User
    edited February 2014
    Its working ok for me , I just checked the ad exchange and its currently listed at 371/1 also SCA is loading fine too .
    Edit - I'm using Chrome.
  • kirkcaldykirkcaldy Member Posts: 166 Arc User
    edited February 2014
    ellodrith wrote: »
    Seeing the same thing after clearing and reloading, also tried stopping / starting chrome, same errors.

    cheers
    Ellodrith

    Yes, same here too.
    Strange how I can access everything else in Gateway n/p.
    Its only SCA that's mucked up.

    :confused:
  • panderuspanderus Member, NW_CrypticDev, Cryptic Developer Posts: 1,007 Cryptic Developer
    edited February 2014
    UPDATE 2/13 11:45am: We have found the issue and applies a hotpatch. Please let let us know if you are still experiencing the issue after clearing your browser cache.

    PREVIOUSLY: We are currently investigating why some characters are affected. We may be able to deploy a hotpatch to address this without taking down the shard.
  • kirkcaldykirkcaldy Member Posts: 166 Arc User
    edited February 2014
    panderus wrote: »
    We are currently investigating why some characters are affected. We may be able to deploy a hotpatch to address this without taking down the shard.

    :cool:
    Look forward to getting back in again. :)
  • kirkcaldykirkcaldy Member Posts: 166 Arc User
    edited February 2014
    panderus wrote: »
    UPDATE 2/13 11:45am: We have found the issue and applies a hotpatch. Please let let us know if you are still experiencing the issue after clearing your browser cache.

    PREVIOUSLY: We are currently investigating why some characters are affected. We may be able to deploy a hotpatch to address this without taking down the shard.


    Ok cool, I am able to get into SCA now. :cool:
    Thanks.


    :)
  • ellodrithellodrith Member, NW M9 Playtest Posts: 97 Arc User
    edited February 2014
    panderus wrote: »
    UPDATE 2/13 11:45am: We have found the issue and applies a hotpatch. Please let let us know if you are still experiencing the issue after clearing your browser cache.

    PREVIOUSLY: We are currently investigating why some characters are affected. We may be able to deploy a hotpatch to address this without taking down the shard.

    Working like a dream, thanks for the quick work guys, its much appreciated.

    cheers
    Ellodrith
  • melodywhrmelodywhr Member Posts: 4,220 Arc User
    edited February 2014
    yup! cleared the cache and it works now. thanks!!
  • hooli78hooli78 Member Posts: 80 Arc User
    edited February 2014
    The only thing broken about the gateway for me is that Zen is still too weak. Non joke answer though, Traders are probably overwhelming the servers.
  • bunta126bunta126 Member, Neverwinter Beta Users Posts: 7 Arc User
    edited February 2014
    Cleared my cache, cookies and everything but problem is still occurring for me.
    Used option to clear browsing data to the beginning of time with empty the cache and delete cookies options selected.

    Still getting the DataTables error every time I click on a profession and the professions list is all messed up.
    Clicking on SCA takes me back to a "Page Not Found" error screen.

    This is using Chrome.
  • syranaisyranai Member Posts: 3 Arc User
    edited February 2014
    I had those two problems in Firefox as well. Also the fonts and progress bars in the professions were wrong. Now after clearing the cache everything works as it should again.
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