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What is the Arc Client?
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Cant launch the game

detihoronatkonyadetihoronatkonya Member Posts: 14 Arc User
edited October 2013 in Bug Reports (PC)
Patched 51.0 mb/103 mb. I and my friend similar problems. Where can I download the patch directly?
Post edited by detihoronatkonya on

Comments

  • aestralinaaestralina Member Posts: 9 Arc User
    edited October 2013
    Following today's patch, I can't log in. After a few tries, I uninstalled and tried to reinstall. Game said it needed ARC. Why? I only play one Perfect World game and I see no need for an extra login screen.

    Anyway, installed that and reinstalled Neverwinter and I still can't log in.

    Does the patch need a patch?
  • mittensofdoommittensofdoom Member, NW M9 Playtest Posts: 247 Arc User
    edited October 2013
    Mine stalls at the Cryptic loading screen and goes unresponsive
  • sominatorsominator Member Posts: 0 Arc User
    edited October 2013
    Hey all, please be in contact with Technical Support at http://techsupport.perfectworld.com/. Thank you!
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
  • xhiragaxsaitoxxhiragaxsaitox Member Posts: 1 Arc User
    edited October 2013
    The server in online??
  • mittensofdoommittensofdoom Member, NW M9 Playtest Posts: 247 Arc User
    edited October 2013
    Thanks, I get a message pop up about something to do with the on demand patching being unable to connect so I unchecked the box and installing everything atm to see if that fixes it.. might take a while Oo

    If that doesnt work I will try tech support and if it does work I will let you know!
  • detihoronatkonyadetihoronatkonya Member Posts: 14 Arc User
    edited October 2013
    sominator wrote: »
    Hey all, please be in contact with Technical Support at http://techsupport.perfectworld.com/. Thank you!

    Technical support is silent! No download a few megabytes, I've tried everything, including reinstalling the client. Why is no download speed? Gigabytes with torrents downloaded in a few seconds.
  • zibraliszibralis Member, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited October 2013
    C'mon, I want to play but can't connect to account server!
  • erikiki1erikiki1 Member, NW M9 Playtest Posts: 144 Arc User
    edited October 2013
    Tech support is useless right now, I can't finish the patch or enter the game.
  • netrunnnnrnetrunnnnr Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 13 Arc User
    edited October 2013
    yeah I missed the whole first day of the event due to the fact that it wont patch completely
  • saerraelsaerrael Member, Neverwinter Beta Users Posts: 0 Arc User
    edited October 2013
    Hm, I have this problem, too. I don't run Arc, is it now mandatory?
  • blaackwolfeblaackwolfe Member Posts: 12 Arc User
    edited October 2013
    I always have had this problem after each patch (game gets hung up on Cryptic screen.)

    My solution, which works 100% of the time (for me at least) is when I load up the game on patch day,
    I turn off the "fast load" option.
    I then patch the game.
    When it is done patching and the button to play the game is active. I shut down the launcher and restart my pc.
    When its back on, I relaunch and enjoy (when I was playing) this game.

    It sounds stupid but it works. I also can have it force a safe mode launch and get the same thing, but that screws up the display settings I have to remember what I had set up each time I do that.

    Enjoy
  • saerraelsaerrael Member, Neverwinter Beta Users Posts: 0 Arc User
    edited October 2013
    I did get in (thought I'd mention) and the DL went smoother when it finally tackled the 103mb hurdle.

    Edit: I do DC a lot, though *frowns*
  • chewnoodlechewnoodle Member Posts: 0 Arc User
    edited October 2013
    Been having the problem since the patch, tried everything.
  • chewnoodlechewnoodle Member Posts: 0 Arc User
    edited October 2013
    Update
    I woke up today and reset my router. It worked fine now.
  • raysonlwsraysonlws Member, Neverwinter Beta Users Posts: 5 Arc User
    edited October 2013
    The server seems like overload right now, I also stuck at launcher, however using gateway does able to login, therefore nothing is wrong with my account.
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