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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Missing AD's from bid of auction house

poipoi4poipoi4 Member Posts: 7 Arc User
edited October 2013 in Bug Reports (PC)
Hi all,

Just wanna share this bug that Neverwinter GMS should look into it.

I've went to the auction house, wanting to purchase 4 coalescent wards. I found 4 cheap ones which was around 106k buyout and 100k starting bid.

And as we all know, double clicking on the item on AH simply means buying out. TO my dismay, it wasn't
I bidded on all 4 items, and as i was afraid people would get it, i proceeded to buyout on it.

SURPRISINGLY, My AD's that went to the bid did not refund to me. I'm very disappointed with this.

Anyone of you have encountered with such issues? Kindly advice me what should i do as i have sent ticket already.

Angry player here.
Post edited by poipoi4 on

Comments

  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited September 2013
    That sounds very strange.

    Make sure you send in a support ticket. I can't promise they can do anything but perhaps they can look into the matter.

    In the mean time I'll move this to the Bug Reports Secton of the Forums. Sorry for the inconvenience.
  • nwntalonnwntalon Member Posts: 49 Arc User
    edited September 2013
    I know this may sound like a stupid question, but did you check your in game mail for the refund?
    Kildrak Gemviper - 60 GF
    Void Reaper - 60 CW
    Eliza Trickfoot - 60 TR
    Scarlet Maiden - 60 DC
    Timmy Orc-Bane - 60 GWF
    Ranger Jo - 20 HR
  • poipoi4poipoi4 Member Posts: 7 Arc User
    edited September 2013
    I submitted ticket already. Went to ask guildies and they say no reply at all even if ticket was submitted.

    And nwntalon OFC i did checked on mail, it should appear 2 mail; 1 refunded AD and the ward that i purchase. But, only ward appear on the mail. Don't know what to do now zz
  • cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited September 2013
    Our devs are aware and are taking a look at this now. Thanks for reporting it. In the meantime, please await a response from our Support Team regarding your missing AD.
  • poipoi4poipoi4 Member Posts: 7 Arc User
    edited September 2013
    Pin i hope the game devs can look into this. And give your players their refund of it. Thanks.

    Looking forward to a reply.
  • parp12parp12 Member Posts: 642 Arc User
    edited September 2013
    poipoi4 wrote: »
    And as we all know, double clicking on the item on AH simply means buying out.
    In my experience if you did a bid previously it will do a bid, and if you did a buyout previously it'll do a buyout.
  • poipoi4poipoi4 Member Posts: 7 Arc User
    edited September 2013
    parp12 wrote: »
    In my experience if you did a bid previously it will do a bid, and if you did a buyout previously it'll do a buyout.

    Nope mate i didn't bid it previously, it was a starting bid for that..
  • poipoi4poipoi4 Member Posts: 7 Arc User
    edited September 2013
    any updates yet pin? How long do I have to wait?
  • syka08syka08 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited September 2013
    poipoi4 wrote: »
    I submitted ticket already. Went to ask guildies and they say no reply at all even if ticket was submitted.

    And nwntalon OFC i did checked on mail, it should appear 2 mail; 1 refunded AD and the ward that i purchase. But, only ward appear on the mail. Don't know what to do now zz

    Just sayin': Every ticket I've submitted, I've gotten a response to (typically in the email address that I use to log-in.) It can take over a week sometimes, but yeah, you do get responses.

    But I've seen at least one other bug report on double clicking as of late (one with the vault of piety granting a party popper rather than the final 7-day chest the player wanted.) I don't really use the double click option. That's what the buttons are for =/.

    Either way, that bites man.
    contents to be decided
  • poipoi4poipoi4 Member Posts: 7 Arc User
    edited October 2013
    5 days since the support asked about the timing that i've bid for it and no reply yet..
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