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Could not rename file that could not be overwritten (dbghelp.dll): Access is denied.
dahnvyn
Member Posts: 4 Arc User
Hey guys, launcher is crashing for me tonight. I just started it up, it downloaded a new launcher version, and then immediately crashed. Now, every time I try to start it up, it goes right to the crash window. Searching for this has not brought up anything recent.
I've already updated all drivers and installed all Windows updates, and restarted my system. Any other ideas?
PS- I tried access the errortracker link provided, and I'm getting "The connection has timed out".
Win7 64-bit
ErrorTracker ID: 25996035
http://errortracker.crypticstudios.com/detail?id=25996035
File: c:\src\libs\utilitieslib\utils\error.c
Line: 372
Expression: 0
Error Message: Could not rename file that could not be overwritten (dbghelp.dll): Access is denied.
0 cef_cryptic_override (346b054,2800,0,0)
Line: --- (0)
Module: Neverwinter.exe
1 cef_cryptic_override (60ae44,4d2e9c9,1,65ef28)
Line: --- (0)
Module: Neverwinter.exe
2 cef_cryptic_override (4d6311c,0,346da10,346da14)
Line: --- (0)
Module: Neverwinter.exe
3 cef_cryptic_override (4d6311c,346da10,346da14,7efde000)
Line: --- (0)
Module: Neverwinter.exe
4 cef_cryptic_override (4d6311c,346da10,346da14,7efde000)
Line: --- (0)
Module: Neverwinter.exe
5 cef_cryptic_override (60dd88,60dc50,4df30a9,346fb70)
Line: --- (0)
Module: Neverwinter.exe
6 cef_cryptic_override (60dc50,ca,46794bb0,fffffffff194c30b)
Line: --- (0)
Module: Neverwinter.exe
7 cef_cryptic_override (220000,0,3492f53,1)
Line: --- (0)
Module: Neverwinter.exe
8 cef_cryptic_override (346fc3c,74dc336a,7efde000,346fc7c)
Line: --- (0)
Module: Neverwinter.exe
9 cef_cryptic_override (7efde000,346fc7c,77099f72,7efde000)
Line: --- (0)
Module: Neverwinter.exe
10 BaseThreadInitThunk (7efde000,74546538,0,0)
Line: --- (0)
Module: kernel32.dll
11 RtlInitializeExceptionChain (4ab050,7efde000,0,0)
Line: --- (0)
Module: ntdll.dll
12 RtlInitializeExceptionChain (4ab050,7efde000,0,0)
Line: --- (0)
Module: ntdll.dll
Extra Info:
CPU: 3292 Mhz (4/4 cores) / RAM: 16361 MBs (13637 free) / Video Card: NVIDIA GeForce GTX 550 Ti / Driver Ver: 9.18.13.2723 / OS Ver: 6.1.7601 / VidMem: 1024 MBs / D3D11: Unknown
Acceptable video card driver
Heap is NOT corrupted
No windows SYSTEM error code found.
Assertion failed
Program:
\Games\Cryptic Studios\Neverwinter.exe
SVN Revision: CL_2013_09_25_09_40
Time: Thu Sep 26 12:13:41 AM
Process ID: 5392There is no callstack information (NULL Callstack)
I've already updated all drivers and installed all Windows updates, and restarted my system. Any other ideas?
PS- I tried access the errortracker link provided, and I'm getting "The connection has timed out".
Win7 64-bit
ErrorTracker ID: 25996035
http://errortracker.crypticstudios.com/detail?id=25996035
File: c:\src\libs\utilitieslib\utils\error.c
Line: 372
Expression: 0
Error Message: Could not rename file that could not be overwritten (dbghelp.dll): Access is denied.
0 cef_cryptic_override (346b054,2800,0,0)
Line: --- (0)
Module: Neverwinter.exe
1 cef_cryptic_override (60ae44,4d2e9c9,1,65ef28)
Line: --- (0)
Module: Neverwinter.exe
2 cef_cryptic_override (4d6311c,0,346da10,346da14)
Line: --- (0)
Module: Neverwinter.exe
3 cef_cryptic_override (4d6311c,346da10,346da14,7efde000)
Line: --- (0)
Module: Neverwinter.exe
4 cef_cryptic_override (4d6311c,346da10,346da14,7efde000)
Line: --- (0)
Module: Neverwinter.exe
5 cef_cryptic_override (60dd88,60dc50,4df30a9,346fb70)
Line: --- (0)
Module: Neverwinter.exe
6 cef_cryptic_override (60dc50,ca,46794bb0,fffffffff194c30b)
Line: --- (0)
Module: Neverwinter.exe
7 cef_cryptic_override (220000,0,3492f53,1)
Line: --- (0)
Module: Neverwinter.exe
8 cef_cryptic_override (346fc3c,74dc336a,7efde000,346fc7c)
Line: --- (0)
Module: Neverwinter.exe
9 cef_cryptic_override (7efde000,346fc7c,77099f72,7efde000)
Line: --- (0)
Module: Neverwinter.exe
10 BaseThreadInitThunk (7efde000,74546538,0,0)
Line: --- (0)
Module: kernel32.dll
11 RtlInitializeExceptionChain (4ab050,7efde000,0,0)
Line: --- (0)
Module: ntdll.dll
12 RtlInitializeExceptionChain (4ab050,7efde000,0,0)
Line: --- (0)
Module: ntdll.dll
Extra Info:
CPU: 3292 Mhz (4/4 cores) / RAM: 16361 MBs (13637 free) / Video Card: NVIDIA GeForce GTX 550 Ti / Driver Ver: 9.18.13.2723 / OS Ver: 6.1.7601 / VidMem: 1024 MBs / D3D11: Unknown
Acceptable video card driver
Heap is NOT corrupted
No windows SYSTEM error code found.
Assertion failed
Program:
\Games\Cryptic Studios\Neverwinter.exeSVN Revision: CL_2013_09_25_09_40
Time: Thu Sep 26 12:13:41 AM
Process ID: 5392There is no callstack information (NULL Callstack)
Post edited by dahnvyn on
0
Comments
I've been using the App Launcher v3 in Windows 7 to launch the game, I have since it came out. I tried launching it directly from the install folder, and I was able to get in. I tried updating the App Launcher, and the game still crashes. So, I at least have a work around, but something in the launcher update broke what I had been using.