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"False" promotions mail.
vashwix
Member, Neverwinter Beta Users Posts: 22 Arc User
Hi all,
I (and a pair of friends, same thing) have some problem with neverwinter's promotions.
Time ago i got a mail from perfect world, saying that all user who confirm their mail address could have win a prize of 100 zen.
I've follow the procedure, i have confirm my mail with the code given on the site, all correct.
But i NEVER had those 100 zen.
Then, a pair of weeks ago i got another mail from PW.
This time was a promotion for all italian user. Changing the game language in italian, and logging before a certain day will ensure a bonus prize with some items inside.
I've done that and, same as above, i never had any prize.
Is a bit annoying.... I've done all and i haven't got nothing.
:mad:
I (and a pair of friends, same thing) have some problem with neverwinter's promotions.
Time ago i got a mail from perfect world, saying that all user who confirm their mail address could have win a prize of 100 zen.
I've follow the procedure, i have confirm my mail with the code given on the site, all correct.
But i NEVER had those 100 zen.
Then, a pair of weeks ago i got another mail from PW.
This time was a promotion for all italian user. Changing the game language in italian, and logging before a certain day will ensure a bonus prize with some items inside.
I've done that and, same as above, i never had any prize.
Is a bit annoying.... I've done all and i haven't got nothing.
:mad:
Post edited by vashwix on
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Comments
What Class Are You?
I'm not born today, those mail were from perfect world addres (email@email.perfectworld.com), and i was sended to main site, is not phishing.
The second promotion doesn't even ask for any mail/nick/password, but only to log into the game after setting it in italian (without any link / url)
I said "false" promotions in the title to tell how something don't work on perfect world promotion system, i don't mean "false" in that way (sorry my translation, i'm not english).
I've change the thread title, to avoind misunderstandings.
Email@email.perfectworld.com? Yeah thats not Perfectworlds email nor their domain that they use for their emails. The domain is simply @perfectworld.com. Sorry bud you dun got scammed.
Don't be silly, is the same mail i've got when i register here. :V
I would email support@perfectworld.com with your problems. I would also run a deep clean of your computer. Meaning more then 1 antivirus/malware scanner and a boot time scan too. Probably got a keylogger or a trojan installed.
The mail was the same of the registration, i run antivirus, firewalls etc, i've no trojan in my pc (formatted recently btw), and nobody steals my account, even if the first of those mails was more than 1 months ago.
I don't want to waste my time uploading here the screenshot of those mail to demonstrate you that is not a scam, so belive me or just quit this threat, thanks.
EDIT: another thing... emails was in italian. In all my years of internet user i've NEVER seen scam mails writed in a perfect italian. They all are in english or translated with google.
Here you are right, my intention was to ask other players if someone had the same issue rather than debate on phishing problems, but the thread goes in the wrong direction.
I am afraid that is not an Official Perfect World or Cryptic Studios e-mail address.
Official e-mails for Neverwinter would be from @perfectworld.com or @crypticstudios.com.
@email.perfectowolrd.com is likely a phishing attempt.
This webpage will contain some useful information on how to secure/re-secure your account. Also you may wish to contact support to make them aware of your situation.
I am afraid the forums can be of no further help so I am going to lock this thread. If you have any further questions don't hesitate to contact the Community Moderators and/or the Community Managers which are listed in the Forum Rules.