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Got kicked/Log in:Too many attempts

pigface75pigface75 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
edited July 2013 in Bug Reports (PC)
I got kicked from Dragon Shard and then it said Log in: Too many attemps. What's up?
Post edited by pigface75 on

Comments

  • pigface75pigface75 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
    edited July 2013
    Too many attempts Please try again later. What is going on here!?!
  • pigface75pigface75 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
    edited July 2013
    Hello? Anybody still there at PW? 6 hours now and I still cant log in. I've talked to sevrel different people and they have the same problem. If your not too busy over there could you give me a few minutes to help me log in? :mad:
  • pigface75pigface75 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
    edited July 2013
    I got kicked right after a PvP match. Then when I went to go log back in it told me "Too many attempts, try again later". I have two friends that tried logging in for the first time today and they ended up with the same thing.
    Does PW even read these posts? Because I posted 3 already. Let me know what's going on and how this can be fixed
  • johnygwapojohnygwapo Member Posts: 442 Arc User
    edited July 2013
    i dont think they are reading your post :P
  • silvernitesilvernite Member Posts: 107 Bounty Hunter
    edited July 2013
    Well, considering the time, they may not be there.
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited July 2013
    They most certainly do but bug reports aren't exactly a means to get customer support and responses aren't always pertinent if they come at all.

    I don't know what exactly could cause your situation so I am afraid I do not have an answer for your blight but I will make sure to let the powers that be know of this and see if they have any answers. Unfortunately, though, I will not be able to contact anybody until they get into the office in the morning.

    In the mean time, if you wish, you may file a Support Ticket and they will get back to you as soon as they can however I am afraid that support's response time is a bit longer than nine hours due to the large amounts of tickets they are receiving.

    I am truly sorry I can't be of more assistance at this time. :(
    -Ambisinisterr, Volunteer Moderator
  • pigface75pigface75 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
    edited July 2013
    Well I guess I'll just have to wait until they get in and check out the situation. Thank you for your response and getting the word down the line for me.
  • raouldukedrgonzoraouldukedrgonzo Member Posts: 20 Arc User
    edited July 2013
    Same thing going on here, started Saturday morning, sent 2 tickets, and nothing. Any help on this would be great, Thanks!
  • sashtalesashtale Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited July 2013
    I am having the same issue. Also put a ticket in and waiting on a answer. If anyone knows why this is going on it would help out alot. Thanks.
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