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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Foundry Editing Downtime Compensation

rogu3ishrogu3ish Member Posts: 84
edited July 2013 in General Discussion (PC)
No no, I'm not asking for free stuff in a F2P game. What I do think the Foundry author community deserves, though, is some unfiltered explanation about the incident and the future of the Foundry from someone whose word carries a bit of weight.

I have one quest published so far, but I have designs for several more. Right now I'm trying to determine if I even want to bother. From what I've read (and recently experienced) the editor is frequently down for multiple days. This happens nearly weekly. Publishing breaks with some frequency. Bugs make the UI difficult to use.

Here's what I'd like to see answered, and I think it's fair compensation for the downtime experienced in the past few weeks.

- Why is a core component of the game allowed to be offline for multiple days?
- Do you have near-term plans to address the instability, or should we expect this level of availability for the foreseeable future?
- What is the plan to address the various UI issues that make the editor difficult to use?
- Are there any plans to improve the way players find Foundry quests? If so, can you share any details?
- Are there any plans to expand the toolset? If so, can you share any details?

The most common complaint I saw from Foundry authors over this most recent span of downtime was about communication. The relative lack of feedback created a perception that Cryptic lacks interest in resolving the problem. Even if you had engineers working on the problem for 48 hours straight, publicly it looked like you were 'getting around to it'.

The Foundry is a potential goldmine - new content added by the minute that costs virtually nothing in terms of design and development. Appearing to treat it with such disdain is going to damage this game over the long term.
[SIGPIC][/SIGPIC]

Felling the Forgemaster: NW-DOHCJ5VE3 (Elligible for Foundry Daily)
Fleshrend's Big Adventure: NW-DBWJJYFDK
 (Elligible for Foundry Daily)
Post edited by rogu3ish on

Comments

  • thejman300zxthejman300zx Member Posts: 3 Arc User
    edited July 2013
    I'de second that. They don't owe us anything for using foundry, but they do need to realize how important we are. I haven't even published one quest, and not because I didn't want to! I went, I learned about foundry, watched at least 2 hours of tutorials, went to go log in and practice what I'de learned, down. Next day, I decided to watch the tutorials again while I worked, as soon as I got off work, I logged in, down. No info.

    The only reason I play is for foundry. There are plenty of games that I have friends playing I could go do, but none of them have a ugc engine. However, this game doesn't either if it's only available 2-3 days a week, and buggy at that.

    Having this UGC enables cryptic/pwe to spend less time on content, because there is a limitless supply of volunteer content. But only if they have people making quality content. People who make quality content aren't going to put up with being ignored.

    I think we need most of these questions answered in order to really be able to continue.
  • xhritxhrit Member, Neverwinter Beta Users Posts: 0 Arc User
    edited July 2013
    rogu3ish wrote: »
    - Why is a core component of the game allowed to be offline for multiple days?
    - Do you have near-term plans to address the instability, or should we expect this level of availability for the foreseeable future?
    - What is the plan to address the various UI issues that make the editor difficult to use?
    - Are there any plans to improve the way players find Foundry quests? If so, can you share any details?
    - Are there any plans to expand the toolset? If so, can you share any details?


    1) Because they make money that way.
    2) Yes, as soon as they make more money.
    3) They plan to overhaul the UI, as soon as they make more money.
    4) Yes, they plan on overhauling the foundry search window, as soon as they make more money.
    5) Yes, they plan on expanding the toolset, just as soon as they make more money.

    TLDR: This is a business, not a charity. They will give us stuff as soon as we give them more money.


    'The answer to any question starting, "Why don't they-" is almost always, "Money."'
    -Robert A. Heinlein
    [SIGPIC][/SIGPIC]
    Feast of the Moon | Rising of the Dark | Shadow of the World | Everdark
  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited July 2013
    xhrit wrote: »
    1) Because they make money that way.
    2) Yes, as soon as they make more money.
    3) They plan to overhaul the UI, as soon as they make more money.
    4) Yes, they plan on overhauling the foundry search window, as soon as they make more money.
    5) Yes, they plan on expanding the toolset, just as soon as they make more money.

    TLDR: This is a business, not a charity. They will give us stuff as soon as we give them more money.


    'The answer to any question starting, "Why don't they-" is almost always, "Money."'
    -Robert A. Heinlein

    Or you know, when Module 1 comes out. They have already announced updates to the foundry system to go with Fury of the Feywild, like drag and drop editing and better search functions for finding foundry quests.
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