I tried to take advantage of the 15% bonus zen promo by buying a card from a
www.ultimategamecard.com reseller. So far so good, even though the process isnt the most user friendly in the first place.
Now I have a code. With the most convoluted and useless instructions ever. Going through the step by step process just leads me back to perfectworld.com at which point I have no idea what to do. Its fairly obvious how to purshase zen from there, but redeeming a card? I just dont see where to go! Its my first time buying Zen and I'd like a little help. How do I redeem it?
And while we're at it, thanks for the bonus Zen, but if your income stream depends on people buying these things - make an effort to make it easy and intuitive. Might pay off...
Comments
And its clearly easier if you just buy it from here. The game card bonus promo is obviously complicating things a bit.
^This. If your amounts don't match up you have to do it one part at a time. For example I had a $25 card. So I had to do a $20 and then a $5 to get it all.
Thanks... waiting on the activation code now. (...) Because obviously, the system must be under heavy load at 8am on Sunday, explaining why sending an email instantly is difficult
You are welcome. I have never used an ultimate game card so I have no idea how long that will take.
Thanks for the tip, I got the email and am trying to do just that (GAWD this thing is frustrating), but it wont work. I had a 15$ card - the first 10$ went through, but when I try to go for the other 5$ separately, it says "this card has already been redeemed" ....
The user interface during the process is confusing too, making it sound like youre making a new and separate purchase when you try to redeem your card.
EDIT: Just emailed support about claiming the balance. Crazy...
Andd I have my balance, sorta. The 15% bonus didnt even get applied the other 5$
Despite it feeling like dealing with a Chinese gold seller, I guess it worked out mostly okay in the end.