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Neverwinter has big issues under the Windows 8.1 update preview.

reavethejustreavethejust Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User
edited July 2013 in Bug Reports (PC)
I'm not sure if this is the correct forum to post this in. If it isn't I hope someone official sees this and directs me to the proper place to report this.

The preview for Windows 8.1 was released yesterday. Neverwinter has several problems running after applying this update to Windows 8 Pro X64.

To get into those issues I first have to talk about a problem Neverwinter has under regular Windows 8: Display scaling. Neverwinter has a problem running if a user is running with increased display scaling (I have mine set at 150%). In order for the game to run both the launcher exe. and the game's other exe. have to have the 'don't scale with display scaling' option enabled under compatibility. Even this fix is buggy, however, and sometimes required repeatedly enabling/disabling it to get it to function.

Under the Windows 8.1 update this setting does not work properly for the Neverwinter launcher. Instead it causes the launcher to be mangled, off center within it's window, and to have parts of it blank/white.

In addition to this, if one binds the Neverwinter launcher exe to the taskbar under Win 8.1 the game will not launch from that shortcut. It will only launch directly from the exe or a desktop shortcut.

IF you manage to get past all of that and into the game, Neverwinter unfortunately runs horribly under the Windows 8.1 update, with constant hitching and freezing (and this is with all drivers freshly updated, including a clean install of the Nvidia driver released for Win 8.1).

I hope this stuff can get worked out quickly, as I like the Windows 8.1 update and want to be able to play Neverwinter!
Post edited by reavethejust on

Comments

  • skjutepigskjutepig Member, Neverwinter Beta Users Posts: 3 Arc User
    edited June 2013
    its a preview, so its a 3 month wait for better drivers and final release, changes might be made for final so support be limited.
  • garwicketgarwicket Member Posts: 6 Arc User
    edited July 2013
    8.1 preview definitely doesn't play nice with Neverwinter.
    I haven't done anything with scaling, either.
    Tried it both from the launcher and from the game client exe file, can't get in at all. Surprised you got to a play window.
  • garwicketgarwicket Member Posts: 6 Arc User
    edited July 2013
    garwicket wrote: »
    8.1 preview definitely doesn't play nice with Neverwinter.
    I haven't done anything with scaling, either.
    Tried it both from the launcher and from the game client exe file, can't get in at all. Surprised you got to a play window.

    If it helps any, I get lines ending in

    GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()

    filling up my crash log.
  • garwicketgarwicket Member Posts: 6 Arc User
    edited July 2013
    Uninstalled and re-installed the game. Works now. :)

    (Note: before uninstalling, copy any screenshots you want to save out of the directory, because full uninstall deletes everything in there.)
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