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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

[Refresh Rate Issues] Can't make 120hz Stick!

jestwahjestwah Member Posts: 6 Arc User
edited December 2013 in Bug Reports (PC)
Hello there, I have a 120hz monitor. The option to select 120hz is present ingame, however it reverts to 60hz whenever I close the options menu.

Also the vertical sync is not running with triple buffering, meaning that when your fps dips below 60 it goes straight down to 30.

Please fix vertical sync / add a triple buffering option.

More importantly for me fix 120hz to work correctly please!
Post edited by jestwah on

Comments

  • purpleorbespurpleorbes Member, Neverwinter Beta Users, Neverwinter Hero Users, Silverstars, Neverwinter Knight of the Feywild Users Posts: 186 Bounty Hunter
    edited March 2013
    How can you tell how many FPS your getting?
  • jestwahjestwah Member Posts: 6 Arc User
    edited March 2013
    Fraps.

    Im getting 60 most of the time, but the odd occasion it dips it goes straight to 30, indicating the v-sync is not taking advantage of triple buffering. I don't want to use 3rd party apps to manage v-sync, I'd like to do it ingame.

    Ideally I'd like to play with v-sync off @ 120hz, unfortunately 120hz isn't working right now (despite being selectable)
  • kurshumovkurshumov Member, Neverwinter Beta Users Posts: 5 Arc User
    edited March 2013
    I have the same problem I have a 120hz monitor and the refresh rate just won't stick and for fps you can write /showfps 1 and it will show in the up right corner. And yes the game won't go above 60 fps no matter what.
  • cosmiqueonecosmiqueone Member Posts: 30
    edited April 2013
    This issue still exists, is there a fix planed for this problem or does anyone know any work around?
    "Note to self, when magic fails attempt science".
  • tamothtamoth Member Posts: 0 Arc User
    edited April 2013
    I had this problem also during beta, and it doesnt seem to work now when trying to change it. Any Word on a fix yet?
  • dsa135678dsa135678 Member, Neverwinter Beta Users Posts: 2 Arc User
    edited April 2013
    Use Fraps, is the best FPS counter.
  • futuretefuturete Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 7 Arc User
    edited April 2013
    Bump! You need fix it. 120Hz Doesn't work!
  • mightynandui1mightynandui1 Member Posts: 2 Arc User
    edited May 2013
    Bump! This issue is still happening. As soon as OK or Apply is pressed the game reverts to 60hz.
  • svajsvaj Member Posts: 1 Arc User
    edited May 2013
    Same problem here. 120hz wont stay on!
  • p1xel8tedp1xel8ted Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited May 2013
    Replied in another post - Go to Video Options > Scroll down to "Troubleshooting" > Turn off the frame rate limiter.

    Mine still says "60hz", but I get anywhere from 50fps - 200fps depending on where I am and whats going on. Used /showfps 1 to verify.
  • fleurescentfleurescent Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    The same problem
    120 reset to 60 after closing options menu
  • wiickedxgenetiixwiickedxgenetiix Member Posts: 1 Arc User
    edited May 2013
    I have the same problem. BUMP!
  • aramiaaramia Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited May 2013
    I also have this problem. Hope it's fixed soonish.
  • niv12333niv12333 Member Posts: 1 Arc User
    edited May 2013
    Same here. Fix this HAMSTER.

    It jumps back to 60hz at once after you pick 120hz and press apply.
    Annoying as hell.
  • kaaroxkaaroxkaaroxkaarox Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    Bump
    extra words because bump
  • cosmiqueonecosmiqueone Member Posts: 30
    edited May 2013
    Yup still happening.
    "Note to self, when magic fails attempt science".
  • siloquezsiloquez Member Posts: 2 Arc User
    edited May 2013
    plz fix. =)=)=) )=
  • mehailzzmehailzz Member, Neverwinter Beta Users Posts: 2 Arc User
    edited May 2013
    Same here.

    But guys, they will never fix this issue. This issue exists also in their other game, Star Trek: Online.

    And they still haven't fixed it there...

    Fact of the matter is, Cryptic ain't too good patching at all;[
  • teffaneuteffaneu Member Posts: 1 Arc User
    edited May 2013
    Regardless of what they do else where this still needs sorting. People complain about the FPS etc but its not just about that - there is a distinct difference between playing on 60hz and 120hz in the smoothness over all regardless of your fps being above 60.

    Please fix this! :<
  • wdpir32k3wdpir32k3 Member Posts: 4 Arc User
    edited May 2013
    Bump I have the same problem
  • mrbobbo44mrbobbo44 Member, Neverwinter Beta Users Posts: 1 Arc User
    edited May 2013
    Go to X:/Cryptic Studios/Neverwinter/Live/Localdate and open gameprefs.pref with notepad. Change "GfxSettings.MaxFPS" to 120 if that's what you're shooting for. Also, change "GfxSettings.RefreshRate" to 120 or whatever the refresh rate of your monitor is.

    When you click the option to have a preset graphics settings, I think it resets the MaxFPS setting. So make sure and do custom graphics settings and make sure max fps towards the bottom under troubleshooting is set either to off or 120 fps.
  • ruckingfetardoruckingfetardo Member Posts: 1 Arc User
    edited May 2013
    mrbobbo44 wrote: »
    Go to X:/Cryptic Studios/Neverwinter/Live/Localdate and open gameprefs.pref with notepad. Change "GfxSettings.MaxFPS" to 120 if that's what you're shooting for. Also, change "GfxSettings.RefreshRate" to 120 or whatever the refresh rate of your monitor is.

    When you click the option to have a preset graphics settings, I think it resets the MaxFPS setting. So make sure and do custom graphics settings and make sure max fps towards the bottom under troubleshooting is set either to off or 120 fps.

    I as well thought this should work and did this even before finding this thread.

    It did work, HOWEVER if you change your resolution or fullscreen/windowed fullscreen settings it changes your GfxSettings.MaxFPS back to 60 in gameprefs.pref.

    So change your settings manually in the file as described above, and then do not change any other graphical settings and you will get 120hz/fps, or the max settings that your video card can achieve
  • dryspelldryspell Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited June 2013
    this is still an issue and i believe its tied in with the fullscreen bug and dx11 mode
  • laserducklaserduck Member Posts: 44 Cryptic Developer
    edited December 2013
    dryspell wrote: »
    this is still an issue and i believe its tied in with the fullscreen bug and dx11 mode

    We'll look into it. Sorry for the delay.

    Rob
  • bajornorbertbajornorbert Member, NW M9 Playtest Posts: 272 Arc User
    edited December 2013
    For those of you who can't get more than 60 FPS: There is an option in the troubleshooting section of the advanced video settings where you can set the max fps the game runs on, by default the game is limited to 60 fps, but you can turn the fps limit off or raise it, w/o editing config files.
  • deknodekno Member Posts: 181 Bounty Hunter
    edited December 2013
    run the game windowed fullscreen? geez man, use your head.
  • bajornorbertbajornorbert Member, NW M9 Playtest Posts: 272 Arc User
    edited December 2013
    A lot of ppls are running the game in windowed fullscreen, the only diff is that most ppl don't know about it. The moment you Alt+Tab out of the game, it sets itself to windowed fullscreen, if you were in fullscreen previously. For a time i kept setting it back to fullscreen, but then i just got bored of it and didn't care. So basically almost everyone who uses gateway while playing or uses voicecom, is playing the game in windowed fullscreen, only exception are ppl who play it in windowed mode from the start.
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