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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Unable to authenticate

tezerealtezereal Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 4 Arc User
edited June 2013 in Bug Reports (PC)
Keeps giving me this error when I try to log in from the launcher. No idea whats going on I just want to play! Please help!

Comments

  • solari666solari666 Member, Neverwinter Beta Users Posts: 20 Arc User
    edited June 2013
    Yeah dude, i'm have the same problem here.

    Unable to authenticate...

    : /
  • xelciahxelciah Member Posts: 3 Arc User
    edited June 2013
    Same here, came to check if anybody else was having this problem.
  • vinagre3vinagre3 Member Posts: 1 Arc User
    edited June 2013
    Me too, same problem
  • kylewlkylewl Member Posts: 0 Arc User
    edited June 2013
    Same problem, and it was working last night
  • tezerealtezereal Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 4 Arc User
    edited June 2013
    Sweet, so it isn't just me. I was worried I got hacked or something =(
  • noblahblemonoblahblemo Member Posts: 1 Arc User
    edited June 2013
    Same here.
    Suggestions?
  • joshuacrimejoshuacrime Member Posts: 1 Arc User
    edited June 2013
    Same here.
  • xxkingspazxxxxkingspazxx Member Posts: 1 Arc User
    edited June 2013
    yes same here - how do we fix this problem?
  • coolguy2162000coolguy2162000 Member, Neverwinter Beta Users Posts: 1
    edited June 2013
    Same here IDK why
  • threasthedruidthreasthedruid Member Posts: 1 Arc User
    edited June 2013
    Yep me too.
  • notabricklayernotabricklayer Member, Neverwinter Beta Users Posts: 4 Arc User
    edited June 2013
    Ditto. Actually had it running, but when I closed it, it patched, and now can't authenticate.
  • innykininnykin Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited June 2013
    Same problem.
  • leskinzowoileskinzowoi Member Posts: 1 Arc User
    edited June 2013
    tezereal wrote: »
    Keeps giving me this error when I try to log in from the launcher. No idea whats going on I just want to play! Please help!

    I have the same exact problem. It has been going on for hours and they have yet to do anything about it. It is becoming extremely aggravating that we have yet to get a response as to why or if they are even aware of the issue. Stop slackin'.
  • nightkind75nightkind75 Member, Neverwinter Beta Users Posts: 4 Arc User
    edited June 2013
    I just got the same, so much for a few minutes of me time :mad:
  • akselkiakselki Member Posts: 1 Arc User
    edited June 2013
    ... Same as i wanted to invite someone new to the game
  • johnnybravo71497johnnybravo71497 Member Posts: 1 Arc User
    edited June 2013
    same here - also happening with Star Trek Online Launcher - I would suggest their login server has thrown a wobbly...
    What do you think, Rubber Ducky?'

    'Quack, quack.'

    'My thoughts exactly!'
  • bigfatbadgerbigfatbadger Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 1 Arc User
    edited June 2013
    Same error, unable to authenticate
  • rdminerrdminer Member, Neverwinter Beta Users Posts: 3 Arc User
    edited June 2013
    Maybe something happened to the login server]



    Edit: Never mind, it back online
  • trogthestrongtrogthestrong Member Posts: 11 Arc User
    edited June 2013
    Well I'm relieved I'm not the only one that can't log in. Thought I was the target of a vicious hack. Hope they figure out the problem soon.
  • ladytricksladytricks Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 2 Arc User
    edited June 2013
    Same here, was playing on one character fine, tried to change characters and then it timed out from not being able to connect to the account servers. Logged out completely and went back to launcher and got the lovely "unable to authenticate." I even changed my password in the hopes that that would help but no luck.

    Ok and now it just let me log in but not with the new password but rather my old password.....
  • nightkind75nightkind75 Member, Neverwinter Beta Users Posts: 4 Arc User
    edited June 2013
    And it's back up
  • solari666solari666 Member, Neverwinter Beta Users Posts: 20 Arc User
    edited June 2013
    Soon they gonna put the server down to fix this bug.
  • trogthestrongtrogthestrong Member Posts: 11 Arc User
    edited June 2013
    It seems to be working now.
  • peacefrog555peacefrog555 Member Posts: 1 Arc User
    edited June 2013
    Yep appears to be working now :) gl all
  • tezerealtezereal Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 4 Arc User
    edited June 2013
    Now that's a quick response, thank you PWE!
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