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Flagged as a spammer after one sentence....

akaoishakaoish Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 2 Arc User
edited June 2013 in General Discussion (PC)
Dear DEVS/GMS/PWE,

I logged in this morning 7am, GMT+1. Wrote 1 sentence about LF good guild etc..

A second after i got a yellow messages: "You have been flagged as a spammer...."

HOW THE **** is the possible?

I write to GM, but as USUAL! I never hear a thing from you guys... its **** really really bad... You really gotta fix this GM support system!!!
Post edited by akaoish on

Comments

  • xrel1xxrel1x Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 32
    edited June 2013
    You get "chat ban" points for being reported, and for going on peoples ignore lists. your one sentence was the final point.
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited June 2013
    This is due to how the automatic chat ban system works.

    If a player feels you are spamming they right click your name and select "Report Spam."
    If enough people do this in a short period of time the system will automatically mark you as a spammer and place a 24 Hour mute without a GM review. Ideally this would be reviewed within 24 hours but unfortunately due to the high volumes of tickets the support staff is receiving it is taking longer than 24 hours to review the mutes.

    The best thing I can advise you to do is to avoid using Zone Chat as a trade depot and party finding system. If you want to spam those types of messages use one of the Custom Channels set up specifically for that purpose.

    In the mean time there's been far too many threads about this in a short amount of time. Thread closed for discussing disciplinary actions and being a duplicate thread.
This discussion has been closed.