I purchased the 60 dollar founders pack and received nothing in return. I opened up a ticket with PW, been waiting for 2 days and nothing has happened. Not even a reply.
I am going to contact Paypal and open a dispute with them over this poor customer service in exactly 1 day to try and get my money back, unless I get some sort reply from a PW representative over what the status is on this.
It's 60 dollars, not gonna just sit and wait for a company known for their TERRIBLE customer service to get on top of it.
I paid for a service and got nothing. That's just robbery.
Post edited by ladyblackmour on
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thaildlMember, Neverwinter Beta Users, Neverwinter Hero UsersPosts: 21Arc User
Have you gone to the founders merchant across from Sgt. Knox? There you can "Purchase" your founder rewards (they actually don't cost anything).
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namelessnoodleMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited May 2013
I have this issue as well and my ticket has been pen 2 days. Just like yours.
I have gone to the Founder's Merchant, and even gone to the post, sadly nothing.
I hope this issue is resolved soon.
Comments
Have you gone to the founders merchant across from Sgt. Knox? There you can "Purchase" your founder rewards (they actually don't cost anything).
I have gone to the Founder's Merchant, and even gone to the post, sadly nothing.
I hope this issue is resolved soon.