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Neverwinter Blue Screen of Death

oblique000oblique000 Member, Neverwinter Beta Users Posts: 0 Arc User
edited November 2013 in Bug Reports (PC)
So everytime I play Neverwinter (since the recent patch) about half an hour after I start playing my computer blue screens with the error "Kernal Data Inpage Error". It only does this when im playing Neverwinter. I looked up the error I got, and I tried the fix but it continues to happen everytime I try to play. Can anybody help me?
Post edited by oblique000 on

Comments

  • oblique000oblique000 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    bumpppppppp
  • jmasterzerojmasterzero Member Posts: 1 Arc User
    edited May 2013
    I'm having the same problem. I had two separate instances of a BSOD. I'm using an NVIDIA GeForce 8800 GTS card, all the drivers are up to date, and I don't have any other programs running that might conflict, so I'm at a loss.
  • oblique000oblique000 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    just downloaded the new patch and my game is still crashing
  • sneakypaladinsneakypaladin Member Posts: 1 Arc User
    edited May 2013
    Bumped because I have the same issue
  • lozadeekslozadeeks Member Posts: 2 Arc User
    edited May 2013
    Bump same issue, can't stay in the game for more than a few minutes now.
    Wondering if it's possibly our computers?
  • oblique000oblique000 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    Bump pls halp
  • miyahgimiyahgi Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    I am having the same problem.
    Windows 7 Home Premium
    Nvidia Geforce GTX 550 TI ver. 320.18
    
    Event Log Error:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
      <EventID>41</EventID> 
      <Version>2</Version> 
      <Level>1</Level> 
      <Task>63</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x8000000000000002</Keywords> 
      <TimeCreated SystemTime="2013-05-27T22:24:54.741609200Z" /> 
      <EventRecordID>92191</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="4" ThreadID="8" /> 
      <Channel>System</Channel> 
      <Computer>Gaming</Computer> 
      <Security UserID="S-1-5-18" /> 
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data> 
      <Data Name="BugcheckParameter1">0x0</Data> 
      <Data Name="BugcheckParameter2">0x0</Data> 
      <Data Name="BugcheckParameter3">0x0</Data> 
      <Data Name="BugcheckParameter4">0x0</Data> 
      <Data Name="SleepInProgress">false</Data> 
      <Data Name="PowerButtonTimestamp">0</Data> 
      </EventData>
      </Event>
    
  • damedulocdameduloc Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    Bumps aren't helpful.

    System specs ARE (OS/video card/driver version), output of any errors and/or dxdiag.

    Before you go ALL WILLY NILLY with long posts in regards to errors/system spec...please, for all that's green and fuzzy, wrap in
    CODE
    
    tags
  • darminiondarminion Member Posts: 35
    edited May 2013
    Well, I've just experienced the same problem. For the past couple of days the game had already been giving me system-freezing lock-ups, but a couple of minutes ago it gave me a full-blown BSoD. :/

    Forgot to note down what it said on account of kinda freaking out. Last thing I want is my hardware dying while I'm poor. :(

    System Specs:
    OS: Win7 Home Premium 64bit
    Processor: Intel Core i5-2500 @ 3.30GHz
    Graphic card: AMD Radeon HD 6800 series, most recent driver
    RAM: 8GB
    DirectX 11
    
  • darminiondarminion Member Posts: 35
    edited May 2013
    Ok, this is getting ridiculous. Since my previous post the game has given me not one, not two, but six complete system lock-ups followed by a Blue Screen of Death. The majority of them happen about 5-10 minutes after starting the game.

    Whatever you guys did with the last patch, it severely broke the game for me.
  • damedulocdameduloc Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    http://support.microsoft.com/kb/2028504#method3
    The Stop error code and the PowerButtonTimestamp are listed as zero. For example, consider the following scenarios:
    The Stop error BugcheckCode value is listed as zero. Circumstances can prevent writing the Stop error BugcheckCode information before the computer restarts or shuts down. In this case, a BugcheckCode value of zero is logged. Also, perhaps no Stop error occurred, and the shutdown resulted from a power loss. For example, on a portable computer, this could mean that the battery is removed or completely drained. Or, on a desktop computer, this could mean that the computer was unplugged, or a power outage occurred.
    The PowerButtonTimestamp is listed as zero. Circumstances can prevent writing the PowerButtonTimestamp information before the computer restarts or shuts down. In this case, a value of zero is logged. This can occur if the power button is pressed and held for at least four seconds when Windows has an operation running that prevents writing the event to disk. You might also see this scenario if the computer is “hard-locked” and therefore unresponsive to any input, and the computer has to be powered off. To determine whether the computer is unresponsive, try pressing the CAPS LOCK key to toggle the CAPS light on the keyboard.
    To check whether this scenario is occurring, press the CAPS LOCK key on the keyboard. When you do this, if the CAPS LOCK light on the keyboard does not change when you press the CAPS LOCK key, the computer may be completely unresponsive (hard hang).

    This scenario usually indicates a problem with the hardware. To help isolate the problem, check the following items:
    Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.
    Check the memory: Verify the memory by using a memory checker. Verify that each memory chip is the same speed and that it is configured correctly in the system.
    Power supply: Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently.
    Overheating: Check whether the system is overheating by examining the internal temperature of the hardware.
    Defaults: Reset the system back to the system defaults to see whether the issues occur when the system is running in its default configuration.

    If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:
    Right-click My Computer, and then click Properties.
    Click Advanced system settings.
    Click the Advanced tab.
    In the Startup and Recovery section, click Settings.
    Click to clear the Automatically restart check box.
  • darminiondarminion Member Posts: 35
    edited May 2013
    And even more crashes, up to a point that the game has literally become unplayable.

    How the hell do you even manage to break a game this badly by just updating a couple of zones?
  • llunaukllunauk Member Posts: 0 Arc User
    edited November 2013
    I just started playing this game today and I've had 3 blue screens and about a hours worth of play.
    [SIGPIC][/SIGPIC]
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