Your better than this Cryptic!!!

stringer1972 · May 2013

come on guys... i talk a friend into playing Neverwinter, and today he posts this on FB
"Wow, this just amazes me. I'm trying out the game "Neverwinter" with my wife, and there's someone running around with a very profane name. When I try to report the name to customer service, I can't use the actual name that the person is using because customer service filters out profanity. So let me get this straight. You can filter out profanity when I'm making a complaint, but you can't filter out profanity in names? Something is wrong with that."

now How can i talk a friend into giving the game a chance if thats his first experience. i know you guys are better than this... i've been a long time cryptic supporter. i want to be able to recommend your games to my friends with families...

neverhof · May 2013

+1 on this thread.

I've seen and reported a certain guild name for being totally innappropriate. So there's more than one person running around with just this one particular guild tag.

stylernaku · May 2013

Profanity although an issue to be fair, is nto really a priority for the game at this juncture. Having trouble reporting it sounds annoying but it's a trivial oversite. Isn't it?

We first world here or what?

glaknar · May 2013

You are surprised that a company that has a game with economy breaking AH exploit has a less than smart reporting system?

After all this HAMSTER I'm shocked they even have a working ticket system.

That said, I agree I have seen MANY companion names that were offensive but unreportable.

phigmnent · May 2013

stringer1972 wrote: »

come on guys... i talk a friend into playing Neverwinter, and today he posts this on FB
"Wow, this just amazes me. I'm trying out the game "Neverwinter" with my wife, and there's someone running around with a very profane name. When I try to report the name to customer service, I can't use the actual name that the person is using because customer service filters out profanity. So let me get this straight. You can filter out profanity when I'm making a complaint, but you can't filter out profanity in names? Something is wrong with that."

now How can i talk a friend into giving the game a chance if thats his first experience. i know you guys are better than this... i've been a long time cryptic supporter. i want to be able to recommend your games to my friends with families...

There are MORE serious issues with this game than somebody using a name that you or someone else finds profane. People should really stop trying to police others, and maybe things would be better, chances are your views/ideals, and believes are not mine, I'm not trying to change your views. If they want to roam with a stupid name, let them...they find it funny, its childish, you dont want to play with that type of person, dont join said group, dont play with said person...Its a simple solution. Just because something offends you, it certainly does not make your point of view correct, just do not associate with that view/person or w/e. If they are spamming /zone like an idiot, then report

eros1986 · May 2013

I don't see issue here, i bet 100% of the community watch adult movies, use profanity pretty much on a daily basis or think about something profane or even do profane stuff.

Why are you offended? I don't understand it.

arcbladez · May 2013

LMAO! I had the same problem with this too. I can't report a player with a vulgar name cause the ticketing system thinks I'm swearing in my ticket! The worst part is that I only find out I wrote a vulgar ticket *after* I submit it!

I was reporting a player who seemed to be exploiting, he was teleporting all over the place. So I start writing a detailed ticket, the time, date, zone I was in, all the details of what I've seen and write the guy's name. I click submit, the window closes and I see a red text warning in my chat window saying that I am not allowed to write profanity in my ticket.

LMAO LOL ROFL!!! I just laughed and continued playing. I'm not writing all of that all over again!

If there's profanity because of the player's name, then don't close the ticket window and force me to re-write it all from scratch! Keep the window open, warn me I wrote profanity and allow me to erase the word before closing down the window!

stringer1972 · May 2013

the AH exploit was an old exploit that was supposed to have been fixed. total game changeover i can get over that slipping through. the problem is people, always will be. the automatic group finder system... while nice, allows people to be jerks without fear of getting a group or blacklisted. gone are the days of actually having to be nice and actually build a group. MMO's have degraded to the point that they allow XBox Live behavior into their games. Gone are the days of having to actually meet people, and make yourself known to others on your server in order to be invited to groups.

and another thing lol when is an MMO going to actually give NPC's some space... tired of seeing jerks park horses on top of quest givers then going for lunch

NPC'S deserve a bit of elbow room !!!

FREEEDDOOMM! for npcs!

zurkhon · May 2013

Curious how is he trying to report this?

I don't seem to have a problem with filters when I use the proper method. (My profanity filter is disabled)

1) Game Support (Default H)
2) Click "Request GM Help"
3) Click "Behavior"
4) fill out the report, you will also need the player's @name
5) the report itself doesn't filter anything when I use it (perhaps he has his filter enabled which causes him to see the word as filtered)

Currently the in-game system is down and they can be reached via the instructions here: http://nw-forum.perfectworld.com/showthread.php?291741-In-Game-Ticket-System-Temporarily-Offline

I tried it out just now and was able to place any type of profanity in the report field with no filtering problems at all.
Perhaps have him disable his filter and see if he still has problems... just remind him that the in-game method is currently down and he will need to use the alternative method provided by the CM.

stormdrag0n · May 2013

stringer1972 wrote: »

come on guys... i talk a friend into playing Neverwinter, and today he posts this on FB
"Wow, this just amazes me. I'm trying out the game "Neverwinter" with my wife, and there's someone running around with a very profane name. When I try to report the name to customer service, I can't use the actual name that the person is using because customer service filters out profanity. So let me get this straight. You can filter out profanity when I'm making a complaint, but you can't filter out profanity in names? Something is wrong with that."

now How can i talk a friend into giving the game a chance if thats his first experience. i know you guys are better than this... i've been a long time cryptic supporter. i want to be able to recommend your games to my friends with families...

Has your friend never played MMO's or been on the interwebs before? profane names are part of the scenery, the ticket system is down currently he can use this support@crypticstudios.com to report it, but the best thing to do is /ignore the player turn off names so you only see them on mouse over and face the fact that the world is full of idiots.

stringer1972 · May 2013

phigmnent wrote: »

There are MORE serious issues with this game than somebody using a name that you or someone else finds profane. People should really stop trying to police others, and maybe things would be better, chances are your views/ideals, and believes are not mine, I'm not trying to change your views. If they want to roam with a stupid name, let them...they find it funny, its childish, you dont want to play with that type of person, dont join said group, dont play with said person...Its a simple solution. Just because something offends you, it certainly does not make your point of view correct, just do not associate with that view/person or w/e. If they are spamming /zone like an idiot, then report

so then the game needs an M rating... doesn't matter if i get offended i don't care, i don't have kids that will se what i'm playing, my original ***** was i recomended the game to a friend that HAS kids and don't want his kids seeing your pathetic immature names. its kind of sad people play this game claiming to be adults yet act like 10 year old kids that just found a dirty magazine. how bout you have such an immature name you should be banned because your obviously not old enough to play the game.

mic281 · May 2013

I can understand why someone would be offended and I am not offended easily. This game is rated T, that's what 13+? Now if my kid were to play I would not ant her running a dungeon with a group of people named Pu**ypounder, Ni**erdieni**erdie, Elmoslover and Pennstateboytoy with all of the under the Guild tag "R*m jobs make me Sq**rt".

No need for it in a game. It is pure immaturity shinning through. While it may not be the biggest issue the game has, if they can have a crew that's sole purpose is Zen store items. Surely they can allocate a few people to cleaning up the thrash.

bogleparsons · May 2013

Tell your friend to quit being a sissy.

How does someone Else's name change your game experience?

People love to tell others what is "offensive".

stringer1972 · May 2013

this type of sad and pathetic community is why this game will never see true success... people have to actually care about standards to have any kind of game community... people have to be at least a tiny bit mature, you don't have to be an adult but just not act like a child. i feel sorry for cryptic. with people like half the ones thats posted here pissed because someone has taken offense at their pathetically immature name. wow you little kids need to grow up. i bet you still giggle at your name thinking its so cool.... did you just find your first dirty magazine and had to go on the internet and show off all the new words you found?

This is the problem with MMO's today... it isn't bad games, its bad horrible communities. all the little xbox kiddies ruining games for with their total anti social behavior. all we can really hope for is more single player games.

pinkfont · May 2013

stringer1972 wrote: »

so then the game needs an M rating... doesn't matter if i get offended i don't care, i don't have kids that will se what i'm playing, my original ***** was i recomended the game to a friend that HAS kids and don't want his kids seeing your pathetic immature names. its kind of sad people play this game claiming to be adults yet act like 10 year old kids that just found a dirty magazine. how bout you have such an immature name you should be banned because your obviously not old enough to play the game.

That's not how game ratings work. You don't rate games based on what the community does, but on the content the developers intended you to see. Online experiences are actually unrated, because if they weren't, everyone online game would have an M-rated. Any gamer should know this why makes me question whether or not this is some sort of joke?

wrastor · May 2013

"You're Better Than This Cryptic!!!"

stringer1972 · May 2013

if they are going to allow some of the names i've seen they deserve an m rating. hell an adults only rating for some. the only way to make this game a success is to get rid of the immaturity.

daowace · May 2013

I typed out a big support ticket only to be hit with a "there's profanity" error, and I never used any.

I proofread my post and couldn't find what was flagging the system.

So, deleted it all and sent a 2 sentence message.. never heard back.

Gotta love their support system.

mic281 · May 2013

They don't allow it really. It is all in the ToS about naming and such. They just can't filter names like those that hide the profanity in block words or altered spellings. There is usually a flood of names, people with little smirks on their face as they sneak one by and start playing. Giggling to them selves every time some character passes them and pauses. Then eventually they get caught and either a temp ban or forced to rename. Then they whine, cry and leave.

Happened when GW2 launched. People thought they were in the clear a month in. Then all of a sudden 4,000+ bans for offensive names, offensive guild names and excessive profanity use in local chat. Funniest part about it was Arena Net went public with it on Reddit and gave people a chance to defend themselves. Most of the time as soon as the person banned asked why and his name or chat record was posted, they never replied again. Best way to deal with it and it was hilarious.

phigmnent · May 2013

stringer1972 wrote: »

so then the game needs an M rating... doesn't matter if i get offended i don't care, i don't have kids that will se what i'm playing, my original ***** was i recomended the game to a friend that HAS kids and don't want his kids seeing your pathetic immature names. its kind of sad people play this game claiming to be adults yet act like 10 year old kids that just found a dirty magazine. how bout you have such an immature name you should be banned because your obviously not old enough to play the game.

I'm certain I would find your name utterly stupid and immature....Can we have a vote option similar to how it works in PVP! Join group, I dont like your name, thus I ban you on the spot?

"Online Interactions Not Rated by the ESRB" - Warns those who intend to play the game online about possible exposure to chat (text, audio, video) or other types of user-generated content (e.g., maps, skins) that have not been considered in the ESRB rating assignment"

Well there you have it...

stringer1972 · May 2013

i see its pointless, i'll just make sure NOT to recommend this game to anyone else. all you xbox kiddies want to act like immature morons... by all means do so. too bad... alot of my friends have been asking me how the game is. till i see otherwise i'll let them know its like playing on xbox live dealing with call of duty kiddies constantly.

rasmenar2112 · May 2013

You're*

Spell it right, or no one will take you seriously.

lewstelamon01 · May 2013

daowace wrote: »

I typed out a big support ticket only to be hit with a "there's profanity" error, and I never used any.

I proofread my post and couldn't find what was flagging the system.

So, deleted it all and sent a 2 sentence message.. never he

Gotta love their support system.

You won't ever get a response on any sort of investigation beyond "thanks for your report, we'll look into it and take appropriate action!!"--if they reply at all. Unfortunately, they're not allowed to share the results of an investigation with anyone but the offending party.

On topic: Insert the title of any MMO you wish, it's still the same. Nature of the beast. Stupidity isn't against ToS, and there's no fix for stupid beyond the ignore list.

Your better than this Cryptic!!!

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