Q: Will you be performing a complete shard wipe to counteract the effects of the exploit?
A: We are happy to announce that we have found a way to restore the economy and resolve this issue without significantly reverting player progress. After careful consideration, we have been able to identify and act upon what we consider to be the best course of action to ensure fairness and balance of Neverwinter's in-game economy. This plan has included the rollback of game servers to 5:20AM PDT on 5/19/13 and permanent banning of accounts that participated in the exploit. We are further investigating any measures that may need to be taken, and thank you for all of your feedback and support.
Q: Can we get some clarification on what was done regarding players who had illegitimate currency, and what steps are being taken against said players?
During Sunday’s maintenance, we took action against many players who took advantage of the bug, including but not limited to enforcing permanent bans. Those who took advantage of the exploit were permanently banned, including all "mule" account that were used to transfer illegitimately obtained AD. The rollback also pulled the damage out of the AD Exchange and Auction House. Additionally, we are performing constant ongoing investigations to identify any other accounts that received Astral Diamonds or other high value items via illegitimate means, including mule and alt accounts. Those will be permanently banned, their AD and items dissolved. Finally, we have improved our internal systems to better track the movement of currency within Neverwinter, meaning that we are more enabled to respond quickly to future reports from our users regarding potential illegitimate currency. We take this matter very seriously and would like to ensure our community that we are absolutely committed to ensuring Neverwinter is a fun, fair game for all and that exploiters are dealt with in the strictest way possible. And, again, very special thanks to our community for all the amazing support and feedback.
Q: When will the Auction House and Astral Diamond Exchange become available?
The Astral Diamond Exchange is currently open, and we're working on bringing the Auction House back up as soon as possible. While we do not have an ETA of when the Auction House will be available again, we do know that it will not be before Thursday, 5/23, Pacific Time.
What additional steps are being taken to help bring the economy back to normal? Clearly it's not doing it on its own, with Zen / Ad exchange still over 400 AD to 1 Zen. Right now it costs almost 50k AD for a lockbox key. So for Founders 600k AD thats only 12 keys... not sure that is what was expected.
And the players that used the exploit of knocking the bosses off and farming instances with 1 hit 1 kill? And the boss respawn because being able to reset the boss without having to rerun the entire zone again?
You obviously can't control the market because it is player based afterall, but you CAN control the Zen shop. What consideration has been given to adjusting the Zen Shop to reflect the change in the market due to this,
known since beta bug that has ruined the economy at this point?
Comments
So CLEARLY the market is FUBAR and wont get fixed anytime soon it appears!
You shouldn't believe everything you hear.