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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

[d3x9_37.dll] Patching Problem

derhalbstarkederhalbstarke Member, Neverwinter Beta Users Posts: 2 Arc User
edited May 2013 in Bug Reports (PC)
Hey guys,

I got a problem with patching my client.
It says:

1. "Mirroring 1: d3x9_37.dll"
2. "Error 36: A file was locked that could not be open for writing."

3. Patch: Got command DO_BUTTON_ACTION Night:Neverwinter
startPatch, current root C:/Program Files (x86)/Cryptic Studios/Neverwinter/Li
new Night:Neverwinter
Connecting with root C:/Program Files (x86)/Cryptic Studios/Neverwinter/Live
PatchClientLib: connecting to patchserver.crypticstudios.com:7255
PatchClientLib: redirecting to 208.95.184.232:7255
PatchClientLib: skipping unneeded autoupdate CrypticLauncherNNO
PatchClientLib: successfully connected
PatchClientLib: Using HTTP patching: server nwhttppatch.crypticstudios.com por
80 prefix Night
Loading manifest: C:/Program Files (x86)/Cryptic Studios/Neverwinter/Live/.pat
/NightClient.manifest...done
Loading hoggs...done. (0.11)
Deleting files...done (0 deleted). (0.00)
Deleting rogue files...done (0 deleted). (0.00)
Examining hoggs...done. (0.34)
PatchClientLib Error: The patchclientlib is internally recording error code :

A file was locked that could not be open for writing - Cannot create file (C:/
ogram Files (x86)/Cryptic Studios/Neverwinter/Live/D3DX9_37.dll)
PatchClientLib Error: The patchclientlib is returning error code : 36
A file was locked that could not be open for writing
Error 36: A file was locked that could not be open for writing. Restart in 10.
Error 36: A file was locked that could not be open for writing. Restart in 9.
Error 36: A file was locked that could not be open for writing. Restart in 8.
Error 36: A file was locked that could not be open for writing. Restart in 7.
Error 36: A file was locked that could not be open for writing. Restart in 6.
Error 36: A file was locked that could not be open for writing. Restart in 5.
Error 36: A file was locked that could not be open for writing. Restart in 4.
Error 36: A file was locked that could not be open for writing. Restart in 3.
Error 36: A file was locked that could not be open for writing. Restart in 2.
Error 36: A file was locked that could not be open for writing. Restart in 1.



Reinstalling and restarting the computer didn`t fix the problem.
I`m using:

Win7 (64 bit)
Intel Core Q6600 @2,4 Ghz
4 GB Ram
ATI HD 4850

Would be nice if someone could help me solve my problem, thanks :)
Post edited by derhalbstarke on

Comments

  • derhalbstarkederhalbstarke Member, Neverwinter Beta Users Posts: 2 Arc User
    edited March 2013
    No one having an idea how to fix this problem? :(
    I really really want to play this game at the next beta weekend, so please help me!
  • gillrmngillrmn Member Posts: 7,800 Arc User
    edited March 2013
    There is another technical forum with Darth Panda
    http://techsupport.perfectworld.com
    He should help being knowledgable in this stuff.

    Also generate a ticket too just in case:-
    http://www.perfectworld.com/supportredirect
  • rfoshee87rfoshee87 Member Posts: 2 Arc User
    edited March 2013
    im having trouble with launcher autoupdater..says no internet connection? unable to connect to patch server?
  • kaptenalsarkaptenalsar Member Posts: 1 Arc User
    edited May 2013
    Did you find a fix for this error? I have it too got it today :(
  • robdawg187robdawg187 Member Posts: 7 Arc User
    edited May 2013
    i have it too
  • robdawg187robdawg187 Member Posts: 7 Arc User
    edited May 2013
    [Cryptic Launcher auto update]
    Trying to update launcher.
    please be patient.
    tries connecting 1 time.
    *pop up*
    (big red X) Afile was locked that could not be opened for writing.
    -i cant even open the launcher now w/ this error.
    same thing with Star trek online. it seems that Cryptic is having an issue.
  • robdawg187robdawg187 Member Posts: 7 Arc User
    edited May 2013
    error code 36
  • robdawg187robdawg187 Member Posts: 7 Arc User
    edited May 2013
    this is what the log looks like for STO, i csnt find the log for neverwinter, but its the same;
    130521 21:46:25 117 [1] ESC : The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing - Could not rename file that could not be overwritten (C:/Program Files (x86)/Cryptic Studios/Star Trek Online.exe)
    130521 21:46:25 119 [1] ESC : The patchclientlib is returning error code : 36\nA file was locked that could not be open for writing
    130521 21:46:25 120 [1]: Launcher PCL Error A file was locked that could not be open for writing
  • robdawg187robdawg187 Member Posts: 7 Arc User
    edited May 2013
    so i found the installer, and installed over the old game (located in the cryptic folder via program x86) no more error
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