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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Cannot progress past first city - Am I doomed to be a lvl 4 Hero of the North forever

emoscar421emoscar421 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 10 Arc User
edited December 2013 in Bug Reports (PC)
Alright, I have had that bug several times in the past BWEs and I am not alone, here are some older threads:
http://nw-forum.perfectworld.com/showthread.php?100361-Connection-problems-while-in-game
http://nw-forum.perfectworld.com/showthread.php?100841-Rubberbanding

Whenever I reach the first city after the tutorial, or after I complete that first dungeon quest where you kill the Champion of the nine, I eventually find myself unable to progress any further when in the city.

* I move, but eventually get teleported back to my original spawning point.
* I see people moving around, no latency apparent, fluid and sharp movements, so I am not lagging out.
* I dodge using Shift, but my stamina does not get consumed.
* I cannot use the chat, it tells me it is offline
* I cannot submit tickets
* After awhile, I get a message from the system that I am afk, despite fooling around and trying to move everywhere
* Even after that, I get disconnected from afk'n too long according to the system, again while fooling around and trying to move everywhere.

Everything points to that despite being logged in, and the game knowing it (afk messages, disconnect after idling too much) it is not registering my inputs, and acts as if in not doing anything.

I have tried EVERYTHING. from shutting off firewall to re-download from scratch to activating those shady "force verify" and "safe mode" options in the splash screen. I cannot get ANY service from PWE customer support for a good 24-48 hours (from past BWE experience, which made them pointless because by the time they answered the BWE were over, and then it was to repeat all over again the next event). For gods sake there's not even a way for me to reach a GM in game at all.

I have never seen a game where a bug this severe made it this far without attention, it makes the game UNPLAYABLE for crying out loud ! No matter how much content you got past that city I will never see until this is fixed. This is my last attempt, help me fix this or give me back my money.

Edit: found old threads
Post edited by emoscar421 on

Comments

  • emoscar421emoscar421 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 10 Arc User
    edited April 2013
    Character name: Silverscar
    Server: Dragon
  • emoscar421emoscar421 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 10 Arc User
    edited April 2013
    Tried updating graphic cards driver, no dice
  • xadfrostxadfrost Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 18 Arc User
    edited April 2013
    I have a friend who has the exact same problem.
    We tried a ton of things back in beta weekend 3 and again yesterday. But he experiences the same problems you describe. We have been able to recreate the problem. As soon as he leaves a dungeon instance while in a group he gets "disconnected from reality". As far as I remember he could play just fine by himself.
    I think his characters name is Kyra and it last happened on the Mindflayer server yesterday.
    I'll just throw a link to this post to my friend.
  • silentiltmsilentiltm Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 234 Bounty Hunter
    edited April 2013
    Your character ability to move around is client side. Do you have a different video card you can borrow to try again? Is your video card quite old?
  • sanctiussanctius Member Posts: 0 Arc User
    edited April 2013
    silentiltm wrote: »
    Your character ability to move around is client side. Do you have a different video card you can borrow to try again? Is your video card quite old?

    This has nothing to do with the graphics card.

    I am experiencing the same thing (I am the friend Xadfrost mentioned). The game is running fluidly, except for the problems mentioned above. I also made a support ticket on it (on their website, as I cant make tickets ingame), but no answer so far. The game is unplayable.
    The problem also happened to me yesterday with a new character when I was running around solo, so its a general problem and not just when in teams.
  • sanctiussanctius Member Posts: 0 Arc User
    edited April 2013
    I seem to have fixed the problem.

    I reinstalled my computer with Windows 8, and the problem seems to have gone away. It was suggested since a friend of mine took his laptop to my house and I logged into the same character on his laptop, and it worked.
  • emoscar421emoscar421 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 10 Arc User
    edited May 2013
    It still does it, whenever I zone into Protector's enclave
  • emoscar421emoscar421 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 10 Arc User
    edited May 2013
    I using windows 7, you mean to tell me it does not work on win 7 ? o.O. I also don't think it is related to the graphics cards, mine is pretty new and drivers are up to date. I can't believe this issue has gone on for so long. This effectively prevents me from playing the game, it is not making it difficult, laggy, annoying, sporadically crashing... It is preventing me from doing any actions whatsoever.

    And still no feedback on this, this is pathetic. If this is not the proper bug report channel, then they need to point to the correct one. As far as software development standards go, I've never seen anything that bad.
  • emoscar421emoscar421 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 10 Arc User
    edited May 2013
    Can I just please at the very ****ing least get acknowledgement that PW knows about this, cmon this is ridiculous. I want to play your game, don't you want me to play your game ? You just gonna take my 200 bucks and leave me in the wind ?
  • zagemoggazagemogga Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    This is a shot into the dark, but you could try to use either directx9 or directx11. Those libraries are also used for other devices like DirectInput, DirectPlay etc.
    How to change:
    http://nw-forum.perfectworld.com/showthread.php?46981-DirectX-11
  • hipolipolopigushipolipolopigus Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    If you're rubberbanding, then that's usually due to packet loss. Run a line quality test. It'll take a few minutes, make sure to fill in the textbox which (usually) asks "What day comes after [X]?" and follow the instructions.
    [SIGPIC][/SIGPIC]
    Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
  • zetanixzetanix Member Posts: 0 Arc User
    edited May 2013
    I am having the exact sane problem as OP stated. It might be a problem with low end connection speeds. I only have a 3mb connection. Although on the rare occasion I am able to get into the game. I've also tried everything, I think my next is a full reinstall.
  • sivvussivvus Member Posts: 1 Arc User
    edited May 2013
    I had the same problem. i was able to finish the first "dungeon" and started rubberbanding when i entered protectors enclave. I read somewhere in the forum, that the program "netlimited" can cause problems. I knew i installed it a year ago but didn't use/run it for some months now. I uninstalled the program and the problem was solved.
    Again - you have to unistall it, even if its not running you will have the problem.
    Funny thing is, a friend of mine is using it in his network and he has no problems what so ever.

    Another thing you can try is to disable "on demand patching" in the launcher( options). you will have to download 2gb but it might help.
  • adocadoc Member Posts: 0 Arc User
    edited May 2013
    sivvus wrote: »
    I had the same problem. i was able to finish the first "dungeon" and started rubberbanding when i entered protectors enclave. I read somewhere in the forum, that the program "netlimited" can cause problems. I knew i installed it a year ago but didn't use/run it for some months now. I uninstalled the program and the problem was solved.
    Again - you have to unistall it, even if its not running you will have the problem.
    Funny thing is, a friend of mine is using it in his network and he has no problems what so ever.

    Another thing you can try is to disable "on demand patching" in the launcher( options). you will have to download 2gb but it might help.

    Omg did both things and it has fixed my issue. I had Netlimiter 3 installed here and also disabled on demand patch !

    Thanks a lot!!
  • sominatorsominator Member Posts: 0 Arc User
    edited May 2013
    Hey everybody - can others confirm if they tried this and it works?

    Also, if you're still having the issue, please post your system specs here so we have as much info to work with as possible. Thank you!
    adoc wrote: »
    Omg did both things and it has fixed my issue. I had Netlimiter 3 installed here and also disabled on demand patch !

    Thanks a lot!!
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
  • kryotikryoti Member Posts: 2 Arc User
    edited May 2013
    sominator wrote: »
    Hey everybody - can others confirm if they tried this and it works?

    Also, if you're still having the issue, please post your system specs here so we have as much info to work with as possible. Thank you!

    I had the exact same problem but instead of netlimiter I had something called networx

    uninstalled, and rebooted and the problem was solved
  • kryotikryoti Member Posts: 2 Arc User
    edited May 2013
    kryoti wrote: »
    I had the exact same problem but instead of netlimiter I had something called networx

    uninstalled, and rebooted and the problem was solved

    nevermind, happened again when I zone into protector's

    relogging worked once, now it will not work at all anymore

    sometimes I don't even get past the loadscreen

    specs if it matters:
    http://puu.sh/2U7fg.png
  • dangermouse00dangermouse00 Member Posts: 4 Arc User
    edited December 2013
    changing what direct x you are using no longer seems to be an option.
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