So, when I was doing my mail somehow, I clicked only once and it also deleted my lvl 20 mount. Now I can't seem to get another mount for free. This isn't the only time this happen though. There was another time, when I sold something on the auction house and I took my currency from one, then deleted that mail, and it deleted the one under and the currency with it!
Same happened to me, the AH sends duplicated mails, but empty, so if u delete the Empty mail, it also deletes the one with the item, lost like 6 items i bought from AH till i realised this..
So, when I was doing my mail somehow, I clicked only once and it also deleted my lvl 20 mount. Now I can't seem to get another mount for free. This isn't the only time this happen though. There was another time, when I sold something on the auction house and I took my currency from one, then deleted that mail, and it deleted the one under and the currency with it!
I would bet that you had two mail messages, one message with text and no attachment plus a second message with the same text and the attachment of the mount. Deleting the message that had no attachment also deletes the message that does have an attachment. (Exactly as vandoornselaar said.)
I've reported this in-game. (I lost a Founder's Pack related attachment this way.)
[SIGPIC][/SIGPIC]
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suicideMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 20Arc User
edited May 2013
I had my entire inbox wiped out from deleting 1 message at one point. I had just switched between characters before it happened so maybe something to do with a delay between logging in/out in the mailbox.
Fortunately the founder pack and key-code items you can get back from the Founders vendor in the main town. I found that out after freaking out about spending $60 on the game and losing all my items before even getting them lol.
Founder items can be reacquired by visiting the Founders Agent #6 (on the map) at any time.
I find it completely stupid that we are able to delete mails with items.
I've reported the duplicate mail problem on the bug reports forums.
To repeat the problem.
buy out or loose a bid on 2 or more items.
open mail take items.
when you delete the first item, all other auction house mails will have been duplicated.
first mail from Auction House will contain text only
second mail from Auction House@<something> will contain items. sometimes these items cant be retrieved as the game things they are from another game.
you might have to wait a few minutes to an hour for the mailbox to realize the items are for NW.
Deleting either of the 2 AH mails will delete both.
I suggest you take all items first, then delete one at a time and verify the items have been removed, even if it means keeping the mail for a while long.
Again I cant believe that we are able to delete mails with attached objects.
Open the Launcher. Click Options near the top. Check Disable on-demand patching. This will download another couple of gigs.
Comments
I've reported this in-game. (I lost a Founder's Pack related attachment this way.)
Fortunately the founder pack and key-code items you can get back from the Founders vendor in the main town. I found that out after freaking out about spending $60 on the game and losing all my items before even getting them lol.
I find it completely stupid that we are able to delete mails with items.
I've reported the duplicate mail problem on the bug reports forums.
To repeat the problem.
I suggest you take all items first, then delete one at a time and verify the items have been removed, even if it means keeping the mail for a while long.
Again I cant believe that we are able to delete mails with attached objects.
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