Unable to change name.

Comments

• scaresilly Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User

  April 2013 edited April 2013

  I have the same problem! I bought rename tokens from the zen store in game and the rename character button is still greyed out.

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• mike1878canada Member Posts: 0 Arc User

  May 2013 edited May 2013

  same...in fact I bought twice...thinking I screwed up the first time. asked for a refund on one so we'll see how that goes. altho, I still never received my starter pack either, put in a ticket for that and it mysteriously disappeared - twice. I dropped almost 400 between founders packs and zen, so hopefully this all gets resolved

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• mike1878canada Member Posts: 0 Arc User

  May 2013 edited May 2013

  oh..and bought an appearance change and that didn't work either.....

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• ravenrabbit Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 127 Bounty Hunter

  May 2013 edited May 2013

  did you transfer your zen to Neverwinter yet?

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• mike1878canada Member Posts: 0 Arc User

  May 2013 edited May 2013

  yup, no problem buying it on the credit card and transferring it to game,,, I had the zen in game, just haven't received the in game appearance change and name changes...maybe its just a bug..not panicking yet...altho not getting the $20 starter kit I paid for is annoying

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• scaresilly Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User

  May 2013 edited May 2013

  I transferred the zen for sure. It's showing up on the log in screen as there now but the rename tokens I previously bought aren't. It's still asking me to buy one, not that I have enough zen anymore.

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• ticcy Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 8 Arc User

  May 2013 edited May 2013

  It must be a bug, I've contacted support and await a reply, I'll let you guys know when they're replied/fixed it.

  - ticcy

  Emporium Leader

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• firesofork Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild Users Posts: 9 Arc User

  May 2013 edited May 2013

  Exact same problem.

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• sadasha Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 12 Arc User

  May 2013 edited May 2013

  same problem. I bought it a 2nd time thinking I had messed up.

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• forumralcore Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 27 Arc User

  May 2013 edited May 2013

  ticcy wrote: »

  I purchased some ZEN specifically to change my username (preferably before OBT), though when I get to the choose character screen the Change Name box is grey and won't let me click it, also claiming that I don't have enough ZEN..
  I definitely do, anyone have the same problem? Help?
  Thanks in advance.

  
  Quick question, did you MEAN username, or Character name? I know you can change CHARACTER names, but I have been looking to change my @handle since day 1, as I rushed through the process and ended up with a lame @handle. If a @handle can be changed, please tell me how!

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• js3b Member Posts: 368 Arc User

  May 2013 edited May 2013

  I have same issue, purchased Zen to change my character name and its grey still in the log in screem, say i have 0 zen, but when i log in i see my zen in game... Please id like a game staff answer on this...
  *edit* fixed for me, just buyed the Name change token in the game store.. worked out,

  Founder back a week ago, already pissed by cryptic ''no roll back'' decision
  
  
  

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