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Forums > Home› Neverwinter Discussion › General Discussion (PC)

'Support' not working.

macbludd13macbludd13 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 5 Arc User
edited May 2013 in General Discussion (PC)
i have no idea if anyone else is having this problem, but i cant go to the support page on my account. i log into my gf, fathers, and brothers accounts and all of them can go there no problem, WTF please help me get help god ******!
Post edited by macbludd13 on

Comments

  • anna388anna388 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    I have the same problem, I can't access the support page due to a "redirection error". I've tried clearing the cache, I've tried using a different browser... Nothing is working. I also don't know if support are receiving my submitted tickets since the in-game "view my tickets" seems broken and I haven't heard from them yet (it's been a few days).
  • dokidesudokidesu Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 6 Arc User
    edited May 2013
    I'm also having this problem :x My ticket in game has been there since day 2 of head start and no reply,
  • macbludd13macbludd13 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 5 Arc User
    edited May 2013
    its very annoying to me that every ticket i put ingame tells me to check my email, i check it, and i have an email saying check your question out on the support page.

    all i wanted was to know why it wasnt letting me unbind a companion i paid $30 for...ha
  • anna388anna388 Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    macbludd13 wrote: »
    its very annoying to me that every ticket i put ingame tells me to check my email, i check it, and i have an email saying check your question out on the support page.

    So you got an e-mail? I haven't gotten any, which makes me wonder even more if support actually received my tickets at all...
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