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Q? why is that?

readymealreadymeal Member Posts: 57
edited May 2013 in General Discussion (PC)
i might sound a bit silly, but i just don t see the purpose of the queue...i was in the believe the cryptic technology was based on a number of shards able to accommodate the number of players. So why do we have to queue then? I understand that they have a maximum capacity after all (number of physical servers) but it s bit lax on their side if they can t even cater and plan for a huge influx of players...they should know better from their previous experience with their 2 other games...
i have now been waiting for more than one hour and finally gave up...I understand it s a free game but honestly i don t see myself spending any money or advertising it if i can t play a game...
Post edited by readymeal on

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  • saintsvampiresaintsvampire Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 26
    edited May 2013
    It's a conspiracy!

    No seriously, there is a queue to fluctuate the player base. I mean having 25 people on a server that can only hold maybe 10 means that that server is either laggy or it's down. That would ruin everyone's experience, so it's better to just do this and manage who is playing and who isn't. Either way, if you want to play the game you'll be in or you're just chilling waiting for the queue to pop.
  • jakula1jakula1 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    This will be locked. They are not interested in how long it takes you to play. I have spent more than I care to admit on zen and get to sit in a queue all evening. Awesome.
  • hydrahamhydraham Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    readymeal wrote: »
    i might sound a bit silly, but i just don t see the purpose of the queue...i was in the believe the cryptic technology was based on a number of shards able to accommodate the number of players. So why do we have to queue then? I understand that they have a maximum capacity after all (number of physical servers) but it s bit lax on their side if they can t even cater and plan for a huge influx of players...they should know better from their previous experience with their 2 other games...
    i have now been waiting for more than one hour and finally gave up...I understand it s a free game but honestly i don t see myself spending any money or advertising it if i can t play a game...
    It doesn't matter how much experience you have, you can't expect the unexpected.

    Every MMORPG in the history of MMO's has had launch problems. And to be honest this is one of the better MMO launches i have seen, yesterday? Had absolutely no problems other then a 10 minute queue at night. I would say for a launch the team did pretty darn good.
  • redshift2k5redshift2k5 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 241 Bounty Hunter
    edited May 2013
    it will calm down soon. every major launch goes like this, server are expensive and the amount needed for 'typical' game population simply isn't enough for launch day population explosion.
  • xantrisxantris Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    readymeal wrote: »
    i might sound a bit silly, but i just don t see the purpose of the queue...i was in the believe the cryptic technology was based on a number of shards able to accommodate the number of players. So why do we have to queue then? I understand that they have a maximum capacity after all (number of physical servers) but it s bit lax on their side if they can t even cater and plan for a huge influx of players...they should know better from their previous experience with their 2 other games...
    i have now been waiting for more than one hour and finally gave up...I understand it s a free game but honestly i don t see myself spending any money or advertising it if i can t play a game...



    Because CPUs have a maximum load capacity, and servers are expensive(to speak nothing of bandwidth, which Cryptic also has to buy). If you buy eleventy billion servers to handle a launch cycle where you are ultimately handling 250-300% (and I'm probably underestimating severely) more capacity than you will a week after launch, you are wasting a ton of money.

    And that money isn't just a one time purchase either. That's also the daily upkeep of those blades power requirements, cooling requirements, space requirements and IT personel to handle maintenance.

    This is why almost every single MMO has these problems. It's just a necessary evil. You can't expect a company to spend the sort of money necessary to handle the temporary high load cycle that comes with launch.

    The queue is the necessary evil to prevent total system overload, causing server crashes and nobody being able to play.
  • quseioquseio Member Posts: 43
    edited May 2013
    hydraham wrote: »
    It doesn't matter how much experience you have, you can't expect the unexpected.

    Every MMORPG in the history of MMO's has had launch problems. And to be honest this is one of the better MMO launches i have seen, yesterday? Had absolutely no problems other then a 10 minute queue at night. I would say for a launch the team did pretty darn good.

    yeahhhhh i wonder how long youl be saying that ive been in the queue for hours i dont think everquest ever had queues
  • bluedarkybluedarky Member Posts: 1,232 Arc User
    edited May 2013
    jakula1 wrote: »
    This will be locked. They are not interested in how long it takes you to play. I have spent more than I care to admit on zen and get to sit in a queue all evening. Awesome.

    This will be locked because there's already an official thread on the subject and they like to contain feedback to single threads.
  • alexeraalexera Member Posts: 32 Arc User
    edited May 2013
    it will calm down soon. every major launch goes like this, server are expensive and the amount needed for 'typical' game population simply isn't enough for launch day population explosion.


    I agree with this, other than the servers being expensive. I actually read an article as to why games dont *need* subs anymore to pay for servers. Guild Wars 1 actually put out an article once saying in one year they made enough off their cash shop sales ( which consisted mainly of costumes that sold for 5-10 bucks ) to pay for their servers for 5 years. They had one super server, that had several "instances" of the same map. So if you were in "Supermegacityname" there would be a " Supermegacityname 1", "Supermegacityname 2" ...3...4....and so on. That you could switch back and forth between them all at will.

    However, I do agree with the launch day statement. Every game goes through this on launch day. Most will start off with a small amount of servers and go from there, but they have to be very careful with opening new servers because they dont want to open too many, otherwise, in a month when the initial surge has died down, you will have too many servers that are "dead" from the initial drop and people crying for server merges.
  • hydrahamhydraham Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    quseio wrote: »
    yeahhhhh i wonder how long youl be saying that ive been in the queue for hours i dont think everquest ever had queues
    Everquest did have queues. EQ2 had terrible ones.

    Remember the launch of WOW? Or it's first 2 expansions? Diablo 3? DCUO? Aion? Every MMO experiences problems. The game hasn't even been live for 24 hours and you want to complain about a 2 hour queue wait? People need priorities because a game queue should be one of yours, especially if you paid $0 for the game. I paid $60 and you don't seen me complaining at all, why? Because i have been playing MMOs since 1998. I have played almost every majorly released MMO.

    Queues are par for the course, to go into a brand new MMO and expect absolutely 0 probems or queue times is being extremely naive.
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited May 2013
    The thread is locked because we don't need 50,000 threads about the same issue which is already well known. :D

    Every game has a queue. Sometimes you see it and sometimes you don't. Queue's are normally able to handle dozens-hundreds of logins per second so most times you won't even know they exist.

    However in the case of Neverwinter's Launch the queue's themselves had an error. The shards weren't at maximum capacity. ;)
    This should be improved with the patch coming out an hour from now.
This discussion has been closed.