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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Is the downloader really slow, or is it just me?

jrkh8er200jrkh8er200 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
edited June 2013 in General Discussion (PC)
I get around 1 MB/s download speeds for just about everything else, but the Neverwinter downloader is running at 150-250 KB/s. Kinda really slow. Is the downloader normally this slow, or is it because beta launch day, or is it something on my end?
Post edited by jrkh8er200 on

Comments

  • jesterdavidxjesterdavidx Member Posts: 17 Arc User
    edited April 2013
    Yeah, their servers are likely strained and bandwidth taxed from so many people trying to download at once.
    And there are too few seeds for the torrent option to be any faster.

    But that's to be expected when you don't let people pre-download the client.
  • jim1771jim1771 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited April 2013
    Yup they underestemated and didnt launch enough servers. Leave it to the asians to not realize the popularity of neverwinter and Dungeons & Dragons in general.
  • labbblabbb Member Posts: 1 Arc User
    edited April 2013
    you could pre-download the client . You just had to make a cryptic account before today .
  • kilo418kilo418 Member Posts: 823 Arc User
    edited April 2013
    jim1771 wrote: »
    Yup they underestemated and didnt launch enough servers. Leave it to the asians to not realize the popularity of neverwinter and Dungeons & Dragons in general.

    Wow... racist and uninformed in one post. GJ.
  • clurdgeclurdge Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 153 Bounty Hunter
    edited April 2013
    jesterdavidx wrote: »
    Yeah, their servers are likely strained and bandwidth taxed from so many people trying to download at once.
    And there are too few seeds for the torrent option to be any faster.

    But that's to be expected when you don't let people pre-download the client.

    Well I downloaded the client several days ago without even setting up an account. Then made an account so I could download the huge patch. Only then did I buy founder pack. It is clear they did not prevent anyone from downloading client ahead of time.
  • jrkh8er200jrkh8er200 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
    edited April 2013
    I mistakenly believed that I could use the beta weekend client for the open beta and that I'd just have to download a patch. If I'd known I needed an entirely new client, then yeah, I'd have downloaded it before today.

    It's sitting at around 50 KB/s right now, though. I was hoping I'd be able to play today, but at this rate, it'll be another 6-10 hours before it's done...
  • garzbrezgarzbrez Member Posts: 1 Arc User
    edited April 2013
    I'm a bit confused right now. I've uploaded almost 200mb, and i haven't even downloaded 5mb yet. Wtf is this?
    http://i.imgur.com/KoZmOUj.png
  • confirmcriticalconfirmcritical Member Posts: 12 Arc User
    edited April 2013
    my downloader sits at 0.00kb/s for the majority of the time. this is so dumb
  • jrkh8er200jrkh8er200 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 14 Arc User
    edited April 2013
    Mine sat at 0 for about five minutes, then it started going.

    Right now, it's jumping between 80 kb/s and 1600 kb/s. Yeah...
  • niitzorsniitzors Member, Neverwinter Beta Users Posts: 5 Arc User
    edited April 2013
    jrkh8er200 wrote: »
    I mistakenly believed that I could use the beta weekend client for the open beta and that I'd just have to download a patch. If I'd known I needed an entirely new client, then yeah, I'd have downloaded it before today.

    It's sitting at around 50 KB/s right now, though. I was hoping I'd be able to play today, but at this rate, it'll be another 6-10 hours before it's done...

    What are you talking about? I'm using my beta weekend client. It's patching at the moment for me.
  • generic9avatargeneric9avatar Member Posts: 1 Arc User
    edited April 2013
    niitzors wrote: »
    What are you talking about? I'm using my beta weekend client. It's patching at the moment for me.

    me too ... you just had to download a small 20mb replacement neverwinter.exe

    solution 7 here (the sticky at the top of this forum :P)


    http://nw-forum.perfectworld.com/showthread.php?162831-Launcher-issues-Read-the-first-post-for-solutions
  • celkaris75celkaris75 Member Posts: 3 Arc User
    edited April 2013
    personally used the torrent to download the client, started slow, as usual with torrents, then rapidly maxed out my inbound bandwidth.

    I later had to manually download the fixed neverwinter.exe file so the launcher could patch itself (from the tecnical probs/patcher subforum) but it was finally not that slow for me.

    ... at least to get to the waiting queue (started at 7k+ pos)...
  • nickgripnickgrip Member Posts: 1 Arc User
    edited May 2013
    I've tried multiple things myself, and it does not seem to work...When I had the setup file in there, I installed the patcher and it actually went very fast, but when I hit play when the download was complete. the game didn't load up and the patcher closed. no applications running. I hope this gets working soon.
  • funtcuggetfuntcugget Member Posts: 3 Arc User
    edited May 2013
    I have been trying to download the client for 2 days now and I haven't gotten past 8%, This is just ridiculous. I even tried downloading something else to see of it was on my end and I was downloading at 2-3mbs and here I can only download at .09-25kbs, WTF?
  • exp1000000exp1000000 Member Posts: 0 Arc User
    edited May 2013
    lets talk about some ideas about port forwarding to make this go a little bit fast if not make it very fast any gm/admin/mod know the port(s) this installer is bound to?
  • nahalothnahaloth Member Posts: 1 Arc User
    edited June 2013
    Everyone seems to be having a hard time patching the game due to abysmal speeds at Cryptic/PWE. They keep saying it's our fault. So let me put this to bed once and for all.

    So far, I have tried to patch up through a public WiFi hotspot, a Verizon Jetpack 4G, and my office LAN, which is a GIGABIT PLUS network. Each time, I checked all of the items that the devs here have been pointing at to make sure they were set up the way they say they should be.

    Guess what? It's still slow! Even on my office network, with download speeds of 950Mb/sec, the patch downloader sits at 0 for a few minutes, then fluctuates wildly between .05K and 1.0M for about ten seconds, then sits at 0 again for a while. 2 of my friends have the same problems from home and from the office on their machines.

    Prognosis: Your servers, PWE/Cryptic, are unreliable and inconsistent. Your bandwidth is inadequate. You did not properly calculate the infrastructure requirements. You messed this up. So stop blaming this problem on the users, and add some bandwidth.

    Seriously, do ANY of you MMO developers ever learn from your own mistakes or those of others? How many highly anticipated games are going to fall flat on their faces before you people think to increase your bandwidth for the first few months? The only company to ever do this right (to my knowledge) was Bioware when they launched SWTOR; they knew that if they didn't get it right, the Star Wars fan base would go berserk and investors would blow a fuse. The D&D fan base is no different.

    Come to think of it, neither are the Star Trek fans. We saw how that went. Did you learn anything from it? Judging by the auction house bug, I'd say no.

    I get it, Neverwinter's "open beta." We know it isn't done yet. But you guys need to fix the patch downloader and get some seeds on your client torrents before the official launch day, or you are going to end up with some major issues. Seriously, you can't set up some P2P mules in a closet somewhere in your building and get some high bandwidth seeds going from your own offices? Really? Think outside the box a little!

    In short, PWE/Cryptic, you are about to drop the ball on the most popular and well known RPG franchise on the planet. You think the backlash from Star Trek was bad? You do know that you're dealing with many of the same fans, right? You had better step up and get the infrastructure issues taken care of, or you are going to HAMSTER off a whole lot of existing and potential customers.
  • kattefjaeskattefjaes Neverwinter Beta Users, Neverwinter Hero Users Posts: 2,270 Bounty Hunter
    edited June 2013
    Yeah, it's glacially slow, from home, or from work (where the bottleneck is my NIC, as we have gigabits of colours over our dark fiber directly into a major peering point). Luckily, I managed to get mine patched before the bulk of America woke up (I think a lot of players are in that region), so I think I got off lightly.

    It's not you, OP.
  • iwontsayiwontsay Member, Neverwinter Knight of the Feywild Users Posts: 1 Arc User
    edited June 2013
    First: For me, the launcher says it's 'just' 99MB to be patched, but I see more than 100MB in 'received' and it's still counting.

    Second: Reading the forum posts of patch sizes of 1.5-3GB.

    Third: No sane download server management. It's either main server or us1.proxy.crypticstudios.com, regardless of your proxy setting.

    Fourth: Letting the patch go online on a weekend. Instant network clog.

    Fifth: Putting the blame on the users. Right, they are to blame, why do they actually have to play (and download the patch) on weekends?

    I guess that one's just eligible for http://thedailywtf.com
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