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cryshalcryshal Member Posts: 71 Arc User
edited April 2013 in Bug Reports (PC)
I can't log into Gateway with my Neverwinter name and password. I use Windows 8 and IE 9.
Post edited by cryshal on

Comments

  • durzos2894durzos2894 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 8 Arc User
    edited April 2013
    Same here Win 7 ie 10, and Win XP ie 8 won't go past the log in page, however i can access via iOS Safari on my iphone (however the buttons to assign a resource to a task are a nightmare, it keeps jumping back and to from the select resource screen, takes 10 - 15 attempts just to assign one resource to a task on an iphone.
  • caugencaugen Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 51
    edited April 2013
    Me too. Win 7 and IE9. Can't log in!
  • dalindorkusanagidalindorkusanagi Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    Mine is alittle different. Using 3 computer systems in 3 different networks. All getting the same issue.

    Issue: After logging into the gateway, the button for my character will not push. You can see it actively moving down, but the page doesn't attempt to connect at all.

    I installed an IP resource on the browsers to ensure that if it even attempted to go to the next page it would flicker as it attempts to retrieve the data from the server.

    Computer 1) Windows 7, Browsers Google Chrome 26, Firefox 13, IE8
    I can't get logged in with IE, but the other 2 browsers log in like champs. Once in the button to select the character is not working.

    Computer 2) Linux Fedora, Firefox 13 and Google Chrome (don't know)
    I can get logged in but it doesn't attempt to go to another page after clicking the character.

    Computer 3) Windows Server 2008
    I remotely connected through RDP to my work computer. It has Google Chrome (don't know) and attempted to log in. Same results.

    Iphone 4) iOS Safari
    Loses conection from the server after clicking the character. No loading greaon

    My assumption is the fact that I have a ' in my name or it is because its a rogue and its not active. The ' does represent several issues within several forms of code so that may be the issue. You may need to go into the gateway.playneverwinter.com and generate everything without the ' and then try.

    The gateway is a great idea but needs to be polished as this is one of the first games to offer this type of game play and for me it is one of the main reasons why I've dived so deeply into the game. It allows me to also play while at work. I hope you guys can get this to work for me as I would greatly appreciate it.
  • alyalrakalyalrak Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 5 Arc User
    edited April 2013
    Using Windows 8 and Firefox - I can log in OK - But I cannot access my first character - My other character works fine though.
  • dalindorkusanagidalindorkusanagi Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    Alyalrak What is your first character (Class), do you have any special characters in the name?
  • qryzelqryzel Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 10 Arc User
    edited April 2013
    I can log in, but it takes 30 clicks to claim a reward, or to set a prospector to go mining. have tried on 4 different browsers.
  • swar0swar0 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User
    edited April 2013
    Can log in only with an android device (chrome) or an iphone (safari), but can't log in with IE8 on the pc.

    Once logged i can't choose a prospector to go mining on both the devices
  • theincarnadine42theincarnadine42 Member Posts: 75 Arc User
    edited April 2013
    On two computers on two networks, plus my Android tablet on both networks I have confirmed the following:

    Using IE I cannot login at all, the page will simply not go forward when I put in my info.

    Using other browers I can, but I cannot select the first character in my list (Inc Dal'Olath), looks like Dalin may be on to something with the special characters in the name, but so far each of us that have seen this problem have had it in the first character slot as well.

    Hopefully this gets fixed soon...otherwise Gateway does not help me at all.
  • alyalrakalyalrak Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 5 Arc User
    edited April 2013
    dalindorkusanagi - My 1st character is a CW - Arune'na Avantale - the button 'depresses' but nothing happens :(
    My GWF Tyrrin Foe-Stomper works fine.
  • athalel1athalel1 Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    alyalrak wrote: »
    dalindorkusanagi - My 1st character is a CW - Arune'na Avantale - the button 'depresses' but nothing happens :(
    My GWF Tyrrin Foe-Stomper works fine.

    Simple fix: copy/paste this: https://gateway.playneverwinter.com/#char(Arune'na Avantale@ACCOUNTNAME)/

    and replace account name with your handle... most likely alyalrak

    For some reason the gateway can't handle ' in names
  • geopenguingeopenguin Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 39
    edited April 2013
    Win 7 - IE9. I too can get the button to press, but nothing happens. Even tried the (Char Name@account name)/. Nothing.


    Works fine on Chrome.
    Quest: KLUDO
    Author: @GEOPENGUIN
    Short Code: NW-DAX6SQH8U
  • alyalrakalyalrak Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 5 Arc User
    edited April 2013
    Char Name@Accountname worked for me :) - Thanks
  • dvscalesingerdvscalesinger Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited April 2013
    It will start to load the next page with the fix you found but then it rolls right back to the error page. I just don't get it.
    [SIGPIC][/SIGPIC]

    FOR THE SEVEN!!!
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