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Euros vs Dollars
chriskuv
Member, Neverwinter Beta Users Posts: 0 Arc User
So i log on today, determined to actually buy the Founder pack of 60$, to support this game. I do not find the goods inside the digital pack to be actually worthy of that sum, but i really like Neverwinter. I want to support it. So i figure, 60$, 45 Euros, what the hell.
Turns out, the sum is 56 euros, through Paypal.
56 euros are 73 dollars. That's 14 dollars more.
What is this devilry?
Don't give me the "taxation" thing, save it, it's not the case here.
Needless to say, this has put me off- and it's really sad, as i really wanted to chip in and enjoy the game.
This is bad for business. People are willing to give their money and they find obstacles in front of them. Very, very bad for business. I doubt that something will change following the next 1-2 days, when open beta starts and the Founders Packs are withdrawn. Again i must stress, this really bums me out; i'm 35 and i feel like a 12 year old that has found the cookie shop closed. I'm genuinely distressed and sad
It's not that much the extra cost, it's the "thing", you know.
Please don't turn this into a USA vs EUROPE thing, we all love Faerun, we're gamers, we want to play.
I'm in Greece, so insert crisis joke, somewhere around here, btw
Turns out, the sum is 56 euros, through Paypal.
56 euros are 73 dollars. That's 14 dollars more.
What is this devilry?
Don't give me the "taxation" thing, save it, it's not the case here.
Needless to say, this has put me off- and it's really sad, as i really wanted to chip in and enjoy the game.
This is bad for business. People are willing to give their money and they find obstacles in front of them. Very, very bad for business. I doubt that something will change following the next 1-2 days, when open beta starts and the Founders Packs are withdrawn. Again i must stress, this really bums me out; i'm 35 and i feel like a 12 year old that has found the cookie shop closed. I'm genuinely distressed and sad
It's not that much the extra cost, it's the "thing", you know.Please don't turn this into a USA vs EUROPE thing, we all love Faerun, we're gamers, we want to play.
I'm in Greece, so insert crisis joke, somewhere around here, btw
"You can not win, if someone lost."
Post edited by chriskuv on
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I will note. I disagree with companies forcing the payment processing fee on the end user and not eating them itself. But what can you do.
So basically what you're saying is that in the states, people don't have to pay taxes?
We don't pay online taxes except in two states. Even then you only pay that tax if your from that state or buying from that state. It wasn't until just this week that the house started looking at taxing online purchases. Its been a safe haven fro the US to save money. Ordering everything online and just using the tax savings for shipping. If we end up having to pay taxes for online purchases they become pointless.
But as of right now yes. The majority of US does not pay taxes for any form of online purchase. As an interesting note, its estimated the US loses 11 billion dollars a year from not taxing online purchases.
Of course there are still countries within Europe, where they are still not taxed for online orders, so if those are being charged more than they should and your country is within the European Union, you should contact the European Consumers Commission for an further information.
However for those countries that do have to pay VAT on their online purchases, this is unfortunately not something that Perfect World are able to change due to laws within each European country. For example I only paid 55euro for my Guardian of Neverwinter and 189euro for my Hero of the North. Where as others in other European countries had to pay more due to higher VAT set by that government.
I know that in the past online orders where never charged VAT, hense why it was so much cheaper to buy things that way; however governments saw that many were doing this and still are, that they decided to apply VAT to online orders.
60 Drow Trickster Rogue
11 Elf Control Wizard
Server: Beholder
Guild: Praetor Lupus
Guild Website: http://www.PraetorLupus.com
Hero of the North & Guardian of Neverwinter Founder.
What is the capital of Greece?
...about 3 euros.
After some searching, i found out it's a "thing", this discrepancy. Many europeans have raised their voices in other threads. We were never asked to pay more, in any other games and/or services, be it Steam products, Blizzard, Tencent, be it free2play games, subscription, whatever. This cost fluctuation is unprecedented. That's the main issue, i reckon. If it's an Asian vs US vs Europe difference in taxation laws, that's another issue. Bottom line: the end consumer pays X for similar services in companies A, B, C, D; company E asks for X+20%. We don't care- i'm sorry, but that's just it. The end consumer can't be bothered with intricate, technical details; s/he just counts the beans and decides where to invest.
Metsuro, as i originally posted, it's not the extra 10 euro, it's the crappy feeling you get as a consumer. It's disrespectful. What's more, this policy, i gather, extends to any (if at all) future transactions: extra cost for Zen purchases in the future as well, for example? Don't think so.
So overall, we can only express our dissatisfaction and hope it gets noted and a different policy is followed in future products. Do you, as a client-seeking businees, need to establish a EU office, just to circumvent the taxation thing? Do you need to take the hit of the VAT and pay the extra cost? Do you lower prices in specific regions? You have to do something. You're losing potential customers.
I'm really sad: this is, unfortunately, turning into a great game by a great developer, marred by a clumsy publisher, really a shame
EDIT for Mythril's joke: i laughed out loud, really did
That wasn't nice but I laughed. Dammit.
Shouldnt that be -355.8 billion euros? Or whatever it was last i checked :P
Generally speaking if they opened a branch in the EU the price for the products would then match the global price. Global price is set at a certain number regardless of currency. Because they'll then have to pay costs in euros not just dollars. The overall problem is that overall the world is forming a global economy but we don't have a single use currency. If we all used the same currency this wouldn't be a problem.
But for now we are the whims of those who lead our nations.
Sorry it is the taxation thing. Be glad your EU country you live in spends all their tax dollars on things like this:
http://www.thelocal.se/7650/20070619/
BTW the only way to fix this and effect change is to vote in someone who isn't a Socialist. It's why a large segement of our population are fighting those frivolous expenses here in the states.
Character is what a man is in the dark
I don't know about SOE but LOTRO has had exactly the same situation and types of posts... check out http://forums.lotro.com/showthread.php?464216-expensive-expansion-since-tax-not-included-europe-is-more-expensive as an example (probably more recent examples out there too but didn't feel like searching more).
Its not a situation that is just with this game, its with pretty much any online game.