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Forums > Home› Neverwinter Discussion › The Foundry

Freezes at Initializing Quest ...

rothsperrothsper Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
edited April 2013 in The Foundry
Hi Folks,

I have done a couple of searches and only found general foundry crash discussions from the Beta weekends.

My issue is that I have never been able to get into the foundry. I am a HotN package, and (while it shouldn't matter) have a toon over level 15.

Whenever I click on 'New Quest' the 'Initializing Quest' pop up appears, the little activity indicator spins for less than a second and then the whole thing freezes up.

Is anyone else having this issue?

I have tried raising a ticket in game. I get a message saying I have successfully created a ticket, but when I view the 'my tickets' area the list is blank.

Not sure what to try from here.

Cheers.
Post edited by rothsper on

Comments

  • apocrs1980apocrs1980 Member, Neverwinter Beta Users, Silverstars Posts: 0 Arc User
    edited April 2013
    it may be bugged, some folks were having trouble even getting their Foundry Avatars created, I can't speak to this since I already had a foundry quest made, so I haven't tied to make a new quest. I would defiantly post this in the bug forum, I'm sure Badbotlimit will want to know of it. Other thing to try... and I know this sounds silly... but have you updated your video card drivers and is it running with DX11?
    [SIGPIC][/SIGPIC]
    The Cragsteep Crypt - BETA
    Ravenloft
    Look for@Apocrs1980 or visit the main page here or Ravenloft here
  • rothsperrothsper Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    Thanks for the reply.

    I'll post this in bugs, thanks for the suggestion.

    My drivers were updated within the last month and I am not running dx11 as yet (still default dx9).

    You have reminded me to give the dx11 beta setting a try.

    At what point do you create your foundry avatar? I haven't made it to that point yet. Perhaps that is the screen that pops up when you try to make your first quest?
  • crok2crok2 Member, Neverwinter Beta Users, Neverwinter Hero Users, Silverstars Posts: 0 Arc User
    edited April 2013
    I have no idea, but have you tried playing in windowed mode? Or if you are in windowed, not in windowed mode? Probably won't help but worth a shot.
  • gillrmngillrmn Member Posts: 7,800 Arc User
    edited April 2013
    rothsper wrote: »
    Hi Folks,

    I have done a couple of searches and only found general foundry crash discussions from the Beta weekends.

    My issue is that I have never been able to get into the foundry. I am a HotN package, and (while it shouldn't matter) have a toon over level 15.

    Whenever I click on 'New Quest' the 'Initializing Quest' pop up appears, the little activity indicator spins for less than a second and then the whole thing freezes up.

    Is anyone else having this issue?

    It happens. Restarting client and praying to Tymora may or maynot work. But give it time when it creates first quest.

    Also having "Disable on-demand patching" in client helps reduce the time (but for the issue it does not matters)
    I have tried raising a ticket in game. I get a message saying I have successfully created a ticket, but when I view the 'my tickets' area the list is blank.

    Not sure what to try from here.

    Cheers.
    Thats a known issue. You got the number (ID) of tiicket, it means it is submitted and you are fine,\.
  • rothsperrothsper Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    Thank you very much for the replies. I will try these suggestions and let you know how it goes.

    It looks like the world is safe from my deranged creations a few hours longer!

    Update: Woah. I disabled on-demand patching and now have a 2Gb patch. With luck some of it will help my Foundry issue.
  • tilt42tilt42 Member Posts: 0 Arc User
    edited April 2013
    If not, at least it will make your play experience so much smoother. (ie. no more waiting at load screens while the game patches)
  • rothsperrothsper Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited April 2013
    Victory!

    Disabling on-demand patching in the launcher options, and downloading a 2Gb patch in one hit, seems to have fixed it. I can now get into the foundry.

    Thanks for the helpful suggestions!

    Cheers,
    Roth
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