A friend noticed this earlier and now I have run into the same thing...
When chasing Karzov in the burning Nasher headquarters, when you reach the last fight and Karzov leaves his friends behind, after some amount of time, they vanish and the quest cannot be completed. My friend saw it twice (in one case he killed one guard and was working on the second when it vanished), and I've seen it once with both vanishing within maybe 20 seconds of starting the fight.
EDIT: Zoey and the first mob despawned within seconds of entering the burning building on my second trip in.
Have entered this instance four times and every single time the guards disappear before I can finish the quest. Have killed each one separately, left both alive, but no matter what sequence I do, they disappear and cannot finish quest....
I was able to finally finish this mission. On my last attempt i skipped chatting with zoey just inside the instance and was able to kill the two guards. Not sure if just not talking to Zoey did it for me or if I just happened to burn the guards down before they despawned.
A progress-blocking bug like this is a game-killer for a lot of people. They'll play to this point, get stuck, go play something else and never come back.
Even if it's just a relatively small number of people, that's not good for the health of the game.
This happened to me as well. What I think happens is that they don't despawn so much as glitch through the floor.
When it happened to me, Zoey disappeared into a wall downstairs early on (I saw her arms and legs glitch through it for a while before she disappeared completely). I killed Karzov's mage guard and started on the brute who promptly vanished through the floor. His health bar remained visible and although it looked like he was being damaged, he didn't die when it hit 0.
I abandoned the quest, left the building and picked it up again from Zoey outside and completed it successfully the second time, although that time, Zoey didn't even follow me through the building, but remained near the entrance.
I never had the enemies in this dungeon disappear, but both times I ran it this weekend Zoey disappeared soon after loading into the warehouse. Had to solo it both times without her.
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fukahmyMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited April 2013
I guess this was the same as with the Missing doomguards quest that they fall thru the floor
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A progress-blocking bug like this is a game-killer for a lot of people. They'll play to this point, get stuck, go play something else and never come back.
Even if it's just a relatively small number of people, that's not good for the health of the game.
Still very sub-optimal.
-Lens
So yet again, you kill the brute guard first then the mage npc after and it works..
Yeah a bug, but this been posted a bunch
In point of fact, when it finally worked for me, I killed the mage first.
-Lens
When it happened to me, Zoey disappeared into a wall downstairs early on (I saw her arms and legs glitch through it for a while before she disappeared completely). I killed Karzov's mage guard and started on the brute who promptly vanished through the floor. His health bar remained visible and although it looked like he was being damaged, he didn't die when it hit 0.
I abandoned the quest, left the building and picked it up again from Zoey outside and completed it successfully the second time, although that time, Zoey didn't even follow me through the building, but remained near the entrance.