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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Guardian pack title missing

siolenassiolenas Member Posts: 30 Arc User
edited March 2013 in General Discussion (PC)
I purchased the guardian pack about 3 to 4 weeks ago, and my forum still have not been updated. Ive checked my cp and found no clues there. Any idea?
Post edited by siolenas on

Comments

  • ekhranekhran Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited March 2013
    User CP > Permission Groups > Tick the Guardian title.
  • krubarkrubar Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Silverstars Posts: 841 Bounty Hunter
    edited March 2013
    Lol, you have waited a long time.

    Go to user CP. On the left, look for permissions group. Click on guardian title to show it. Bingo. Enjoy.
    Guild of Commerce
  • siolenassiolenas Member Posts: 30 Arc User
    edited March 2013
    Many thanks. Funny thing when u think u looked everywhere... again my thanks
  • iamsortiamsort Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 13
    edited March 2013
    i also have this problem BUT do not have the "permissions group" button in my CP user panel.
    I have tried logging out and back in several times to no avail.
    i also did not receive my AD's in game or the in game title.Yes i have the confirmation that my payment was accepted.

    I bought the guardian pack just after the start of BWE3 about 2 hours in when i decided it was worth getting.
    and still received nothing up to the last minutes of the event.
  • kotlikotli Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 577
    edited March 2013
    Try this link iamsort http://nw-forum.perfectworld.com/profile.php?do=editusergroups should take you to the page where you pick it.
  • iamsortiamsort Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 13
    edited March 2013
    There are currently no public usergroups available for you to join.
  • kotlikotli Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 577
    edited March 2013
    iamsort wrote: »
    There are currently no public usergroups available for you to join.

    Check that your using 1) the right account and 2) payment completed on the PW Purchase History page then (if it pending then that your problem.
    If its the right account and its missing or listed as complete on the Purchase History page then you need to contact PW support.
  • iamsortiamsort Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 13
    edited March 2013
    i only have 1 account and made the purcuse from that account through PayPal
    It is marked as complete in "my wallet" from Paypal
    there is nothing about it on my "redeemed keys" page as i never got a key to enter.
    on the redeemed keys i have BWE3 key and 2 PC gamer horse keys.
    i have contacted support but have not heard back yet.
    i was hoping it was something someone else experienced and had a solution for.

    Thank you all for your replies.
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